Head of operations Work, Jobs in Bournemouth, Eng (with Salaries)

Operational Manager (Future COO Pathway)
Loans by MAL —Bournemouth
- £50,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
Quick apply
6d
Academy Head of Player Care
AFC Bournemouth —Bournemouth
- Full-time
- Free parking
- Employee assistance programme
12d
Head of Club Experience
The Club At Meyrick Park —Bournemouth
- Weekend availability
- Free parking
- Employee assistance programme
Head of Library Services and University Librarian
Bournemouth University —Bournemouth
- £67,468 - £71,566 a year
- Leadership
Operations Director
Churchill Retirement PLC —Ringwood
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
4d
Group Operations Manager
The Nici —Bournemouth
- Full-time
- Hospitality
- Management
- Hotel
- Employee discount
Quick apply
Human Resources & People Manager
learndirect Ltd —Bournemouth
- £50,000 - £60,000 a year
- Human resources
- Referral programme
Quick apply
12d
Head of Health & Safety Europe / Director HSE Europe.
Boralex —Ringwood
- Hybrid work
- English
- Master's degree
- Analysis skills
Quick apply
8d
Area Care Manager
Helping Hands —Poole
- £55,000 - £60,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Golf Club Manager - Bulbury Woods Golf Club
Hoburne —Poole
- £45,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee assistance programme
- Employee discount
Chief Finance & Operations Officer
Initio Learning Trust —Broadstone
- £100,000 - £115,000 a year
- Full-time
- School
General Manager
Daish's Group —Bournemouth
- Maintenance
- Hotel
- Resort
- Annual leave
Quick apply
Head of Production
Aerocuity Limited —Romsey
- From £40,000 a year
- Full-time
- Assembly
- Organisational skills
- In-person
Quick apply
10h
Support General Manager
Daish's Group —Bournemouth
- Maintenance
- Hotel
Quick apply
Head of Financial Planning & Analysis
Draken —Bournemouth
- Microsoft Excel
- Analysis skills
- Accounting
5d
Customer Success Operations Manager
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Annual leave
- Employee assistance programme
Multi Crew Cooperation Instructor (Contractor)
Skyborne Aviation Ltd —Bournemouth
- £400 a day
- Free parking
- Paid training
6d
Family Services Manager
Home-Start Wessex —Bournemouth
- From £30,518 a year
- Part-time
- Childcare
- Management
- Supervising experience
- Flexitime
Quick apply
Head of Trade Compliance
Draken —Bournemouth
- Analysis skills
- Leadership
Re-let Maintenance Manager
DWP Housing Partnership —Bournemouth
- £40,000 - £42,000 a year
- Full-time
- Maintenance
- Leadership
Quick apply
5d

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Operational Manager (Future COO Pathway)

Loans by MAL
Bournemouth

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year
6 days ago

Benefits

Free parking
Casual dress
On-site gym
Discounted or free food
Company events
On-site parking

Qualifications

Management
Supervising experience
Bachelor's degree
Financial services
Leadership

Full job description

About Loans by MAL

We're a fast-growing consumer lending business based in Bournemouth (soon to be Westbourne).

We lend responsibly, support customers when they experience financial difficulty, and continously improve how we operate. As we've grown, we've built a team across the UK and South Africa, with customer operations at the centre of everything we do.

We're now looking for an Operational Manager to take ownership of that function and help us scale it further.

The Role

This is a genuine operational leadership role.

You'll be responsible for the day-to-day running of a customer operations function of approximately 20 people across both our UK and offshore teams.

Your focus will be ensuring the operation runs efficiently, productively, and consistently. You'll be responsible for workforce planning, resource allocation, operational performance, service levels, productivity, quality standards, and ensuring the right work is being completed by the right people at the right time.

This is not a role where you'll inherit a large management structure. You'll have significant autonomy and ownership from day one, working closely with senior leadership to shape how the operation evolves as the business grows.

For the right individual, this role has a clear development pathway into a future Chief Operating Officer position.

What You'll Be Doing

Managing the day-to-day operation across UK and offshore teams
Planning resource allocation and workforce capacity
Ensuring service levels and operational targets are achieved
Monitoring productivity and identifying opportunities for improvement
Raising performance standards and driving accountability
Ensuring operational processes are followed consistently
Managing workloads, priorities, and operational delivery
Identifying inefficiencies and implementing improvements
Working with leadership to scale operational capability as the business grows
Building reporting and management information to support decision-making

What We're Looking For

We're looking for someone who enjoys running an operation.

You may currently be an:

Operations Manager
Contact Centre Manager
Collections Manager
Workforce Planning Manager
Service Delivery Manager
Head of Operations within a smaller business

Most importantly, you'll be highly organised, commercially aware, and comfortable taking ownership of results.

You'll have experience:

Managing operational teams
Workforce and resource planning
Driving productivity and efficiency
Managing KPIs and operational performance
Implementing process improvements
Holding teams accountable to standards and outcomes

Experience within financial services, lending, collections, or other regulated environments would be beneficial, but isn't essential.

What You'll Get

£50,000 - £55,000 salary
25 days holiday plus bank holidays
Your birthday off every year
Free on-site gym
Free parking
Regular company events
Significant autonomy and ownership
Direct exposure to senior leadership
A structured development pathway towards a future COO role

Why Join Us?

This is an opportunity to take ownership of an entire operation, rather than simply managing a team.

You'll have the ability to influence how the business operates, improve performance, shape processes, and build something that scales.

If you're someone who enjoys creating structure, driving standards, and taking responsibility for operational outcomes, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: £50,000.00-£55,000.00 per year

Benefits:

Casual dress
Company events
Discounted or free food
Free parking
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

head of operations jobs in bournemouth, eng

Operational Manager (Future COO Pathway)

Academy Head of Player Care

Head of Club Experience

Head of Library Services and University Librarian

Operations Director

Group Operations Manager

Human Resources & People Manager

Head of Health & Safety Europe / Director HSE Europe.

Area Care Manager

Golf Club Manager - Bulbury Woods Golf Club

Chief Finance & Operations Officer

General Manager

Head of Production

Support General Manager

Head of Financial Planning & Analysis

Customer Success Operations Manager

Multi Crew Cooperation Instructor (Contractor)

Family Services Manager

Head of Trade Compliance

Re-let Maintenance Manager

I want to receive the latest job alerts for head of operations in bournemouth, eng

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