Senior receptionist Work, Jobs in Bournemouth, Dor (with Salaries)

Administrator
Regent's Park Healthcare (Dorset Heart Clinic) —Bournemouth
- From £25,685 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Life insurance
- Sick pay
Quick apply
14d
Front Desk Administrator
Living Well Partnership —Southampton
- £12.71 an hour
- Part-time
- Driving
- Travel
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
14d

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Administrator

Regent's Park Healthcare (Dorset Heart Clinic) -
Bournemouth

Quick apply

Job details

Full-time
From £25,685 a year
14 days ago

Benefits

Company events
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Clinical record keeping
Stakeholder collaboration
Computer literacy
Stakeholder liaison
Patient appointment coordination
Administrative support experience
Filing
Internal department liaison
English
Microsoft Office Suite
Administrative experience
Numeracy
Maths
Data entry
Electronic patient record systems
Front desk
Typing
Multidisciplinary collaboration
Patient record updating
Patient appointment data entry
Epic
Bookkeeping
Medical terminology

Full job description

WORKING HOURS

Working patterns are assigned across Monday to Sat, typically covering 8am - 8pm with full-time hours equating to 37.5 per week. We expect there will be no requirement to work Bank Holidays without prior & mutual agreement.

RESPONSIBILITIES AND DUTIES

· To liaise effectively and efficiently with (but not limited to) the following individuals/organisations:

◦ Consultants and their secretaries.

◦ Patients and their relatives.

◦ Referring GP’s and their offices.

◦ Private medical insurance companies.

◦ Clinical staff.

◦ NHS Trust staff.

◦ Self-Payers; and

◦ Other third-party organisations.

· To manage correspondence and telephone enquiries speedily and accurately.

· To book outpatients appointments onto IT systems.

· To prepare medical notes and other clinical information in preparation for a clinical session, ensuring all paperwork is filed correctly and no notes are missing.

· To ensure all payments for self-payers are collected on the same day as their clinic visit wherever possible.

· To type letters and other correspondence accurately and swiftly.

· To ensure a log of any payments received is completed on a weekly basis and updated on the appropriate management systems.

· To provide clinic receptionist duties if required to do so.

· To maintain inventory of supplies.

· To collaborate closely with medical staff, department heads, and other administrators to support effective communication, collaboration, and problem-solving.

· To undertake mandatory training relevant to the role to remain compliant with our ways of working.

· Any other duties that may be required consistent with the nature and grade of the post.

PERSON SPECIFICATION

In order to fulfil this role to the required standard, the post holder will require the following skills/experience/attributes:

(E = essential, D = desirable)

Knowledge, Experience and Understanding

(E) Excellent spoken and written English

(D) Experience of using EPIC

(E) Knowledge of Office applications including Microsoft Word, Excel and Outlook

(E) Computer literacy

(E) Good numeracy skills

(E) Understanding and sensitivity to patients’ concerns and confidentiality(

(E) Excellent interpersonal skills

(D) Good grasp of medical terminology

(D) Prior experience in a medical context

(E) Prior experience as an administrator in an office setting

(D) Knowledge of NHS IT systems

(D) Private medical insurance experience

(E) Confidence of working with senior doctors and managers

Pay: From £25,685.00 per year

Benefits:

Company events
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Bournemouth BH7 7DW: reliably commute or plan to relocate before starting work (required)

Experience:

Medical Administration: 2 years (required)

Work Location: In person

Quick apply

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