Service delivery manager Work, Jobs in Bournemouth (with Salaries)

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset
Dorset and Somerset Air Ambulance —Wimborne
- £27,000 - £28,000 a year
- Part-time
- CRM software
- Customer service
- English
- Health & wellbeing programme
- Sick pay
Quick apply
12d
Service Delivery Manager
Zenzero Solutions —Poole
- Maintenance
- IT
11d
ESG Manager
Innovus —New Milton
- £50,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- In-person
- Free parking
Quick apply
Park Management - Designate General Manager - PA1
Parkdean Resorts —Wareham
- £58,192 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
10d
Key Account Manager
Double H Nurseries Ltd —New Milton
- £50,000 - £65,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Station Manager
HTG-UK —Bournemouth
- £35,000 a year
- Full-time
- Management
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Referral programme
Programme & Partnerships Manager
BOWRA Foundation —Poole
- Up to £32,000 a year
- Full-time
- Hybrid work
- Military
- Project management
- Travel
- Work from home
Quick apply
1d
Customer Delivery Driver - Poole Extra
Tesco UK —Poole
- £14.18 - £15.45 an hour
- Full-time
- School
Lifesaving Operations Manager
RNLI —Poole
- £42,479 - £47,500 a year
- Temporary
- Communication skills
- Annual leave
13d
Dispatch and Distribution Manager
B & C Evergreen Supplies Limited T/As Oakhouse Foods —Verwood
- £33,400 - £36,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Organisational skills
- Employee discount
- Sick pay
Quick apply
13d
Postal Delivery Driver
Royal Mail Group —Winton
- £13.68 an hour
- Overtime
Area Manager
Amazon UK Services Ltd. —Bournemouth
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Training Manager
Faithworks —Poole
- £15.68 - £16.49 an hour
- Part-time
- Hybrid work
- Carpentry
- Team management
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Bournemouth
- Full-time
- Customer service
- English
- Administrative experience
Senior Service Manager
British Red Cross —Southampton
- £35,678 - £37,596 a year
- Communication skills
- Annual leave
- Flexitime
9d
Area Manager
John Cribb & Sons Ltd. —Southampton
- Full-time
- Management
- Sales
- Leadership
- Employee discount
Quick apply
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Postperson with Driving
Royal Mail Group —Bournemouth
- £13.68 an hour
- Part-time
- Employee discount
Assistant Resident Service Manager - The Helm, Bournemouth
Savills Management Resources —Bournemouth
- £33,000 a year
- Weekend availability
- Social media management
- Customer service
- IT
- Employee discount
Partnerships Manager (Registry and Operations)
Bournemouth University —Bournemouth
- £39,906 - £46,049 a year
- Hybrid work
- Annual leave
- Flexitime

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Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Dorset and Somerset Air Ambulance
Wimborne

Quick apply

Job details

Permanent | Part-time | Full-time
£27,000 - £28,000 a year
12 days ago

Benefits

Health & wellbeing programme
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
GCSE
English
Microsoft Office
Administrative experience
Fundraising
Organisational skills
IT
Communication skills
Time management
Office experience

Full job description

Supporter and Donations Officer – Air Ambulance Charity Reports to: Lottery and Regular Giving Manager

Location: Dorset (Wimborne)

Hours: Full-time/Part-time (min 22.5 hours per week) to 37.5 hours per week

Salary: circa £28,000 (FTE)

About the Charity

Dorset and Somerset Air Ambulance provides relief from sickness and injury for the people of Dorset and Somerset, by the provision of an air ambulance service, with an air and road delivered critical care capability, providing critical care where it is needed most.

Role Purpose

The Supporter and Donations Officer plays a vital role in maintaining and enhancing relationships with supporters and lottery participants of the Air Ambulance Charity. The role ensures excellent donor care, efficient donation processing and supports the growth of the charity’s lottery and regular giving programs. This is a key position in delivering an excellent supporter experience that encourages long-term engagement and sustainable income for our life-saving service.

Key Responsibilities:Supporter care & Communications

· Serve as a primary point of contact for supporters, providing outstanding customer service via phone, email, and post.

· Respond to enquiries related to donations, lottery participation, and general fundraising queries promptly and professionally.

Donation & Lottery Administration

· Accurately process member data, direct debit, standing orders and lottery entries.

· Maintain and update supporter data on the charity's database, ensuring compliance with data protection legislation (GDPR).

· Support the weekly draw process for the charity lottery, including data preparation, winner notifications, and prize dispatch.

Data Management & Reporting

· Ensure supporter records are accurate and up to date, enabling effective communications and campaign tracking.

Campaign & Fundraising Support

· Assist with the delivery of lottery and fundraising campaigns, appeals, and stewardship initiatives.

· Support events and donor engagement activities where appropriate (in-person or virtual).

Person Specification:Essential:

· Excellent interpersonal and communication skills both written and verbal.

· Strong administrative and organisational skills with great attention to detail.

· Customer service experience, ideally in a charity or fundraising environment.

· Comfortable working with databases or CRM systems.

· Ability to handle sensitive information with discretion and integrity.

· Proactive, positive attitude, and a genuine interest in charitable work.

· Comfortable working in a small office environment.

Desirable:

· Experience working in a lottery, supporter engagement or income-processing role (ideally involving direct debit processing).

· Understanding of data protection regulations (e.g., GDPR) and charity fundraising regulations.

· Passion for the work of air ambulance or emergency response charities.

Experience:

· Previous experience of working in administrative role in a fast-paced office environment.

· Minimum of 2 years’ experience of working in a people focussed engagement role

· Experience in customer service and handling queries.

Education:

· English and Maths GCSE’s Grade 5/C or above, or equivalent

Working Conditions:

· Office-based role.

· Occasional travel to charity fundraising events or meetings.

· Full-Time or Part-Time Options.

We offer flexibility in this role, with options for full-time or part-time employment.

Full-Time: (37.5 hours per week, Monday to Friday)

Part-Time: (Minimum 22.5 hours per week, with flexible options available)

Please indicate your preference for full-time or part-time work in your application. We are open to discussing how this role can be tailored to meet your availability while ensuring the effective achievement of our organisational goals.

Why Join Us?

Working for our Air Ambulance Charity means being part of a dedicated and compassionate team committed to saving lives every day. Your role will directly support the ongoing funding and growth of this vital service. We offer a supportive work environment, opportunities for personal development, and the chance to make a real difference in your community.

Job Types: Full-time, Part-time, Permanent

Pay: £27,000.00-£28,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Sick pay

Education:

GCSE or equivalent (required)

Experience:

Office: 2 years (required)
Customer service: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in bournemouth

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Service Delivery Manager

ESG Manager

Park Management - Designate General Manager - PA1

Key Account Manager

Station Manager

Programme & Partnerships Manager

Customer Delivery Driver - Poole Extra

Lifesaving Operations Manager

Dispatch and Distribution Manager

Postal Delivery Driver

Area Manager

Training Manager

Delivery Station Liaison Agent

Senior Service Manager

Area Manager

Call Centre Supervisor

Postperson with Driving

Assistant Resident Service Manager - The Helm, Bournemouth

Partnerships Manager (Registry and Operations)

I want to receive the latest job alerts for service delivery manager in bournemouth

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