Customer experience specialist Work, Jobs in Bournemouth, Dor (with Salaries)

IT Service Delivery Specialist
McCarthy & Stone —Bournemouth
- Up to £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Employee assistance programme
Quick apply
Candidate Resourcer
Caspian One —Bournemouth
- £28,000 a year
- Sales
- No experience needed
- Bachelor's degree
- Free parking
- Work from home
Quick apply
14d
Telesales - Business to Business
Astute Ltd —Bournemouth
- Up to £40,000 a year
- Weekend availability
- Sales
- Salesforce
- In-person
- Free parking
- Employee assistance programme
Quick apply
6d
Talent Acquisition Specialist
INDUSTRIAL CLEANING EQUIPMENT —Southampton
- From £35,000 a year
- Full-time
- Sales
- Bachelor's degree
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Customer Service Specialist
Daisy Communications LTD —Bournemouth
- Up to £33,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Referral programme
Quick apply
5d
Digital Marketing Executive
Body Jewellery Ltd —Poole
- From £28,000 a year
- Full-time
- Social media management
- Travel
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Care Specialist
Domestic Appliance Guard —Bournemouth
- £26,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Employee discount
Quick apply
5d
Admissions Officer
The White House School —Poole
- £25,000 - £26,000 a year
- Bachelor's degree
- In-person
- School
- Free parking
Quick apply
6d
AI Solutions Expert
Loans by MAL —Bournemouth
- £40,000 - £45,000 a year
- Full-time
- AWS
- JavaScript
- Software development
Quick apply
7h
Sales and Account Assistant
JLA —Southampton
- Up to £26,000 a year
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Insurance Advisor
Howden Group Holdings —Poole
- Full-time
- Hybrid work
- Customer service
- Negotiation
- Employee discount
Sales Executive
WeBuyAnyCar —Bournemouth
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Senior Specialist, Sustainability Advisory & LCA
Faerch Group —Poole
- Call to connect
- In-person
Quick apply
4d
Paid Social Lead
LeMieux Ltd —Romsey
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
Alcohol & Drug Technician - Bournemouth / Portsmouth / Southampton
Health Partners —Bournemouth
- Annual leave
6d
Business Development Represntative
Hubexo —Bournemouth
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
- Employee assistance programme
Quick apply
12d
Customer Assistant
Lidl —Sandford
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
13d
Recruitment Partner
Protect Line LTD —Bournemouth
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Apprentice Lifting Technician
SunbeltRentals —Southampton
- £18,500 a year
- Maintenance
- English
- Travel
Quick apply
Regional Housing Officer - 6 Months Temporary
Advance Housing and Support Ltd —Bournemouth
- Up to £35,047.12 a year
- Temporary
- Remote
- Communication skills
- Annual leave
- Employee assistance programme

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customer experience specialist jobs near bournemouth, dor

IT Service Delivery Specialist

McCarthy & Stone -
Bournemouth

Quick apply

Job details

Full-time
Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Paid volunteer time

Qualifications

MCP
ITIL
Organisational skills
IT
Communication skills

Full job description

About You

We are looking for a customer-focused IT Service Delivery Specialist who brings the capability to deliver high-quality IT support and ensure the effective operation of our core systems and services.

You bring proven experience working within an IT Service Desk or Service Delivery environment, with the ability to manage incidents and service requests efficiently while maintaining a focus on service excellence. You are confident diagnosing and resolving technical issues across hardware, software, and network infrastructure, ensuring minimal disruption to the business.

You have experience working within structured IT environments, applying operational support frameworks and best practices such as ITIL. You understand the importance of accurate data capture, system tracking, and maintaining high-quality documentation to support consistent and effective service delivery.

You combine strong organisational skills with a proactive approach, managing competing priorities and high volumes of work within tight deadlines. You communicate effectively with stakeholders at all levels, building positive relationships and ensuring clear updates on issues, risks, and resolutions.

With strong attention to detail and a commitment to continuous improvement, you contribute to enhancing systems, processes, and service standards. You are comfortable supporting wider IT projects and activities while maintaining day-to-day operational performance.

We will give you:

Financial:

Competitive Salary + Discretionary Bonus
Company Pension Scheme
Life Assurance
Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

24 days holiday plus Bank Holidays
Monday to Friday, 37 hours per week
Onsite at our central Bournemouth Head Office
2 fully paid volunteering days per year (supported by the McCarthy & Stone Foundation)
Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
Colleagues Benefit Booklet with a range of store offers discounts and promotions
Family Friendly Policies

Your Impact

As an IT Service Delivery Specialist, you will play a key role in ensuring the effective delivery of IT services across the business.

You will be critical in:

Delivering first-line support for IT incidents and service requests, ensuring timely resolution within agreed SLAs
Supporting the build, configuration, and deployment of IT equipment, including laptops, mobile devices, and network hardware
Maintaining accurate records across IT systems, including asset management, stock control, and knowledge documentation
Contributing to system stability through daily checks, monitoring, and proactive issue identification
Supporting continuous improvement by enhancing processes, documentation, and service delivery practices aligned to ITIL principles
Working collaboratively with internal teams and external suppliers to ensure consistent, high-quality service delivery across all locations

What we are looking for

You are a proactive IT Service Delivery Specialist who thrives in a fast-paced environment and is passionate about delivering excellent service.

You’ll likely bring:

Proven experience within an IT Service Desk or Service Delivery role supporting hardware and software
Strong knowledge of incident and request management processes within structured IT frameworks
Experience building, configuring, and deploying IT equipment including laptops, mobile devices, and network components
The ability to manage workload effectively, prioritising tasks and adapting to changing demands
Strong communication skills with the ability to engage professionally across multiple channels
High attention to detail, with experience maintaining accurate records, documentation, and system updates
An understanding of ITIL practices (ITIL v4 Foundation desirable)
Relevant certifications such as MCP or CompTIA (desirable)

At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

INDCOM

Pay: Up to £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in bournemouth, dor

IT Service Delivery Specialist

Candidate Resourcer

Telesales - Business to Business

Talent Acquisition Specialist

Customer Service Specialist

Digital Marketing Executive

Customer Care Specialist

Admissions Officer

AI Solutions Expert

Sales and Account Assistant

Insurance Advisor

Sales Executive

Senior Specialist, Sustainability Advisory & LCA

Paid Social Lead

Alcohol & Drug Technician - Bournemouth / Portsmouth / Southampton

Business Development Represntative

Customer Assistant

Recruitment Partner

Apprentice Lifting Technician

Regional Housing Officer - 6 Months Temporary

I want to receive the latest job alerts for customer experience specialist in bournemouth, dor

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