Desk analyst Work, Jobs in Box, Wil (with Salaries)

Service Desk Analyst (L3),
Thorn SDS —Corsham
- Full-time
- Windows
- Communication skills
- Annual leave
- Life insurance
IT Support Analyst
Forestry England —Bristol
- £33,854 a year
- Part-time
- Hybrid work
- English
- Travel
- Free parking
- Employee discount
12d
IT Service Desk Analyst
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Quick apply
13d
IT Service Desk Analyst - 1st Line Support
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Service Desk Analyst
Landmark Information Group —Bristol
- Customer service
- Communication skills
- Time management
IT Support Analyst
Forestry Commission —Stoke Gifford
- £33,854 a year
- Weekend availability
- Hybrid work
- Windows
- Presentation skills
- Travel
12d
Service Desk Analyst (Entry level)
Bristol NHS Foundation Trust —Bristol
- £25,760 - £27,476 a year
- Full-time
11d
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
IT Support Analyst Apprentice
The Delta Group —Melksham
- Hospitality
- Customer service
- Microsoft Office
Quick apply
6d
(Senior) Software Engineer d/f/m
RWE Supply & Trading —Swindon
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
1d

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IT Support Analyst
Forestry England —Bristol
STaR is our employee benefits scheme offering discounts on everyday supermarket shopping, as well as other things such as hotel stays clothes, mobile phones,…
£33,854 a year
12d
Service Desk Analyst (L3),
Thorn SDS —Corsham
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desk analyst jobs near box, wil

Service Desk Analyst (L3),

Thorn SDS -
Corsham

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Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Life insurance
Referral programme

Qualifications

Incident management
Windows
Communication skills

Full job description

Are you an experienced Service Desk Analyst ready to support mission-critical systems at the heart of UK Defence operations? This is a unique opportunity to join a high-impact programme delivering next-generation deployable IT services to support operations both in the UK and overseas.

About the Programme

The programme is transforming the MOD’s deployable IT capability across Land and Maritime domains. It is replacing legacy CIS services with a modern, secure, and resilient in-house solution designed to meet the demands of frontline operations.

A core element of this transformation is the delivery of robust Through Life Support (TLS) services—ensuring systems remain operational, secure, and fully supported in dynamic and often challenging environments.

The Role

As a Service Desk Analyst (SFIA Level 3), you’ll play a vital role within a Level 3 / Level 4 Service Operations environment, supporting a high-profile Service Desk and Resolver Group function.

You will:

Act as a key point of contact for incidents, service requests, and operational issues
Provide advanced troubleshooting and resolution across complex IT environments
Support Level 3 and Level 4 Service Desk operations within a secure on-premise environment
Collaborate with engineering teams and resolver groups to ensure swift issue resolution
Contribute to maintaining service performance, availability, and security standards
Support software updates, patch testing, and ongoing service improvements

What We’re Looking For

Proven experience operating at SFIA Level 3 within Service Desk or IT Support environments
Strong incident management and problem-solving skills
Experience working in complex, secure, or highly regulated IT environments
Ability to work on-site in Corsham full-time
Strong communication skills and ability to work within multi-disciplinary teams
Good MS Windows knowledge

Important Note

Due to the nature of this work, candidates must be eligible for appropriate UK security clearance.

All applicants must hold the Right to Work in the UK and already possess, or be eligible to obtain, a high level of National Security Clearance.

Due to the nature of our business, your nationality, previous nationalities, and country of birth may influence the types of roles for which you are eligible.

Why Join?

Be part of a nationally significant defence programme
Work in a highly secure, technically advanced environment
Opportunity to develop skills in complex, large-scale infrastructure

25 days Annual Leave (plus Bank Holidays)
Employer Pension Contributions
Group Life Insurance
Dental & Health Cashback Plan
Wellbeing Services (includes GP, Physio and Savings Benefits)
Thorn Wellbeing Support Contribution
Employee Referral Scheme
Supported Training & Personal Development Opportunities

Apply

If you have the expertise to support this requirement and are eager to make an impact in a critical role, please apply today!

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