Customer service manager Work, Jobs in Bournemouth, Dor (with Salaries)

Client Service Account Manager - Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- Financial services
- Communication skills
Project Manager
Bistech Group plc —Ferndown
- Up to £55,000 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
- Employee assistance programme
Quick apply
2d
Assistant Store Manager
Hotel Chocolat —Bournemouth
- Microsoft Word
- Customer service
- Computer literacy
- Employee discount
10d
Head of Data and Performance (Permanent, Full Time, £57,439.40 - 61576.81 per annum)
Bournemouth Churches Housing Association —Poole
- £57,439.40 - £61,576.81 a year
- Full-time
- Continuous improvement
- Leadership
- Analytics
Quick apply
4d
Educational Office Manager (with Finance skills)
Dorset Pathways —Poole
- Up to £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Human resources
Quick apply
3d
Brand & Content Lead (in-house)
Body Jewellery Ltd —Poole
- £40,000 - £45,000 a year
- Weekend availability
- Social media management
- Analysis skills
- Travel
- Free parking
- Store discount
Quick apply
6d
Assistant Hotel Manager
TravelodgeHotels —Bournemouth
- £29,000 a year
- Full-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
13d
Designate Centre Manager
Halfords —Poole
- Up to £40,000 a year
- Full-time
- Customer service
- Computer skills
- Training & development
- Annual leave
- Employee discount
Billing Team Leader
Pennon Water Services —Bournemouth
- £32,752 a year
- Organisational skills
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Client Service Account Manager Italian/Spanish speaker (Associate)
JPMorganChase —Bournemouth
- Full-time
- Spanish
- English
- Continuous improvement
6d
Regional Facilities Manager
Urbanbubble —Southampton
- £55,000 - £65,000 a year
- Full-time
- Microsoft Word
- Recruiting
- Annual leave
- Sick pay
Quick apply
5d
Regional Customer Relationship Manager
Barchester Healthcare —Salisbury
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
8d
Hotel Duty Manager
Premier Inn —Christchurch
- Up to £13.86 an hour
- Full-time
- Customer service
- Hotel
- Team management
- Employee discount
Quick apply
Assistant Store Manager
Mountain Warehouse —Swanage
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
13d
New Product Development Manager (FMCG)
Zest Plan —Bournemouth
- £35,000 - £45,000 a year
- Annual leave
11d
Sales Centre Manager
Bidfood —Salisbury
- £47,500 a year
- Training & development
- Communication skills
- Employee discount
Quick apply
Product Manager - Claims & Operations
Vitality —Bournemouth
- Data analysis skills
- Analysis skills
- No degree
Sales Manager
Marshall Motor Group —Bournemouth
- Weekend availability
- Customer service
- Training & development
- Annual leave
- Employee discount
Quick apply
Sales Development Manager
Ecolab Inc. —Bournemouth
- Overtime
- Remote
- Customer service
- English
- Hotel
2d
Business Development Manager - Commercial & Industrial
REXEL —Poole
- Full-time
- Hybrid work
- Business development
- Negotiation
- Annual leave
- Employee discount
Quick apply

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customer service manager jobs near bournemouth, dor

Client Service Account Manager - Associate

JPMorganChase -
Bournemouth

Apply Now

Job details

Full-time

Qualifications

Client engagement
Internal department liaison
Partnership building
Organisational skills
Relationship management
Financial services
Customer interaction
Networking
Account management
Communication skills
Negotiation

Full job description

JOB DESCRIPTION

Job description

Are you experienced in client service and have a can-do attitude? Then you found the right position for you!

As a Client Service Account Manager Associate within J.P. Morgan Payments team, you will maintain and enhance best in class Client Service to a designated portfolio of top tier Treasury Services Clients, promoting 100% Client satisfaction by interacting with the Client on service & operating issues and opportunities.

Job responsibilities

Develops, maintains and broadens partnerships with Clients; understands Clients' business to predict their needs and provide appropriate solutions
Becomes the Clients' trusted adviser
Assists in developing and executing strategic Client plans
Promotes use of self-service tools to reduce number of Client enquiries
Analyses payment and associated activities in order to identify efficiencies and cross sell opportunities
Promotes sharing of experience and best practice across the Service team
Participates in and support TS initiatives
Identifies opportunities for product development and enhancement
Develops internal partnerships (e.g. Sales, Operations, Product, WSS)
Identifies and escalate potential risk associated with Client activities
Records all Client interactions (e.g. calls, meetings, issues, proactive communications)

Required qualifications, capabilities, and skills

Excellent verbal and written communication skills
Ability to work effectively under pressure whilst maintaining a professional manner
Dual-ability to work effectively as both a team player and alone
Demonstration of cultural sensitivity and awareness
Proven negotiation skills
Strong organisational skills; ability to manage multiple priorities whilst meeting deadlines
Ability to develop and mobilise internal networks and resources
Ability to effectively use and manage multiple systems
Client service and portfolio management experience

Preferred qualifications, capabilities, and skills

Knowledge and understanding of Treasury Services products, processes and risk policies nice to have
Additional Languages are helpful for this role but not required

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

Apply Now

Refine Your Search

customer service manager jobs in bournemouth, dor

Client Service Account Manager - Associate

Project Manager

Assistant Store Manager

Head of Data and Performance (Permanent, Full Time, £57,439.40 - 61576.81 per annum)

Educational Office Manager (with Finance skills)

Brand & Content Lead (in-house)

Assistant Hotel Manager

Designate Centre Manager

Billing Team Leader

Client Service Account Manager Italian/Spanish speaker (Associate)

Regional Facilities Manager

Regional Customer Relationship Manager

Hotel Duty Manager

Assistant Store Manager

New Product Development Manager (FMCG)

Sales Centre Manager

Product Manager - Claims & Operations

Sales Manager

Sales Development Manager

Business Development Manager - Commercial & Industrial

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