Payroll Team Leader
Location: Hybrid Working Available / Southampton City Centre Office
Salary: £35,000 - £40,000 per annum DOE
Contract: Full Time, Permanent
➡️ What We Offer
- Competitive salary of £35,000 – £40,000 depending on experience
- 25 Days Annual Leave + Bank Holidays
- Hybrid working opportunities
- Supportive and collaborative team environment
- Opportunity to play a key role within a fast-growing organisation
- Ongoing training and development opportunities
- Exposure to acquisitions, payroll projects and process improvement initiatives
- Blue Light Discount (savings on major high-street stores & restaurants!)
➡️ About the Role
We are looking for an experienced and motivated Payroll Team Leader to join our growing central payroll function. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys leading a team while remaining hands-on within payroll operations.
The successful candidate will oversee the processing of multiple payrolls across the group, supporting approximately 700 employees, while directly managing and developing a team of Senior Payroll Administrators. Reporting into the Group Payroll Manager, this role will play a key part in ensuring payroll accuracy, compliance, operational efficiency, and team performance as the organisation continues to grow.
This role is based in our Head Office in central Southampton, however, can be flexible with working from home arrangements after successful completion of probation period.
Annual Salary is up to £40,000 (Depending on Experience)
Key Responsibilities
Payroll Operations
- Oversee the end-to-end processing of a minimum of 6 payrolls within the care industry
- Ensure payrolls are processed accurately and within strict deadlines
- Review payroll reconciliations, reports and submissions
- Ensure compliance with HMRC legislation, statutory payments, pensions, attachments of earnings and payroll best practice
- Support payroll audits and year-end processes including P60s and P11Ds
- Act as an escalation point for complex payroll queries and issues
- Work closely with HR, Finance and operational teams to ensure accurate employee data and payroll changes
- Support with onboarding new acquisitions and payroll transitions where required
- Identify opportunities to improve payroll processes, controls and efficiencies
Team Management & Leadership
- Provide day-to-day leadership and operational oversight to a team of 2 Senior Payroll Administrators
- Conduct regular 1-2-1 meetings, probation reviews and performance discussions
- Support employee development through coaching, training and ongoing guidance
- Allocate and monitor workload across the team to ensure deadlines and service levels are achieved
- Support performance management processes where required
- Promote a positive, collaborative and accountable team culture
- Assist the Group Payroll Manager with resource planning, process implementation and departmental improvements
- Act as a key communication link between the payroll team and senior management
About You
We are looking for someone who:
- Has proven payroll experience, ideally within a multi-payroll environment
- Has Sage 50 Payroll experience
- Has previous supervisory or team leadership experience
- Has strong knowledge of UK payroll legislation and compliance, specifically how this applied to the domiciliary care industry or other complex industries
- Is highly organised with excellent attention to detail
- Can confidently manage workload prioritisation within a deadline-driven environment
- Has strong communication and people-management skills
- Is proactive, solutions-focused and able to work independently
- Has experience using Excel to a good standard
- CIPP qualification or working towards this would be advantageous, but not essential
Natali Healthcare Solutions UK Ltd is a care provider delivering high-quality supported living, domiciliary care, and live-in care services. Operating through branches across the UK, Natali ensures consistent, person-centred care tailored to individual needs. The company also provides centralised operational support to its branches, enabling efficient management, strong governance, and high standards of care delivery nationwide.
