Senior advisor Work, Jobs in Bournemouth, Dor (with Salaries)

Senior Customer Service Advisor
Barclays —Bournemouth
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
11d
Practice Support Manager
TC-Group —Bournemouth
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Vault X Ltd —Poole
- £27,000 a year
- Full-time
- Marketing
- Writing skills
- Organisational skills
Quick apply
10d
Retail Sales Advisor
Brewers Decorator Centres —Poole
- £28,136 a year
- Customer service
- Communication skills
- Employee assistance programme
7d
Care Leavers Personal Adviser
Hampshire County Council —Totton
- £33,178 - £36,369 a year
- Travel
- IT
10d
Senior Information Security Officer
Vitality —Bournemouth
- Agile
- Leadership
- Communication skills
Divisional Sales and Marketing Manager
Barchester Healthcare —Ringwood
- Sales
- Presentation skills
- Travel
Quick apply
Senior Sales and Estimating Manager
T A Colbourne Projects Ltd —Poole
- Full-time
- Sales
- Continuous improvement
- Team management
- Profit sharing
- Sick pay
Quick apply
School Facilities Manager - Dorset Schools
Pickwick Academy Trust - Dorset Schools —Ludwell
- £25,989 - £27,254 a year
- Part-time
- Maintenance
- Supervising experience
- Electrical experience
Quick apply
Sales Advisor - New Milton
Scrivens Opticians and Hearing Care —New Milton
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior HS&E Advisor
Gallifordtry —Southampton
- Full-time
- Hybrid work
- Supervising experience
- Travel
- Construction
- Employee assistance programme
Senior HR Advisor (Fixed Term Contract)
D Young & Co —Southampton
- Human resources
- Communication skills
Regional Experienced Talent Recruiter
ExxonMobil —Fawley
- Bachelor's degree
- Business
- Communication skills
Sales Advisor - Lymington
Scrivens Opticians and Hearing Care —Lymington
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Head of Trade Compliance
Draken —Bournemouth
- Analysis skills
- Leadership
HR Business Partner
Snows Group —Southampton
- Full-time
- Microsoft Excel
- English
- Microsoft Office
6d
Private Banking Executive
Barclays —Southampton
- Microsoft Powerpoint
- Continuous improvement
- Organisational skills
15h
Project Manager - AI Adoption & Enablement
Yunex Traffic —Poole
- Full-time
- English
- Master's degree
- Bachelor's degree
6d
Restore Nature Delivery Manager
National Trust —Newport
- £44,499 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
6d
People & Culture Advisor - Maternity Cover
Wessex Petroleum (WP) —Southampton
- £38,000 - £44,000 a year
- Microsoft Excel
- Microsoft Office
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply

I want to receive the latest job alerts for senior advisor in bournemouth, dor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior advisor jobs near bournemouth, dor

Senior Customer Service Advisor

Barclays -
Bournemouth

Apply Now

Job details

Permanent
£27,700 a year
11 days ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 05/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000112714

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior advisor jobs in bournemouth, dor

Senior Customer Service Advisor

Practice Support Manager

Customer Service Advisor

Retail Sales Advisor

Care Leavers Personal Adviser

Senior Information Security Officer

Divisional Sales and Marketing Manager

Senior Sales and Estimating Manager

School Facilities Manager - Dorset Schools

Sales Advisor - New Milton

Senior HS&E Advisor

Senior HR Advisor (Fixed Term Contract)

Regional Experienced Talent Recruiter

Sales Advisor - Lymington

Head of Trade Compliance

HR Business Partner

Private Banking Executive

Project Manager - AI Adoption & Enablement

Restore Nature Delivery Manager

People & Culture Advisor - Maternity Cover

I want to receive the latest job alerts for senior advisor in bournemouth, dor

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected