We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.
Influence: A visible, customer-facing role that sits at the heart of delivery, influencing outcomes without being hands-on in execution
Exposure: Work closely with a wide range of internal teams and customers, gaining exposure across multiple workstreams and priorities
Learn: Develop strong delivery coordination, stakeholder management and communication skills in a fast-moving environment
Collaboration: Join a collaborative, supportive culture that values clarity, ownership and continuous improvement
Sunday Times Best Place to Work 2025 and Best Large Tech Company to Work for 2025
Work for a profitable, fast-growing market leader in the online reward and employee benefits space
Please note we are unable to offer visa sponsorship and require to people to be based in the UK or Ireland for this position
£36000- 45000 per annum (depending on experience)
Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.
Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more
️ 25 days holiday plus your local bank holidays
Your birthday off
️ Two half day wellbeing days
Healthcare cash plan to cover the costs of day-to-day healthcare
Employee Assistance Plan 24/7 365 support
Income Protection (75%) and life assurance (4x salary)
Referral bonuses
Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
️ Work from Anywhere policy for 90 days
️ Buy and Sell scheme for holidays
£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!
This is an initial 6 month contract.
As a Delivery Coordinator, you will play a key customer-facing role, supporting the day-to-day coordination of delivery work across a defined set of customers and internal teams. This role focuses on planning, tracking and communication rather than hands-on delivery, ensuring customers have clear visibility of progress, priorities and risks. Acting as a central point of contact, you’ll help reduce coordination overhead for delivery teams, allowing them to focus on execution. Through clear updates and proactive risk management, you’ll help maintain confidence, transparency and momentum across delivery.
Act as a customer-facing point of contact for delivery coordination, ensuring clear and timely communication
Coordinate delivery activity across multiple internal teams to support effective planning, prioritisation and tracking
Maintain simple, up-to-date views of scope, priorities, risks and issues for internal and customer discussions
Prepare and share regular customer updates covering progress, upcoming work, risks and dependencies
Prepare and share internal updates on delivery status, capacity and key blockers
Track actions and follow-ups from customer and internal meetings, ensuring agreed work progresses
Proactively identify coordination issues or delivery risks and escalate them early to delivery leadership
Provide additional delivery coordination support to other priority customers or initiatives where capacity allows
Experience in a fast-moving, customer-facing delivery, coordination or operational role
Confidence communicating with customers about progress, priorities, risks and next steps
Strong organisational skills with the ability to manage multiple actions, dependencies and stakeholders
Clear, confident written and verbal communication skills
A proactive, detail-oriented approach with a strong sense of ownership and accountability
Experience in SaaS or enterprise customer environments
Experience using Jira or similar delivery tracking tools to manage and report on work
Experience working within Kanban or Scrum-based delivery environments
Experience supporting delivery across multiple teams or workstreams
Familiarity with customer status reporting, RAID logs or operational dashboards
Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.
Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.
Initial informal call with the Talent team
Online tests in numeracy and logical reasoning
Interview with the hiring manager and a member of the team
Final interview with a senior manager
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.
We are a proud member of the Disability Confident employer scheme.
If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.
