Team – Risk Intelligence & Ops MI
Working Pattern - Hybrid – 2 days per week in either of our London or Bournemouth Vitality Offices. Full time hours.
We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Advanced Healthcare Analytics Expertise
- Leadership & Stakeholder Influence
- Clinical Risk, Claims Fund, or Healthcare Performance Knowledge
What this role is all about:
The Head of Healthcare Analytics plays a critical role in strengthening Vitality’s healthcare analytics capability and ensuring we have trusted, high‑quality insight to support effective claims fund management, clinical risk oversight and service improvement. You will set the direction for healthcare analytics projects, lead a small high‑performing team, and support how clinical data is used across the organisation to drive definite, evidence‑based decision‑making.
This role is central to turning complex clinical and claims data into clear, actionable insight that supports value‑based care, sustainable claims fund performance and strong member outcomes. You will work closely with stakeholders to embed insight into operational, clinical, commercial and strategic decisions, ensuring analytics remain relevant, trusted and impactful.
We welcome applications from healthcare analytics professionals who are looking to grow, develop, and take the next step in their career journey.
Key Actions
Lead the delivery of healthcare and claims analytics across:
- Claims fund performance and utilisation
- Clinical and population risk adjustment
- Long‑term trend analysis
- Provider benchmarking and performance monitoring
- Evidence‑based optimisation of care pathways
Support effective claims fund management by:
- Monitoring trends, cost pressures and utilisation patterns
- Developing clear, evidence‑based insight balancing cost, quality and member experience
- Identifying opportunities to improve value through optimisation, interventions and reimbursement design
- Ensuring analytics are accurate, transparent and trusted at all levels including senior and Board level
- Deliver high‑quality analysis to support strategic, clinical and commercial decision‑making
- Apply advanced analytics to identify fraud risk indicators and unusual claims patterns, supporting prevention and assurance activity
- Lead complex analytical projects from scoping to delivery, ensuring strong cross‑functional engagement and clear prioritisation
- Build and maintain strong stakeholder relationships, developing deep understanding of clinical, operational, pricing and actuarial environments
- Oversee the development and automation of MI, dashboards, analytical tools and models including reimbursement frameworks, consultant profiling and provider performance assets
- Build and develop a high‑performing clinical analytics team, ensuring capability across advanced analytics, SQL, automation and machine learning
- Ensure accuracy, governance and integrity across all healthcare analytics, maintaining regulatory compliance and organisational confidence
What do you need to thrive?
- Experience in UK healthcare insurance, public health, health analytics, or another complex, regulated environment
- Strong analytical judgement with the ability to translate complexity into clear insight
- Proven leadership experience, including coaching and developing analytical teams
- Confidence engaging stakeholders and influencing decision‑making
- Ability to lead through collaboration, set direction and deliver through others
- Experience producing high‑quality analytical outputs in a fast‑paced environment
- Technical capability across advanced analytics, modelling and data tooling
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you’ve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
We’re incredibly proud to be recognised for the culture we've created — recently being named one of Glassdoor’s Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we’re the right fit for you? We can’t wait.
Diversity & Inclusion
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
