**Job Description: Bar & Restaurant Supervisor**
We are seeking an enthusiastic and experienced Bar & Restaurant Supervisor to join our dynamic team. This role is crucial for ensuring a seamless dining and drinking experience for our guests while maintaining the highest standards of service and quality.
**Key Responsibilities:**
- **Oversee Daily Operations:** Manage the smooth running of both the bar and restaurant, ensuring all areas function efficiently and effectively during peak and off-peak hours.
- **Staff Management:** Supervise, train, and motivate staff members, fostering a positive and collaborative work environment. Conduct regular performance reviews and provide constructive feedback.
- **Guest Relations:** Ensure exceptional customer service by addressing guest inquiries and complaints promptly and professionally. Strive to exceed guest expectations and create memorable dining experiences.
- **Inventory Control:** Monitor inventory levels for food and beverage supplies, placing orders as needed to maintain adequate stock while minimizing wastage.
- **Financial Management:** Assist with budgeting, forecasting, and reporting, ensuring the achievement of financial goals through cost-effective operations and maximized revenue.
- **Compliance and Standards:** Ensure compliance with health and safety regulations, licensing laws, and company policies. Maintain cleanliness and organization throughout the establishment.
- **Event Coordination:** Collaborate with management to plan and execute special events or promotions, enhancing the overall guest experience and driving sales.
**Qualifications:**
- Proven experience in the hospitality industry, preferably in a supervisory role within a bar or restaurant setting.
- Strong leadership and interpersonal skills, with the ability to train and inspire a diverse team.
- Excellent communication skills, both verbal and written, with a keen focus on customer service.
- Knowledge of food and beverage pairings, cocktail preparation, and restaurant management software is a plus.
- Ability to work a flexible schedule, including evenings and weekends.
We offer a competitive salary, opportunities for professional growth, and a vibrant work atmosphere. If you are passionate about delivering outstanding service and leading a team, we would love to hear from you!
Job Type: Full-time
Pay: £13.50-£15.50 per hour
Work Location: In person