It support Work, Jobs in Borough Of Rochdale, Gtm (with Salaries)

Service Desk Agent
Rochdale Council —Rochdale
- £26,403 - £28,142 a year
4d
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Customer service
- Organisational skills
- SharePoint
- Work from home
Quick apply
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Customer service
- Travel
- In-person
- Paid training
- Referral programme
Quick apply
Desktop Engineer
Teleperformance —Manchester
- £27,162.49 a year
- Microsoft Outlook
- Continuous improvement
- SharePoint
6d
Helpdesk Operative
Sodexo —Manchester
- £13.17 - £14.05 an hour
- Hospital
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
IT Support Engineer
JMC Aviation —Manchester
- Monday to Friday
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
6d
Service Desk Agent
Northern Care Alliance NHS Foundation Trust —Salford
- £25,760 - £27,476 a year
- Full-time
- Analysis skills
- Annual leave
2h
IT Consultant
HG IT Ltd —Manchester
- £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer networking
- Work from home
- Sick pay
Quick apply
5d
IT Service Desk Analyst
Stagecoach —Stockport
- Full-time
- Computer networking
- Employee discount
7d
Trust Senior IT Technician
Oldham Council —Oldham
- £28,598 - £31,022 a year
- Travel
- Communication skills
- School
Digital & AI Support Technician Apprentice
QA Apprenticeships —Rochdale
- £20,000 - £23,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- AI
- Communication skills
- Free parking
- Annual leave
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Travel
- SharePoint
- Communication skills
Quick apply
IT Apprentice
Presspart —Blackburn
- Full-time
- Windows
- Continuous improvement
- Computer networking
- Free parking
- Profit sharing
Quick apply
11d
ITS Support Engineer I, IT Services
Amazon UK Services Ltd. —Manchester
- Full-time
- Computer Science
- English
- Analysis skills
6d
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
5d
Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- Communication skills
- Annual leave
Quick apply
Application Support Technician
Magentus —Manchester
- £29,000 a year
- Hybrid work
- SQL
- Linux
- Annual leave
- Employee assistance programme
12d
IT Technician
VB DISTRIBUTION —Darwen
- Up to £25,000 a year
- Full-time
- Maintenance
- Windows
- Organisational skills
Quick apply
IT Support & Services
MDPI UK —Manchester
- Full-time
- English
- Windows
- Bachelor's degree
- Annual leave
- Employee discount

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Service Desk Agent

Rochdale Council -
Rochdale

Apply Now

Job details

£26,403 - £28,142 a year
4 days ago

Qualifications

Technical troubleshooting
IT service management
Technical support incident logging
Customer support
IT incident logging
Incident log maintenance
Help desk

Full job description

Are you passionate about technology and delivering excellent customer service? Join our ICT Service Desk team and play a key role in supporting staff across the organisation.

You will be responsible for logging, diagnosing and resolving ICT incidents and service requests, providing technical support, and ensuring customers receive timely updates. Working closely with ICT teams and external suppliers, you will help maintain service levels, improve processes, contribute to knowledge management, and support ITIL best practices.

If you are customer-focused, technically minded, and thrive in a fast-paced support environment, we'd love to hear from you.

About us

The ICT Service is a diverse and expanding team dedicated to delivering high-quality technology services across Rochdale Borough Council. As part of the ICT Service Desk, you will be the first point of contact for colleagues, providing professional, customer-focused support and ensuring incidents and service requests are resolved efficiently.

You will diagnose and resolve technical issues, maintain accurate records, manage service requests, and work closely with ICT teams and external suppliers to deliver excellent service. You will also contribute to continual service improvement, knowledge management, and ITIL best practice.

Rochdale Borough Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all employees to share this commitment.

Artificial Intelligence (AI)
We value genuine, personal applications. Using a generic AI generated response may not help you stand out, no matter how “personalised” it claims to be.
Our application process and interviews are designed to dig deeper into your real skills and experiences. This helps us see whether the application reflects you, or if it was heavily assisted by AI. AI can be a great tool to help you polish your writing, but it shouldn’t create a version of you that isn’t true. Use it to enhance your application and not replace your voice.

To apply please upload your CV together with a supporting statement that provides evidence of how you meet the 6 essential requirements of the role profile

We suggest that when completing your supporting statement, you use the essential role profile criteria as headings then give a specific example. Please ensure you anonymise your CV and supporting statement.

Unfortunately, we are unable to offer a sponsorship for this role at this stage.

Apply Now

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it support jobs in borough of rochdale, gtm

Service Desk Agent

1st Line Service Desk Technician

IT Support Technician

Desktop Engineer

Helpdesk Operative

IT Support Engineer

Service Desk Agent

IT Consultant

IT Service Desk Analyst

Trust Senior IT Technician

Digital & AI Support Technician Apprentice

IT Desktop Support

IT Support Technician

IT Apprentice

ITS Support Engineer I, IT Services

IT Support Officer - Medical School

Software Support Engineer - SQL

Application Support Technician

IT Technician

IT Support & Services

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