Implementation lead Work, Jobs in Bourne End, Hrt (with Salaries)

System Implementation Lead
HCL – Hertfordshire Catering Limited —Welwyn Garden City
- Up to £42,971 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Free parking
Quick apply
20h
Implementation Lead
Heim —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
Quick apply
7d
AI Solutions and Implementation Lead
Journey Digital —London
- From £50,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Analysis skills
- Project management
- Flexitime
- Work from home
Quick apply
7d
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
1d
Analyst, Legal Management Consulting, Deloitte Legal
Deloitte —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Work from home
Best Start in Life Implementation Lead
Luton Borough Council —Luton
- £50,269 - £53,460 a year
- Remote
- Analysis skills
- No degree
- Travel
- Relocation assistance
- Annual leave
8d
Senior Manager Operational Excellence
Zebra Technologies —Bourne End
- Full-time
- Management
- Master's degree
- Analysis skills
8h
Implementation Lead
Credentially —London
- Project management
- APIs
- Annual leave
- Employee assistance programme
Team Lead-Data Engineering
Eckoh —Hemel Hempstead
- Up to £100,000 a year
- Full-time
- Hybrid work
- Management
- SQL
- AWS
- Free parking
- Work from home
Quick apply
11d
Implementation Lead
WPP —London
- Hybrid work
- Leadership
Implementation Lead (US)
Credentially —London
- Remote
- Project management
- APIs
Lead - Agile Delivery Manager
Costa Limited —St Albans
- Full-time
- Maintenance
- Analysis skills
- Agile
- Employee discount
Chief Information Officer
Milton-Keynes-Council —Milton Keynes
- £98,065 - £105,451 a year
- Azure
- AI
- Communication skills
- Annual leave
- Employee discount
5d
Implementation Consultant
Canoe Intelligence —London
- £55,000 - £65,000 a year
- Hybrid work
- Salesforce
- Project management
- Bachelor's degree
- Annual leave
- Work from home
8d
Learning and Development Advisor
The Hospice of St Francis —Berkhamsted
- £30,000 - £33,000 a year
- Full-time
- Project management
- Presentation skills
- Human resources
- Free parking
- Bereavement leave
Quick apply
5d
Programme Manager (Contract)
Linear Executive Search —London
- £800 - £925 a day
- Temporary
- Hybrid work
- Human resources
- Software development
- IT
- Work from home
Quick apply
Continuous Improvement Manager
Lockheed Martin Corporation —Ampthill
- £70,000 - £86,000 a year
- Full-time
- Analysis skills
- No degree
- Agile
- Employee assistance programme
- Employee discount
7d
PMO Lead - Process & Operational Excellence
RS Group —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Organisational skills
- Annual leave
- Employee assistance programme
8d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Marketing Executive (POS Implementation)
Costa Limited —St Albans
- Full-time
- Hybrid work
- Microsoft Excel
- Data entry
- Time management
- Employee discount
13d

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System Implementation Lead

HCL – Hertfordshire Catering Limited -
Welwyn Garden City

Quick apply

Job details

Permanent | Full-time
Up to £42,971 a year
20 hours ago

Benefits

Free parking
On-site parking

Qualifications

Software deployment
Microsoft Office
Project management
Organisational skills
Contracts
SaaS
Time management

Full job description

System Implementation Lead

Location: Hybrid – Hertfordshire HQ with travel to school sites across our growing south-east region and increasingly national presence, as required.

Salary Range: £39,809 - £42,971 per Annum (DOE)

Hours: Full-time, 37 hours per week

Contract: Permanent

HCL are leading contract caterers with a focus on school feeding. We have a commitment to deliver high-quality, nutritious, and engaging food experiences for children and staff across our primary schools, secondary schools, and commercial sites. We pride ourselves on our dynamic culture and our commitment to excellence. HCL has its own Citrus technology product which supports allergen food safety management for pupils and food ordering for parents, and which we have a strong and committed roadmap to develop further.

