Customer experience advisor Work, Jobs in Borough Of Halton, Chs (with Salaries)

Dispute and Compensation Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Telephone Receptionist
Your Office & PA —Runcorn
- £12.75 an hour
- Part-time
- Remote
- Customer service
- Front desk
- Typing
- Work from home
- Flexible schedule
Quick apply
Customer Experience Advisor
Haier Europe —Birchwood
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
11d
Customer Sales Advisor
Halfords —Widnes
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Trainee Debt Advisor/Financial Services Advisor
Angel Advance —Warrington
- From £25,000 a year
- Overtime
- Hybrid work
- Customer service
- Data entry
- Financial services
- Free parking
- Store discount
Quick apply
People Partner
Pinnacle Group —Liverpool
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Banking Agent
Capita —Warrington
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
- Annual leave
- Work from home
13d
Customer Service Advisor
Medpal —Runcorn
- £12.71 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Communication skills
Quick apply
7d
Experienced Debt Advisors - IVA and/or Corporate Insolvency
Guardian Group of Companies —Chorley
- £30,000 - £50,000 a year
- Full-time
- Financial services
- In-person
- Time management
- Free parking
Quick apply
12d
Customer Service Advisor - 12 Month Fixed Term Contract
Olleco —Liverpool
- £27,497.64 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
11d
Customer Support Advisor
TradeHelp —Wrexham
- £22,568.00 - £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Apprentice Retail Sales Assistant
Superdrug —Widnes
- £9.75 - £10.55 an hour
- Sales
- Customer service
- Communication skills
- Store discount
- Employee discount
11d
Change of Tenancy Advisor
Clear Business —Sale
- £25,870 - £29,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Negotiation
- Free parking
- Annual leave
Quick apply
Outbound Telesales & Customer Service Advisor for Renewables, Full Time or Part Time
Energy Install Hub Ltd —Liverpool
- From £25,000 a year
- Part-time
- Sales
- Customer service
- Computer skills
- Free parking
- Employee discount
Quick apply
6d
Customer Advisor
Boots —Liverpool
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
7h
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Experience Advisor
Veolia ES (UK) Limited —Warrington
- Full-time
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d
Customer Service Advisor (FTC up to 12 Months)
CMA CGM —Liverpool
- Temporary
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
14d

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customer experience advisor jobs near borough of halton, chs

Dispute and Compensation Advisor

Pinnacle Group -
Liverpool

Quick apply

Job details

£26,227.50 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Car scheme
Sick pay

Full job description

Job Introduction

Pinnacle Group are looking to recruit a Dispute & Compensation Advisor to manage and process compensation claims arising from failed move-ins. In this role, you will ensure customers receive accurate advice, fair compensation outcomes and a high level of customer service throughout the claims journey.

Pinnacle Service Families manages 49,000 military family homes across the UK – one of the largest and most significant contracts within Pinnacle Group. Delivered on behalf of the Defence Infrastructure Organisation (DIO), part of the Ministry of Defence, our work supports service families by providing well-managed services and advocating for their needs in everything we do.

This is a hybrid role requiring 3 days in the office each week. The working hours are 8.30AM-4.30PM.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Provide clear guidance on compensation eligibility and explain the compensation claim process.
Support and advise customers throughout their compensation journey, ensuring a positive customer experience.
Liaise with Housing Officers, Regional Managers, and Regional Accommodation Maintenance Services (RAMS) Supplier" to investigate and confirm failed move-in incidents.
Gather and review supporting evidence to validate compensation claims.
Identify discrepancies or missing information and work with relevant stakeholders to resolve issues.
Maintain comprehensive and accurate records of all claims, investigations, correspondence, and payment transactions.
Ensure compensation claims are processed within agreed timescales and service level agreements.

Key requirements:

Customer-focused and compassionate approach.
Resilient and confident handling challenging conversations.
Logical, analytical and solution-oriented mindset.
Highly organised with strong attention to detail.
Collaborative team player who shares knowledge and best practice.
Proactive and adaptable, with a continuous improvement mindset.

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans
Company Car/Car Allowance
Electric Vehicle Scheme

Quick apply

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customer experience advisor jobs in borough of halton, chs

Dispute and Compensation Advisor

Customer Service Advisor

Telephone Receptionist