Caller Work, Jobs in Boscastle, Con (with Salaries)

Patient Administrator
Bottreaux Surgery —Boscastle
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
23h

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Patient Administrator
Bottreaux Surgery —Boscastle
Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately. Complete outbound patient calls generated by tasks,…
Quick apply
23h
Inpatient Bookings Administrator
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Patient Administrator

Bottreaux Surgery -
Boscastle

Quick apply

Job details

Full-time
23 hours ago

Benefits

Company pension
On-site parking

Qualifications

GCSE
Microsoft Office
Administrative experience
Organisational skills
Communication skills
Office experience

Full job description

Job Overview
We are seeking a dedicated Patient Administrator to join our healthcare team. The successful candidate will be responsible for managing patient records, scheduling appointments, and providing excellent administrative support to ensure smooth clinic operations. This role offers an opportunity to work in a professional environment where organisational skills and attention to detail are highly valued.

Duties

The role includes but is not limited to the following core responsibilities:

Process and effectively signpost patients to the appropriate healthcare professional, depending on the presenting condition
Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately
Process patient requests for appointments by phone, email, text and in person
Provide flexible and responsive administrative support to the clinical team and Partners, acting on instructions and reasonable requests, managing delegated tasks and reporting to the Partners when required
Enter read/SNOMED CT code data on EMIS
Process all types of patient documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into the patients’ healthcare records as necessary
Process SAR, insurance/solicitors’ letters and DVLA forms and other medical reports, ensuring payment taken where applicable, invoiced and recorded for finance team
Processing patient referrals
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Complete outbound patient calls generated by tasks, maintain recall systems to include but not limited to LES and DES services provided by the practice, monthly QoF and associated patient long term condition monitoring registers
Monitor and maintain the reception area and noticeboards
Support all clinical staff with general tasks as requested
Contribute to public health campaigns (e.g., flu clinics) through advice or direct care

Qualifications

Previous healthcare and office experience is preferred but no essential; training will be provided for the right candidate
Excellent organisational skills with high attention to detail
Strong communication skills, both written and verbal
Proficiency in office software such as Microsoft Office or similar programmes
Ability to work efficiently under pressure whilst maintaining professionalism
Friendly demeanour with a focus on delivering outstanding patient service

This role is ideal for organised individuals seeking to contribute to a compassionate healthcare environment. Applicants should demonstrate reliability, professionalism, and a genuine interest in supporting patient care through effective administration.

Job Type: Full-time

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

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