The System Implementation Lead is the market-facing ambassador of the Citrus platform. They ensure every school, parent community, kitchen, and HCL contract manager experiences a smooth, confident and high-quality “one-stop-shop” experience of Citrus our in-house developed industry leading school food ordering and management system.

The role offers a unique opportunity to impact the health and well-being of children while championing HCL's mission to make food a vital part of the educational experience.

Citrus Customer Mobilisation

Work with the Project Manager and school facing colleagues to ensure smooth delivery and implementation of the Citrus product.
Conduct school operational readiness checks including hardware commissioning, Wi‑Fi viability, device login validation and general site readiness.
Deliver user onboarding for school office staff and other relevant users.
Support parent communication and activation steps with the Operations Managers to ensure a smooth go‑live.
Lead go‑live preparation and on‑the‑day support, ensuring operational confidence across all user groups.
Provide structured mobilisation-phase hypercare and complete mobilisation only when stability, satisfaction, and agreed success measures are met.
Maintain accurate mobilisation status and communicate risks and issues to the Project Manager

Client Expereience Management

Act as the primary HCL face of Citrus during mobilisation, providing a high-quality customer experience for schools, parents, contract managers, and internal teams.
Support schools in understanding key Citrus processes, ensuring confidence in day‑to‑day operations.
Assists in the triage of mobilisation-phase issues, directing school environment issues to the Support Desk or school ICT, workflow and training gaps, and any platform defects to the Citrus Platform Specialist.
Collaborate with the Project Manager to ensure Citrus delivery aligns with wider customer mobilisation activity.

Operational Support

Ensure schools understand their own and parent activities and are fully prepared for them

Product Development Support:

Provide real-world field feedback to inform Citrus improvements, surfacing user behaviour, usability challenges, and opportunities for improvement and simplification.
Work with the Citrus Platform Specialist and Product team to channel school and parent insights into continuous improvement.

This list should not be regarded as exhaustive, and the post holder will be expected to deliver other duties relevant and appropriate to this role and department.

Qualifications

Experience in system deployment roll outs
Project management training undertaken, with project management qualification desirable but not essential.

Skills & Competencies

Experience of using project management tools.
Able to work independently as well as part of a team.
Able to work within a matrix management structure, directing colleagues where necessary to achieve goals.
Strong organisational and time management skills with the ability to lead multiple go‑lives in parallel.
Excellent communication and stakeholder engagement abilities with non‑technical users.
Understanding of data privacy principles from an operational user-handling perspective.
Problem‑solving mindset, adaptable, with strong customer empathy and attention to detail.
There will be very regular travel to school sites and so access to a car and the ability to travel independently is essential. You will require business car insurance to fulfil this role.

Experience Requirements

Proven experience in SaaS onboarding, service delivery, or client‑facing solution implementation roles.
Experience working with non‑technical user groups, ideally in education, public sector or operational environments desirable.
Fluency with using Microsoft Office Suite.

Behaviours / Cultural Fit

“Can Do One Stop Shop” attitude
Customer-first mindset, focused on delivering agreed promises.
Highly adept at problem solving to ensure the highest level of customer outcomes for each mobilisation.
Collaborative and adaptable, working across boundaries.
Genuine passion for improving school food experiences and wellbeing.

This role will work within school environments and so a DBS check will be carried out.

Apply Now

Pay: Up to £42,971.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

implementation lead jobs in bourne end, hrt

System Implementation Lead

Implementation Lead

AI Solutions and Implementation Lead

Executive Assistant to CEO

Analyst, Legal Management Consulting, Deloitte Legal

Best Start in Life Implementation Lead

Senior Manager Operational Excellence

Implementation Lead

Team Lead-Data Engineering

Implementation Lead

Implementation Lead (US)

Lead - Agile Delivery Manager

Chief Information Officer

Implementation Consultant

Learning and Development Advisor

Programme Manager (Contract)

Continuous Improvement Manager

PMO Lead - Process & Operational Excellence

Client Engagement Manager

Marketing Executive (POS Implementation)

I want to receive the latest job alerts for implementation lead in bourne end, hrt

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