Customer support & client services managers Work, Jobs in Bowdon, Chs (with Salaries)

Head of Client Account Management
Let Property —Salford
- From £55,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Referral programme
Quick apply
14d
Customer Success Team Leader - Mercedes Benz
LSH Auto —Stockport
- £51,600 a year
- Customer service
- Leadership
- Communication skills
- Referral programme
Quick apply
Contact Centre Team Leader
LRG —Salford
- Monday to Friday
- Leadership
- Communication skills
Quick apply
Out of hours Contact Centre Supervisor
Metro Rod —Macclesfield
- £21,887 a year
- Part-time
- Management
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
9d
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
13d
Customer Service / Call Centre Manager
Jap Parts Europe LTD —Manchester
- £24,420 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
7d
Customer Onboarding Team Leader
Close Brothers —Sale
- Full-time
- Hybrid work
- Management
- Analysis skills
- Financial services
1d
Commercial Support Manager
EMR Group —Warrington
- Full-time
- Customer service
- Travel
- IT
- Annual leave
Quick apply
5d
Schedule & Planner Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Excel
- Driving
- Organisational skills
Quick apply
6d
Contact Centre Team Leader
Sureserve —Liverpool
- £32,000 a year
- Weekend availability
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Manager
CHEP —Manchester
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
Aftersales Team Leader
BCA —Manchester
- £15.11 an hour
- Monday to Friday
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Manager (CSM)
Hardichymax Global Ltd —Eccles
- £35,300 - £36,000 a year
- Full-time
- Customer service
- Analysis skills
- Supervising experience
Quick apply
Head of Owner Success
Sykes Holiday Cottages —Chester
- £70,000 - £80,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Travel
Quick apply
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
Customer Experience People Lead - Melio
Xero —Manchester
- Full-time
- Hybrid work
- Leadership
Customer Service Team Manager
Ryan, LLC —Salford
- Full-time
- Customer service
- Organisational skills
- In-person
- Gym membership
Quick apply
Head of Customer Support
AJ Bell —Manchester
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
Head of Customer Care
Capital on Tap —Manchester
- £500 - £750 a week
- Analysis skills
- Financial services
6d

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Head of Client Account Management

Let Property -
Salford

Quick apply

Job details

Permanent | Full-time
From £55,000 a year
14 days ago

Benefits

Free parking
Company pension
Referral programme
On-site parking

Qualifications

Management
Operations management
Sales management
Account management
Leadership

Full job description

Description

We are the UK’s fastest-growing property investment company and we are looking for a Head of Client Account Management to help us build one of the strongest client management departments in the industry.

This is a senior leadership opportunity for someone who is highly driven, commercially minded and obsessed with performance. We are looking for someone who can lead people, drive standards, solve problems and get results through a team.

As Head of Client Account Management, you will be responsible for leading the team that manages our clients after they enter the business. Your role will be to make sure every client is followed up properly, communicated with professionally and moved through the process with urgency, confidence and care.

You will be expected to set the standard for the department, coach and develop your team, handle escalations, improve performance and create a culture of accountability.

This is a major opportunity for someone who wants real responsibility, real progression and the chance to make a serious impact in a fast-growing company.

For the right person, this role can become a long-term senior leadership position within the business.

Experience Required

We are looking for someone with strong experience in one or more of the following:

5 years Sales management Minimum
5 years Account management Minimum
5 years Client services Minimum
5 years Team leadership Minimum
5 years Operations management Minimum

The ideal candidate will have experience managing people, improving performance and holding a team to high standards.

You must be confident, organised, commercially aware and capable of dealing with both clients and staff professionally.

We are looking for someone who can take ownership, create structure, improve systems and overdeliver.

You Will Be Responsible For

Leading, managing and developing a team of Client Account Managers.]
Driving high standards across client communication, follow-up and service.
Making sure every client is managed with urgency, professionalism and care.
Coaching and training account managers to improve their confidence, communication and results.
Holding the team accountable to daily standards, KPIs and performance expectations.
Managing escalations and handling difficult client conversations when required.
Identifying problems within the department and implementing practical solutions quickly.
Working closely with sales, completions and senior management to improve the full client journey.
Improving client satisfaction, client retention and overall department performance.
Building clear systems, processes and reporting structures that allow the department to scale.
Creating a culture of ownership, accountability, professionalism and high performance.

What We Are Looking For

We want someone who can walk into the business and take ownership.
Someone who does not need to be chased.
Someone who can see problems before they become bigger problems.
Someone who knows how to manage people properly, not just be liked by them.
Someone who can raise standards without creating chaos.
Someone who understands that great client management is not just about being friendly. It is about communication, urgency, structure, trust and results.
This role is for someone who wants to build something.

About Us

Let Property is the UK’s fastest-growing property investment company, with over £1 billion in property transactions in just two years.

We help landlords sell tenanted investment properties while giving investors access to high-quality buy-to-let opportunities across the UK.

As the business continues to grow, our Client Account Management department is becoming one of the most important areas in the company.

This department plays a crucial role in client experience, retention, communication, completions and long-term business growth.

We are now looking for a serious leader to take ownership of this department and help us build it into a world-class operation.

Benefits

Base salary + performance incentives.
Manchester relocation opportunity available for the right candidate.
Senior leadership opportunity in one of the UK’s fastest-growing property investment companies.
Real responsibility and ownership of a key department.
Fast-track career progression for high performers.
High-performance office environment.
Award-winning training in property investment, leadership and client management.
Quarterly travel incentives, including Amsterdam, Dubai, Ibiza and more.
Weekly incentives and prizes, including luxury stays, £500+ vouchers, spa retreats, iMacs and more.
Company pension.
Referral programme.

The Opportunity

This is not a role for someone who wants an easy ride. This is a role for someone who wants to lead, build, improve and win.

You will be joining a company that is growing quickly, moving fast and constantly raising the standard. If you are the type of person who takes responsibility, thrives under pressure and wants to be judged on results, this could be the opportunity you have been waiting for.

Job Types

Full-time, Permanent

Work Location

In person

Pay: From £55,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & client services managers jobs in bowdon, chs

Head of Client Account Management

Customer Success Team Leader - Mercedes Benz

Contact Centre Team Leader

Out of hours Contact Centre Supervisor

Sales & Loyalty Team Leader

Customer Service Manager X2

Customer Service / Call Centre Manager

Customer Onboarding Team Leader

Commercial Support Manager

Schedule & Planner Team Leader

Contact Centre Team Leader

Customer Service Manager

Aftersales Team Leader

Customer Service Manager (CSM)

Head of Owner Success

Helpdesk Manager

Customer Experience People Lead - Melio

Customer Service Team Manager

Head of Customer Support

Head of Customer Care

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