Helpdesk engineer Work, Jobs in Box, Wil (with Salaries)

IT Systems & Support Engineer
Kubus Group Limited —Kemble
- £35,000 a year
- Full-time
- Azure
- Customer service
- Salesforce
- Bereavement leave
- Referral programme
Quick apply
IT Field Engineer – Based in Cardiff or Bristol
Renault UK —Bristol
- £35,700 a year
- Full-time
- Travel
- Organisational skills
- Annual leave
- Employee discount
Business Applications Engineer
Ecotricity —Stroud
- £26,295.60 - £28,000.00 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- AWS
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Systems Support
iFacility —Shepton Mallet
- £25,800 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
5d
IT Support Engineer
Giacom —Bristol
- £26,250 a year
- Customer service
- Windows
- Communication skills
- Annual leave
Quick apply
Senior Application Engineer - HCM
Public Sector Resourcing —Swindon
- £41,380 - £52,197 a year
- Full-time
- Hybrid work
- Oracle
- ERP systems
- Java
6h
Senior Application Engineer - HCM
UK SBS Ltd —Swindon
- Full-time
- Oracle
- ERP systems
- Java
AC Technical Support Advisor
Daikin Industries Ltd. —Bristol
- Full-time
- Schematics
- Communication skills
Quick apply
Brunel: Service and Installation Administrator
Obsequio Group —Bristol
- From £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
Maintenance Engineer
Lancer Scott —Bristol
- £27,000 - £29,000 a year
- Full-time
- Maintenance
- University
- Organisational skills
Mobile Electrical Engineer
Emcor —Bristol
- £42,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Electrical Engineer
Emcor —Bristol
- £42,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Electrical Engineer Remedial Work
Lancer Scott —Bristol
- £37,000 - £40,000 a year
- Full-time
- Maintenance
Electrical Technician
CBRE —Bristol
- Full-time
- Customer service
- HVAC
- Communication skills

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IT Field Engineer – Based in Cardiff or Bristol
Renault UK —Bristol
ECOP car after one month’s service. Manage helpdesk tickets and incoming requests. £35,700 + up to 15% bonus + ECOP Car | 45 hours per week.
£35,700 a year
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Full UK driving licence and the right to work in the UK. We're looking for someone who is practical, reliable, and solutions-focused; comfortable working with…

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IT Systems & Support Engineer

Kubus Group Limited
Kemble

Quick apply

Job details

Permanent | Full-time
£35,000 a year

Benefits

Cycle to work scheme
Company pension
Tech scheme
Company events
Private medical insurance
Bereavement leave
Referral programme
Sick pay
On-site parking

Qualifications

Azure
Customer service
Salesforce
ERP systems
Logistics
NetSuite
Computer networking
IT
Intune
Help desk

Full job description

IT Systems & Support Engineer

Cirencester, Gloucestershire | Full-time | Starting ASAP

With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability.

Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community.

Our Values:

Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change.
Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs.
Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive.
Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value.

The Role:

We are looking for a Level 2 System & Support Engineer to join our internal IT team in this brand new position. In this role you will attend to internal IT related queries, providing excellent customer service to our internal staff. The successful candidate will work with our IT Apprentice to assist employees, and lead application administration & maintenance.

What You’ll Be Doing:

SYSTEMS & APPLICATIONS

Administration of core applications and systems such as SalesForce, Netsuite, HaloPSA and M365
Own the resolution of application support requests
Own maintenance and management, including upgrades.

SYSTEMS & SECURITY

Maintain security, network, infrastructure & operating system patching across the estate
Ensure all infrastructure devices are operational, patched and secure
Assist with upgrades and configurational changes

PROJECTS

Own IT projects across the departments full scope of operation, and their delivery
Change, transformation, continuous improvement

HELPDESK

Respond to IT Helpdesk queries
Second line escalation for support
Manage the Helpdesk queue and respond to tickets in a timely manner
Troubleshoot hardware and software issues
Resolve issues with company owned IT
Build new devices based on company standards and best practices
Reset passwords and provide system admin for users and systems
Software patching and updates
Administration of ERP and CRM Systems
Professionally representing the Company whilst at external meetings, visits and when meeting customers/suppliers as per the Kubus Code of Conduct
Meet objectives and work to specified timeframes

GENERAL DUTIES

Provision new starters and leavers
Provision and upgrade IT equipment
Manage, record and maintain software updates and patches for internal systems and users
Perform IT Inductions for new starters
Daily Checks of systems to ensure operational status
Management of backups and associated hardware and software
Assist the Head of IT in project related work
Maintain asset register
Ensure documentation is maintained and kept up to date

PERSONAL STRATEGY

Increase knowledge of internal systems
Achieve industry recognised certifications as directed by the Head of IT
Identify issues with processes and propose solutions based on best practices
Feedback to the Head of IT on issues

CONDUCT

Professional and polite.
Always adhere to Company policy and work in line with the Company Quality Management Systems
Adhere to the Company's ISO 9001 & 27001 standards

What We’re Looking For:

This is a Level 2 IT System & Support Engineer position. The successful candidate will be expected to learn on the job and be office based 5 days a week from our Kemble office.
As Kubus is a growing organization some travel to other sites may be required from time to time.
A keen interest in IT and willingness to learn
Exhibit good problem-solving skills
Somone who is happy to learn on the job
Basic understanding of networking
Experience administrating ERP, CRM and ITSM systems (ideally Netsuite, Salesforce & HaloPSA)
Experience with M365 and Microsoft Azure (essential)
Experience of Intune and automated device provisioning
Understanding/prior experience administrating a Windows domain
Experience working in a helpdesk or customer service environment
Must be able to demonstrate Kubus’ company values.

What you’ll get:

Competitive salary & bonus scheme
Private healthcare & healthcare cash plan
Pension contributions above minimum requirement (matched up to 7%)
25 days holiday + bank holidays upon starting, increasing by a day each year to a maximum of 30 days
Salary sacrifice electric vehicle schemeEnhanced parental leave
Technology scheme
Cycle to work scheme
Reward & recognition portal – including discounts/cashback at hundreds of retailers

This is an excellent opportunity to join our IT Team during an exciting period of growth at Kubus!

Based at: Wellington House, Cotswold Business Park, Cirencester, GL7 6BQ
+44 (0) 1285 771 600 | kubus.com

Pay: £35,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Cycle to work scheme
On-site parking
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

helpdesk engineer jobs in box, wil

IT Systems & Support Engineer

IT Field Engineer – Based in Cardiff or Bristol

Business Applications Engineer

Customer Systems Support

IT Support Engineer

Senior Application Engineer - HCM

Senior Application Engineer - HCM

AC Technical Support Advisor

Brunel: Service and Installation Administrator

Maintenance Engineer

Mobile Electrical Engineer

Electrical Engineer

Electrical Engineer Remedial Work

Electrical Technician

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