Digital marketing account Work, Jobs in Bournemouth, Dor (with Salaries)

Account Executive
Bright Blue Day —Bournemouth
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Communication skills

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Account Executive

Bright Blue Day -
Bournemouth

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Job details

Full-time
£25,000 - £27,000 a year

Benefits

On-site parking

Qualifications

Customer service
Communication skills

Full job description

Want to join us?

We build our integrated skills, services and teams around our clients’ requirements. Constantly pushing ourselves to be better tomorrow than we were today. Think you might be a good addition to the team?

Bournemouth Based Dreamers

It’s not just about being surrounded by a bunch of clever, funny, crisp-eating, good looking people. Being a bbd’er also comes with everything you’d expect – and hopefully a little more.

Want to be part of an awesome team comprising of thinkers, doers, problem solvers and creators? We don’t care how you got here, we just want to know if you are ready for the next step.

Global Payments Client

We're looking for an ambitious Account Executive to join our Client Services team, working on our principal account for one of the world's leading financial services brands and demonstrate energy and effort in everything they do.

This is an entry-level opportunity, ideal for someone early in their career who's keen to learn. You'll support our Client Leads and Production Director across day-to-day account management, and specifically take a hands-on lead on our winner fulfilment programme — managing the delivery of prizes and rewards for the client's competition winners.

Key Responsibilities

Support the account team with day-to-day account management, including forecasting, timing plans and cost tracking
Support senior team members in studio briefings and brainstorming sessions
Quality control all work before it goes to the client
Produce speedy, accurate meeting notes, status reports and follow-ups
Research the client and industry, creating internal documents where useful to the team
Manage the end-to-end fulfilment of competition prizes and holiday packages
Contact winners by phone, email and, where appropriate, text message, guiding them through the prize claim process using approved communications
Monitor multiple promotions inboxes, responding promptly to enquiries from winners, clients and suppliers
Liaise with suppliers and event partners to coordinate prizes fulfilment, delivery and all associated logistics
Track fulfilment progress, maintaining accurate records and proactively following up to ensure key milestones and deadlines are met
Securely handle confidential winner information, in line with data protection and confidentiality requirements
Resolve fulfilment and prize-related queries efficiently, delivering a professional, positive experience throughout the winner journey
Support winner draws, including setting up the data and running the draw and email send

What We're Looking For

No prior agency experience necessary — this could suit a graduate, or someone with up to a year's experience in an account handling, client service, customer service or fulfilment role
A genuine interest in digital marketing and client service
Excellent manners and communication skills, comfortable dealing with clients, suppliers and members of the public by phone, email and text
Highly organised, with a keen eye for detail, particularly when handling data and personal information
Calm and professional under pressure when multitasking at speed. Especially when resolving queries on behalf of a winner or client
A proactive, solutions-focused mindset, with the ambition to grow into an Account Manager role
Comfortable using AI tools to work smarter and support the wider team
Full right to work in the UK

The Offer

The opportunity to grow into an Account Manager within a global B2B agency
Exposure to international brands and complex digital campaigns
Hands-on experience of a live, high-profile fulfilment programme from day one
Training budget and development support to accelerate your progression
Great team culture and agency offsite events
20 days' holiday plus bank holidays, increasing with service
On-site parking

Location: Bournemouth (full-time office based)

Start Date: August 2026

Salary: £25,000 - £27,000

This is a great opportunity to start a career in Client Services with a team that believes in doing great work, supporting each other, and moving fast without the fluff.

We'd love to hear from you.

Apply Now

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