Guest service agent Work, Jobs in Box, Wil (with Salaries)

Night Guest Experience Agent
Eclipse Hotels Group —Bristol
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
3d
Reservations Agent
HAMPTON BY HILTON BRISTOL CITY CENTRE —Bristol
- £13.50 - £14.00 an hour
- Weekend availability
- Customer service
- Hotel
- Administrative experience
Quick apply
3d
Guest Experience Agent / Reception Team Member
Eclipse Hotels Group —Bristol
- Weekend availability
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Property Portfolio Administrator
Hulbrook Holdings —Warminster
- £15 an hour
- Part-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
2d

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guest service agent jobs near box, wil

Night Guest Experience Agent

Eclipse Hotels Group -
Bristol

Quick apply

Job details

Part-time
3 days ago

Benefits

Discounted or free food
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Administrative experience
Organisational skills
Front desk
Food safety
Communication skills
Hotel experience

Full job description

Job Ref: EHG3223

Branch: Holiday Inn Bristol City Centre

Location: Holiday Inn Bristol City Centre, Bristol

Salary/Benefits: Competitive Salary

Contract type: Casual

Hours: Part Time

Hours per week: 0

Posted date: 17/06/2026

Closing date: 19/07/2026

Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn and Holiday Inn Express located across the UK, Europe and the Caribbean.

An excellent opportunity has arisen for an experienced Night Guest Experience Agent at our Holiday Inn Bristol City Centre, You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As our Night Guest Experience Agent you'll deliver this through managing all aspects of the day to day operations of the hotel. You'll also create the warm atmosphere that makes our guests feel at home in any location. In addition to this you will have an excellent eye for detail and exemplary customer service skills.

Join us and enjoy the following benefits:

Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services
Employee Assistance and Welfare Program
Health Plan
Life Insurance
Cashback and discounts on the leading high street retailers
Complimentary Meals on duty
Employee of the Month and Employee of the Year celebrations
Recommend a friend scheme
Excellent Training Development

What will your key responsibilities and duties be:

Create a warm welcome to everyone and set the tone for each of our guests' experience.
Ensure that our guests experience a smooth Check-in and Check- out process (including group check-ins)
Coverage of the Reception desk and concierge desk
Be able to answer our hotels calls in professional yet welcoming manner
Run the Night Audit
Prepare and deliver any Room Service orders that our guests make once our Kitchen Bridge finishes
Ensure that the Front Office/Lobby area is kept clean tidy
Support your colleagues from other departments, in particular with the setting up /clearing down of any of our Food Beverage outlets (Including Conference Events)

What we are looking for:

Previous hotel experience as a Front Office Team Member or other similar roles, ideally from a branded hotel background, with a strong knowledge of Front Office systems;
Experience in offering exceptional customer service;
A clear understanding of the need for night time work;
Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members;
A basic understanding of food safety;
Excellent communication skills in all aspects; good organisational and administrative skills with an eye for detail; Proficient in Microsoft Word, Excel, Power Point presentations;

We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.

Quick apply

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guest service agent jobs in box, wil

Night Guest Experience Agent

Reservations Agent

Guest Experience Agent / Reception Team Member

Property Portfolio Administrator

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