Head of customer service Work, Jobs in Bowdon, Chs (with Salaries)

Head of Owner Success
Sykes Holiday Cottages —Chester
- £70,000 - £80,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Travel
Quick apply
Head of Field Service Operations (UK & Ireland)
Envipco —Warrington
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
11d
Head of Corporate Relationships
Together —Cheadle
- Full-time
- Management
- Leadership
Quick apply
Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
14d
Head of Standards & Verification
Training Qualifications UK —Sale
- £65,000 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
- Annual leave
- Life insurance
Quick apply
16h
Ramp Agent - 25 hours
Menzies Aviation —Manchester Airport
- Part-time
1d
Ramp Agent
Menzies Aviation —Manchester Airport
- Full-time
- Communication skills
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
12d
Head of Mobilisation & Programme Delivery
Envipco —Warrington
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Business
Quick apply
11d
Group Head of Testing
Together —Cheadle
- Full-time
- Azure
- DevOps
- APIs
Quick apply
Part Time Supervisor
Schuh —Stretford
- Part-time
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
3d
Head of Block / Block Director
Legacie Management & Lettings —Manchester
- £75,000 - £100,000 a year
- Full-time
- Driving
- In-person
- Phone etiquette
Quick apply
1d
Operations & Administration Coordinator
GC Windows Ltd —Leigh
- £29,000 - £35,000 a year
- Full-time
- Microsoft Office
- IT
- Construction
- Annual leave
- Employee discount
Quick apply
12d
Membership Sales Advisor
Village Hotels - Cheadle - Leisure —Cheadle
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Scheduler
Your Housing Group —Warrington
- £26,881.05 - £27,579.00 a year
- Full-time
- Remote
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee discount
Quick apply
6d
Head of Supply Chain
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
- Free parking
- Work from home
Quick apply
6d
TikTok Shop Manager
P.Louise —Stockport
- £40,000 - £45,000 a year
- Full-time
- Social media management
- In-person
- Communication skills
Quick apply
6d
Customer Operations Manager
FRC Group —Liverpool
- £41,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
Property Manager
Ascend Properties —Sale
- Up to £28,000 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Annual leave
Quick apply

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head of customer service jobs near bowdon, chs

Head of Owner Success

Sykes Holiday Cottages -
Chester

Quick apply

Job details

Full-time
£70,000 - £80,000 a year

Benefits

On-site gym
Company pension
Company events
Paid volunteer time
On-site parking

Qualifications

Analysis skills
Presentation skills
Account management
Communication skills

Full job description

Head of Owner Success

Location: Chester, with UK-wide travel
Salary: Up to £80,000 + Annual Bonus + Excellent Benefits
Reporting to: Portfolio Director

About Us

Sykes Holiday Cottages is a business with big dreams and bold ambition. With over 30 years of industry experience, over 15 regional brands, and more than 23,000 holiday homes across the UK and Ireland, we’ve become one of the UK’s fastest-growing holiday let agencies.

What started as a family-run business has grown into a vibrant team of passionate people delivering exceptional experiences for guests and property owners alike.

Part of Forge Holiday Group, we’re building a culture where ambition, creativity and collaboration thrive.

We value diversity and inclusion and encourage everyone to bring their authentic self to work. Need adjustments during the recruitment process? Just ask — we’re happy to help.

About the Role

We’re looking for an experienced and commercially focused Head of Owner Success to lead and shape our owner proposition.

Reporting to the Portfolio Director, you’ll take ownership of the Owner Success strategy, leading a national, multi-layered team across Sykes based in Chester and our Regional Brands. You'll use data, owner insight and AI-powered tools to drive growth, improve retention and deliver exceptional owner experiences.

This is a senior role with regular UK travel and the opportunity to influence strategy and drive performance at the highest level.

What You'll Be Doing

Lead and develop high-performing teams across Owner Success and Property Services

Shape and deliver the long-term Owner Success strategy

Own key performance metrics including, Portfolio Growth, Owner Retention, NPS and P&L performance

Build strong relationships with key and strategic property owners

️ Drive operational excellence and collaborate across Commercial, Marketing, Technology and Operations

✈️ Represent Sykes across the UK through owner engagement, regional visits and industry events

What We're Looking For

We’re looking for a strategic and commercially minded leader who combines big-picture thinking with operational excellence and has the credibility to influence at senior level.

You’ll bring:

✅ Significant experience in a senior leadership role within Owner Success, Customer Success, Account Management, or a related field

✅ Experience within the holiday, travel, property management, marketplace, or a similar customer-focused sector would be highly advantageous

✅ A proven track record of building, leading and scaling high-performing teams, with experience developing talent and driving a strong performance culture

✅ Strong analytical capability and experience using data, insights and performance metrics to drive decision-making and improve outcomes

✅ Exceptional communication and influencing skills, with confidence engaging and building alignment across senior stakeholders and executive teams

✅ Experience operating with a strong commercial mindset in an operational environment, balancing customer outcomes with business performance

✅ Confidence presenting and influencing at leadership and board level

✅ A willingness to travel regularly across the UK

Our Benefits

✈️ 33 days holiday + up to 5 extra with long service
Buy additional holiday
Birthday off
✋ 2 volunteering days
Enhanced parental leave
Pension contributions
Discounted stays at Forest Holidays & Sykes Cottages
❤️‍ Health cash plan & life assurance
Training & development opportunities
24/7 mental health support
‍ ️ On-site gym & parking at Chester HQ
Employee savings scheme
Long service awards & company events

✨ Join us and help shape the future of Owner Success at Sykes Holiday Cottages.

Apply today.

Quick apply

Refine Your Search

head of customer service jobs in bowdon, chs

Head of Owner Success

Head of Field Service Operations (UK & Ireland)

Head of Corporate Relationships

Logistics Coordinator

Head of Standards & Verification

Ramp Agent - 25 hours

Ramp Agent

Customer Service Manager X2

Head of Mobilisation & Programme Delivery

Group Head of Testing

Part Time Supervisor

Head of Customer Experience

Head of Block / Block Director

Operations & Administration Coordinator

Membership Sales Advisor

Scheduler

Head of Supply Chain

TikTok Shop Manager

Customer Operations Manager

Property Manager

I want to receive the latest job alerts for head of customer service in bowdon, chs

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