Aftersales manager Work, Jobs in Bournemouth (with Salaries)

Commercial Aftersales Co-ordinator
Salisbury Glass Commercial Ltd —Salisbury
- Up to £28,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
11d
Warranty Administrator
Snows Group —Bournemouth
- £32,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Valeter/Driver
Honda of Bourenmouth —Poole
- Up to £30,000 a year
- Full-time
- Customer service
- In-person
- Time management
- Free parking
Quick apply
Master Technician
Snows Group —Salisbury
- £37,000 - £52,000 a year
- Part-time
- Customer service
- Computer literacy
- English
HGV Technician
Rygor Service Solutions —Southampton
- £19.50 an hour
- Overtime
- Health & wellbeing programme
- Annual leave

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JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Southsea
No sales experience required - we provide one of the best sales training programmes. One of the best sales training programmes!
£3,800 a month
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Account Manager
I-Fulfilment —West Highcliffe
Manage a portfolio of clients, acting as their trusted advisor and primary point of contact. We're looking for someone who enjoys building strong client…
£37,500 - £40,000 a year
Quick apply

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Commercial Aftersales Co-ordinator

Salisbury Glass Commercial Ltd
Salisbury

Quick apply

Job details

Full-time
Up to £28,000 a year
11 days ago

Benefits

Employee mentoring programme
Company pension
Company events

Qualifications

Stakeholder collaboration
Stakeholder liaison
Process improvement
Microsoft Office Suite
Complaint handling
Organisational skills
Customer interaction
Communication skills
ProCore
Time management

Full job description

Job Overview
As the Commercial Aftersales Co-ordinator, you will play a key role in delivering an exceptional customer experience across all Commercial Aftersales activities. Working closely with the Project Management Team, you will help ensure customer expectations are effectively managed and that any outstanding issues are resolved promptly and efficiently.

This role requires excellent planning, organisational, and communication skills, along with the ability to build strong relationships with customers, internal teams and external partners. You will be proactive, detail-orientated, and confident in driving positive change while supporting colleagues to achieve best possible outcomes for customers.

Responsibilities

Support the Commercial Project Team in improving processes to enhance efficiency, service, delivery and profitability.
Coordinate with external aftersales partner to plan and schedule aftersales works in line with company standards and targets.
Create, manager, and monitor jobs within the Procore system.
Assist with customer complaints, ensuring issues are resolved promptly and satisfactorily.
Act as a key point of contact for customers, responding to enquiries and escalating technical issues where required.
Maintain accurate records and documentation, identifying opportunities to improve reporting and workflows.
Track NCRs, manage supporting imagery, provide regular customer updates, and prepare management reports.
Support initiatives to reduce snagging issues through effective scheduling and effective customer communication.

Experience

Proficient in Microsoft Office and other business systems.
Strong organisational and time management skills, with the ability to prioritise a varied workload.
Excellent verbal and written communication skills.
Ability to work effectively in a fast-paced environment and meet deadlines.
Strong attention to detail and commitment to maintaining high standards.
A collaborative team player with strong interpersonal skills.
Proactive, adaptable, and resourceful approach to problem-solving.
Confident in building relationships, influencing others, and gaining commitment to actions and outcomes.

Job Type: Full-time

Pay: Up to £28,000.00 per year

Benefits:

Company events
Company pension
Employee mentoring programme

Experience:

customer service / aftersales: 1 year (required)
administration: 1 year (preferred)

Work Location: In person

Quick apply

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aftersales manager jobs in bournemouth

Commercial Aftersales Co-ordinator

Warranty Administrator

Valeter/Driver

Master Technician

HGV Technician

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