Customer support & client services managers Work, Jobs in Boughton, Ntt (with Salaries)

Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Annual leave
- Referral programme
Quick apply
Customer Service Manager
IWG —Nottingham
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
7d
Sales and Customer Services Team Leader
Cover My Insurance —Grantham
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Training & development
- Leadership
- Free parking
- Employee discount
Quick apply
5d
Customer Onboarding Team Leader
Safetykleen —Dinnington
- £32,000 - £34,400 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Customer Service Manager
Moss Products Group —Lincoln
- From £35,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
- Employee discount
Quick apply
Customer Service Manager
International Workplace Group plc —Nottingham
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
7d
Sales Team Leader
Barbon Group Ltd. —Lincoln
- Customer service
- Computer literacy
- Team management
- Annual leave
Quick apply
Client Operations Lead - Nottingham
NCR —Nottingham
- Full-time
- Customer service
- Team management
- Budgeting
Customer Relations Team Leader (Safeguarding & Resolution)
Leger Shearings Group —Rotherham
- £32,000 - £35,000 a year
- Weekend availability
- Organisational skills
- Training & development
- Leadership
- Free parking
- Annual leave
9d
Group Customer Resolution and Information Rights Manager
Lithia UK —Nottingham
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Quick apply
Head of Client Success
AmTrust International —Nottingham
- Team management
- Annual leave
Complaints Manager
Bramah Safeguarding CIC —Sheffield
- £40,000 - £45,000 a year
- Full-time
- Analysis skills
- Team management
- In-person
Quick apply
3d
Remedial Team Manager
Rehlko —Heanor
- Up to £55,000 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Employee assistance programme
5d
CX Performance Analyst
Boots —Nottingham
- Weekend availability
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Manager, Technical Account Management
ClassPass —Sheffield
- Remote
- Bachelor's degree
- Team management
- No degree
Quick apply
4d
Team Manager
ant marketing —Sheffield
- From £13.22 an hour
- Full-time
- Analysis skills
- Computer skills
- Training & development
Quick apply
Senior Test Centre Associate - Grantham
Reed In Partnership —Grantham
- £14.80 an hour
- Part-time
- Customer service
- Supervising experience
- Team management
5d
Senior Test Centre Associate - Chesterfield
Reed In Partnership —Chesterfield
- £14.80 an hour
- Part-time
- Customer service
- Supervising experience
- Team management

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customer support & client services managers jobs near boughton, ntt

Customer Experience Manager

Ellis Mather Group Limited -
Tuxford

Quick apply

Job details

Full-time
£30,000 a year

Benefits

Annual leave
Company events
Referral programme

Qualifications

Sales support
Stakeholder liaison
Internal department liaison
Complaint handling
E-commerce
Customer interaction
Supply chain customer service

Full job description

About Us

Ellis Mather Group is a growing portfolio of e-commerce and manufacturing businesses headquartered in the East Midlands. Our portfolio currently includes Magnet Expert Ltd, FIRST4MAGNETS, MAKE Metalwork and Pentaura, operating across e-commerce, engineering, manufacturing and consumer products.

As we continue to grow both organically and through acquisition, we are looking to further strengthen the support and experience we provide to our customers across the Group.

The Opportunity

We are seeking a Customer Experience Manager to support customer experience activity across multiple businesses within the Group.

This role will work closely with our sales, operations, logistics and manufacturing teams to help ensure customers receive a consistently professional, proactive and high-quality experience throughout their journey with us.

This is a varied role suited to somebody who enjoys problem solving, communicating with people and helping keep a fast-moving business operating smoothly.

Key Responsibilities

Manage customer enquiries and communications across multiple Group brands.
Support the sales team with customer updates, order coordination and general customer communication.
Liaise with operations, logistics and manufacturing teams to help resolve customer queries and delivery issues.
Monitor customer orders, lead times and ongoing customer requirements.
Handle customer concerns professionally and proactively, helping ensure positive outcomes.
Identify recurring customer issues and support improvements to systems, processes and communication.
Maintain a consistently high standard of customer service across all brands and platforms.
Support wider business operations and administrative activity where required.

About You

You’ll excel in this role if you:

Have previous experience in customer service, customer experience or sales support.
Communicate clearly and professionally with both customers and colleagues.
Are highly organised and comfortable managing multiple priorities simultaneously.
Enjoy solving problems and taking ownership of situations.
Can work proactively and independently within a fast-paced environment.
Have strong attention to detail and take pride in delivering a high standard of work.
Have experience within e-commerce, manufacturing or distribution environments (advantageous but not essential).

What We Offer

The successful candidate will join us and become ingrained into our awesome company culture from the off-set. With a comprehensive onboarding package featuring departmental and cross-departmental training, regular check-in reviews, and product training with our experienced team members, you’re guaranteed to get off to a flying start.

Once you’ve settled in, you’ll have the opportunity to work remotely for periods throughout the week, the freedom is yours.

You’ll have access to our range of benefits including our employee referral scheme, community fund package, and of course our office snacks (mainly healthy, but there’s always cake). Better yet, you’ll start off with 33 days of annual leave, and the longer you stay with us, the more time off you’ll accrue. You’ll also gain access to our family-friendly package, and time will certainly fly when you join us on our company socials and charity events.

Quick apply

Refine Your Search

customer support & client services managers jobs in boughton, ntt

Customer Experience Manager

Customer Service Manager

Sales and Customer Services Team Leader

Customer Onboarding Team Leader

Global Senior Manager, Customer Happiness (1 year contract)

Customer Service Manager

Customer Service Manager

Sales Team Leader

Client Operations Lead - Nottingham

Customer Relations Team Leader (Safeguarding & Resolution)

Group Customer Resolution and Information Rights Manager

Head of Client Success

Complaints Manager

Remedial Team Manager

CX Performance Analyst

Manager, Technical Account Management

Team Manager

Senior Test Centre Associate - Grantham

Senior Test Centre Associate - Chesterfield

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