Case manager Work, Jobs in Bowdon, Chs (with Salaries)

Legal Assistant
Bott and Co —Wilmslow
- £25,500 a year
- Weekend availability
- Hybrid work
- Customer service
- Data entry
- In-person
- Employee discount
- Referral programme
Quick apply
13d
Regional Private Hire Licensing Administrator
Otto Car Ltd —Manchester
- £14,000 a year
- Part-time
- Hybrid work
- Organisational skills
- Training & development
- Communication skills
- Flexitime
- Work from home
Quick apply
4d
Member Experience Coordinator
Dr Tim Ltd —Holmes Chapel
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
11d
Drive Case Manager
Cheshire East Council —Macclesfield
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
11d
Head of Operations
Down Syndrome Cheshire —Northwich
- £33,000 - £38,000 a year
- Weekend availability
- Writing skills
- Continuous improvement
- No degree
- Flexitime
Quick apply
9h
Credit Controller
AskRose Ltd —Altrincham
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Financial services
- In-person
Quick apply
12d
Casework Administrator (Toxicology)
Key Forensic Services —Warrington
- £24,683.85 a year
- Microsoft Word
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
10d
Information Access Officer
Parliamentary and Health Service Ombudsman —Manchester
- £29,443 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
6d
SSA Business Hub / Visits Booking - Hindley
Ministry of Justice —Wigan
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
7d
Case Manager (Targeted Interception)
HM Revenue and Customs —Manchester
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Training & development
6d
Client Engagement Worker
Pure Innovations —Manchester
- £27,142 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Travel
- Health & wellbeing programme
- Flexible schedule
Quick apply
12d
Person's at Heightened Risk Manager
Cheshire Fire & Rescue Service —Winsford
- £52,413 - £59,023 a year
- Temporary
- Management
- Administrative experience
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
5d
Claims Case Manager
Davies —Bolton
- Full-time
- Customer service
- Time management
- Employee assistance programme
- Employee discount
Quick apply
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Full-time
- Writing skills
- Presentation skills
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
13d
Research Impact and Engagement Manager
Manchester Metropolitan University —Manchester
- £48,822 - £56,535 a year
- Full-time
- Hybrid work
- Communication skills
- Life insurance
IOM Criminal Justice Recovery Coordinator
Change Grow Live —Warrington
- £28,557.79 - £32,802.41 a year
- Employee discount
- Referral programme
11d
FEMALE ONLY - Live-In Care Assistant - Indian - Punjabi Speaker
Dove Home Care Agency Ltd —Timperley
- £812 - £850 a week
- Full-time
- First Aid Certification
- In-person
- Care plans
- Referral programme
Quick apply
Youth Justice Service Case Manager (Career Graded)
Knowsley Council —Huyton
- £37,280 - £44,075 a year
- Full-time
- Hybrid work
- Master's degree
- Experience working with children
- Bachelor's degree
- Flexible schedule
Senior Corporate Underwriter
Together —Cheadle
- Full-time
Quick apply

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Legal Assistant

Bott and Co -
Wilmslow

Quick apply

Job details

Permanent | Full-time
£25,500 a year
13 days ago

Benefits

Casual dress
Company pension
Company events
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Stakeholder liaison
GCSE
Data entry
Customer interaction
Outbound calling
Communication skills
A Level
Time management

Full job description

This is a fantastic opportunity to join a dynamic legal team that is proud to deliver first class legal services with a workable model post Personal Injury Reforms. This is a hugely customer facing role offering frontline client contact supported by our ground-breaking technology and case management software.

Your role will be to effectively and productively support and assist the Road Traffic Accident Fee Earners, Official Injury Claims Team and wider department in running their case load. To uphold excellent customer service and support the client for the duration of their claim.

Your KPI’s:

· Ensure all incoming calls answered promptly

· Prioritising Tasks in line with the Legal Assistant Bott Way

· Providing Excellent Customer Service

· Ensure all urgent tasks are dealt with daily.

· Consistently aim for 10 outgoing calls per day.

No tasks older than 5 working days in the to do list.

Key Tasks:

Provide general administrative and clerical support and ensure tasks are carried out with the appropriate prioritisation
· Dealing with inbound and outbound phone calls; providing clear advice and support to clients together with Insurers, Solicitors, Courts and other third parties
· Dealing with inbound full instruction calls via the source hunt groups and acting as an overflow when needed. This includes call backs.
· Upholding customer service standards of call handling measured by quarterly call reviews.
· Inputting data accurately
· Ensuring payment requests are raised accurately
· Participation and engagement during in-house training sessions
· Able to assist in identifying own training needs and following the correct channels to request training
· Be confident in bringing any error in process or areas for improvement to the attention of your Line Manager
· To liaise with external agencies and suppliers

Education or equivalent:

· GCSE Maths and English

· Law A-Level – desirable but not required

Experience:

o Experience in the use of Visualfiles or similar claims management system – desirable but full training will be provided

o Experience of working in a legal environment

o Customer service experience

o Experience in Call Handler legal role

Skills:

o The ability to work under pressure

o The ability to multitask

o Excellent prioritisation and planning skills

o Excellent time management

o A flexible attitude

o A strong team player

o Excellent customer service skills

o Confident and professional telephone manner

o Good communication skills

o Active listening skills

o The ability to tailor communication dependent upon the recipient

o Attention to detail and accuracy

o A professional demeanour

o Positive attitude and focussed

The hours are 37.5 hours per week on a variable shift pattern, including some weekend work. You will be based in the Office with the opportunity to have 1 day working from home once you have passed your probationary period.

Bott and Co offer a comprehensive benefits package which includes a generous bonus scheme paid monthly, pension scheme, summer and Christmas parties. Alongside this, you will be entitled to 23 days holiday per annum, rising to 25, after 1 years service plus bank holidays.

From day one, you'll have access to our structured Learning & Development Framework, designed to support your progression throughout your career. As you develop, you'll complete a range of role-specific training modules covering topics such as Introduction to Personal Injury Law, Introduction to Litigation, Understanding Medical Reports and other key professional skills. The programme combines classroom training, e-learning and practical workshops to give you the confidence, knowledge and practical experience needed to progress through the business.

For more information and employee testimonials on what it is like to work at Bott and Co, please visit our LinkedIn Bott Life page - https://www.linkedin.com/company/bott-and-co/life

Bott and Company is an equal opportunities employer.

Bott & Co Solicitors Ltd will not accept any applications via recruitment agencies. If you wish to apply please do so via the directions above.

Job Types: Full-time, Permanent

Pay: £25,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Referral programme

Experience:

Customer service: 2 years (preferred)

Work Location: Hybrid remote in Wilmslow SK9 1HG

Quick apply

Refine Your Search

case manager jobs in bowdon, chs

Legal Assistant

Regional Private Hire Licensing Administrator

Member Experience Coordinator

Drive Case Manager

Head of Operations

Credit Controller

Casework Administrator (Toxicology)

Information Access Officer

SSA Business Hub / Visits Booking - Hindley

Case Manager (Targeted Interception)

Client Engagement Worker

Person's at Heightened Risk Manager

Claims Case Manager

Customer Contact Centre Advisor

Customer Experience Director

Research Impact and Engagement Manager

IOM Criminal Justice Recovery Coordinator

FEMALE ONLY - Live-In Care Assistant - Indian - Punjabi Speaker

Youth Justice Service Case Manager (Career Graded)

Senior Corporate Underwriter

I want to receive the latest job alerts for case manager in bowdon, chs

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