Job Title: Coffee Shop Casual
Location: Ashton Gate Stadium, Bristol
About Us
Ashton Gate Stadium is a unique sports and entertainment business that supports the sustainability of Stephen Lansdown’s sporting group of companies. This includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball, and their respective community charities.
Job Purpose
We are seeking an experienced and passionate individual to join our team as a Coffee Shop Casual. The ideal candidate will have barista training or experience working in a food and beverage outlet, a genuine passion for the industry, and a commitment to delivering outstanding customer service.
Key Responsibilities
- Food and Beverage Preparation
- Prepare and serve hot beverages, including espresso, latte, flat white, tea, and hot chocolate.
- Prepare and serve hot and cold foods, ensuring quality and presentation meet standards.
- Wrap, label, and date food items as required.
- Customer Experience
- Describe menu items to customers and upsell where appropriate.
- Build strong relationships with customers to foster a welcoming and friendly atmosphere.
- Staff Supervision
- Supervise casual and other staff members during shifts.
- Train and develop team members to ensure consistent service quality.
- Operational Duties
- Open and close the coffee shop as required.
- Maintain accurate records of food and equipment temperatures.
- Follow and enforce all health and food safety measures.
- Health & Safety
- Ensure compliance with health and safety regulations, maintaining relevant documentation.
- Report incidents, accidents, or hazards promptly.
- Complete and review risk assessments for the department.
Essential Skills & Experience
- Proven experience in a fast-paced, customer-facing role within the food and beverage industry.
- Barista training or equivalent experience with food preparation and cooking.
- Ability to work independently and take initiative.
- Strong communication and leadership skills, with experience in training and supervising staff.
Equal Opportunities
We are committed to the principle of equal opportunity. Our recruitment, selection, training, development, and promotion practices ensure that no employee receives less favorable treatment based on race, color, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic or national origin, disability, or gender reassignment.
Safeguarding
Ashton Gate Stadium is dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All employees are expected to share this commitment.
Application Process
Candidates must have demonstrable, relevant experience to be considered for this role. If you meet the above criteria and are excited about joining our team, please submit your CV and a cover letter detailing your suitability for the role.
Pay: £10.85-£12.21 per hour
Physical Setting:
Shift:
- 8 hour shift
- Day shift
- Night shift
Work days:
- Monday to Friday
- Weekend availability
Experience:
- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
