Complaints manager Work, Jobs in Bournemouth, Dor (with Salaries)

Park Management - Designate General Manager - PA1
Parkdean Resorts —Wareham
- £58,192 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
10d
Practice Manager
Dr Helen Allergy / Dr Helen Medical —St. Leonards and St. Ives West
- £45,000 - £55,000 a year
- Full-time
- Management
- Administrative experience
- Human resources
- Free parking
- Annual leave
Quick apply
4d
Customer Experience Manager (Contact Centre Manager)
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
Quick apply
12d
Programme Facilitator - Poole (South West)
HM Prison & Probation Service —Poole
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
12d
Contract Manager
Forestry Commission —Lyndhurst
- £40,388 - £43,482 a year
- Full-time
- Microsoft Office
- Presentation skills
- Driving
12d
Contract Manager
Forestry England —Lyndhurst
- £40,388 - £43,482 a year
- Part-time
- English
- Contracts
- Free parking
- Employee discount
Office Manager
Monkey World Ape rescue Centre —Wareham
- From £27,810 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
1d
Reception Manager
Christchurch Harbour Hotel —Christchurch
- Full-time
- Hotel
- Front desk
- IT
- Employee assistance programme
Quick apply
Locality Manager - Adult Supported Living
Swanton Community Services —Bournemouth
- £33,113 a year
- Weekend availability
Operations Manager
Churchill Retirement PLC —Ringwood
- English
- IT
- Time management
- Annual leave
- Employee assistance programme
Service Executive
Vitality —Bournemouth
- Microsoft Word
- Customer service
- Microsoft Office
Regional Manager
Bestway Group —Bournemouth
- Full-time
- Human resources
- Leadership
- Communication skills
Quick apply
BUSINESS OPERATIONS SUPPORT OFFICER
Loadpoint Ltd —Wimborne
- £24,420.00 - £45,956.16 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
12d
Hotel Manager - Bournemouth
Hotel Celebrity Bournemouth —Bournemouth
- £28,067 - £32,000 a year
- Weekend availability
- Bilingual
- Hospitality
- Hotel
- Employee discount
Quick apply
9h
Manager on Duty
YMCA Bournemouth —Bournemouth
- £29,000 - £29,865 a year
- Weekend availability
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Operational Business Manager
Dorset HealthCare University NHS Foundation Trust —Poole
- £57,528 - £64,750 a year
- Full-time
Customer Experience Training and Quality Manager
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Project management
Quick apply
12d
Cluster Reception Manager - Live in optional
Switch Hospitality —Bournemouth
- Full-time
- Hotel
- Life insurance
Quick apply
Service Manager
National Care Group —Bournemouth
- Up to £38,000 a year
- Call to connect
- Team management
- Annual leave
Quick apply
9d
Overseas Strategic Programme Manager
Maritime and Coastguard Agency —Southampton
- £57,515 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme

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Park Management - Designate General Manager - PA1

Parkdean Resorts -
Wareham

Quick apply

Job details

£58,192 a year
10 days ago

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Organisational skills
IT
Communication skills
Negotiation

Full job description

At Parkdean Resorts, we're on the lookout for exceptional leaders to join us as Designate General Manager - a key role in our future General Manager talent pipeline.
As a Designate General Manager, you’ll work across multiple parks within your region, building the skills and experience needed to progress into your own General Manager position. You’ll play a crucial part in delivering outstanding guest and owner experiences, supporting operational excellence, and driving commercial performance.
This is your opportunity to learn how to run a thriving holiday park from end to end. You’ll gain hands-on experience across every department, develop strong commercial and operational capability, and step into real leadership responsibility from day one.
Flexibility and regional mobility are essential, as you’ll provide leadership continuity wherever it’s needed most. You’ll work closely with General Managers and Regional Directors to support the delivery of park and regional business plans - ensuring strong performance, consistent standards, and exceptional service.
A full UK driving licence is required for this role.
What you will be doing...

Lead and support park operations, deputising for the General Manager and taking full responsibility during periods of absence.
Work across all departments, gaining hands-on experience and developing the capability to independently run a large, multi-functional holiday park.
Collaborate with General Managers to drive improvements in systems, processes, and overall park performance.
Develop strong knowledge of all Group and park systems, supporting Heads of Department and ensuring effective operational use.
Support financial performance, including revenue, profit margins, budgets, wage control, and EBITDA delivery.
Work closely with our central People Team to recruit, onboard, train, and develop team members at every level.
Lead key operational meetings, including HOD meetings, 1:1s, and monthly Health & Safety briefings.
Develop and support departmental business plans with performance targets and clear reporting.
Use guest feedback and data to shape improvement plans that enhance our owner and holidaymaker experience.
Drive commercial opportunities, supporting strategies to maximise sales and profit margins.
Ensure effective complaints management in line with company policy.

About you...

Proven senior leadership experience managing large, multi-disciplinary teams.
A leadership style that promotes positive culture, teamwork, development, and accountability.
Strong commercial awareness, including an understanding of financial performance and EBITDA targets.
Excellent communication, influencing, and negotiation skills.
Strong IT capability, with the confidence to learn and use a wide range of business systems.
Outstanding organisational and planning skills, with the resilience to thrive in a fast-paced environment.
Flexibility to work weekends, evenings, and bank holidays when needed.
High emotional intelligence, with the ability to lead through change and manage challenging situations.
A personal commitment to career growth, with a clear ambition to become a General Manager.
A full UK driving licence and flexibility to travel across the region.

So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [email protected].

Quick apply

Refine Your Search

complaints manager jobs in bournemouth, dor

Park Management - Designate General Manager - PA1

Practice Manager

Customer Experience Manager (Contact Centre Manager)

Programme Facilitator - Poole (South West)

Contract Manager

Contract Manager

Office Manager

Reception Manager

Locality Manager - Adult Supported Living

Operations Manager

Service Executive

Regional Manager

BUSINESS OPERATIONS SUPPORT OFFICER

Hotel Manager - Bournemouth

Manager on Duty

Operational Business Manager

Customer Experience Training and Quality Manager

Cluster Reception Manager - Live in optional

Service Manager

Overseas Strategic Programme Manager

I want to receive the latest job alerts for complaints manager in bournemouth, dor

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