Customer experience analyst Work, Jobs in Boxford, Sfk (with Salaries)

Quality Assurance Analyst
SOUTHERN COMMUNICATIONS LIMITED —Woodbridge
- £28,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Driving
- APIs
- Free parking
- Health & wellbeing programme
Quick apply
Business Intelligence Analyst
OCS Group —Ipswich
- Monday to Friday
- Data analysis skills
- SQL
- Analysis skills
Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Windows
- Microsoft Office
- In-person
Data Operations Analyst
OnStream —Braintree
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
- Free parking
- Health & wellbeing programme
Quick apply
3d
Suffolk Office of Data and Analytics Analyst and Researcher
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
5d
Senior Customer Service Advisor
Barclays —Bury St. Edmunds
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Manufacturing Systems Business Analyst
TECNIQ —Witham
- £65,000 - £75,000 a year
- Full-time
- Microsoft Excel
- Inventory control
- ERP systems
- Free parking
- Life insurance
Quick apply
9d
Pricing Analyst
OCS Group —Ipswich
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Data Analyst
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £29,288.09 a year
- Microsoft Excel
- Data analysis skills
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
1d
Business Analyst
ITA Group Inc —Ipswich
- Customer service
- Microsoft Office
- SQL
Quick apply
Asset Analyst
Eastlight Community Homes —Braintree
- £35,055 a year
- Part-time
- Annual leave
10d
ERP System Analyst
TE Connectivity —Braintree
- Microsoft Excel
- ERP systems
- Data analysis skills
- Health & wellbeing programme
- Employee stock purchase plan
10d
Graduate IT Analyst
Textron Specialized Vehicles —Ipswich
- Full-time
- Azure
- Computer Science
- Customer service
- Annual leave
- Employee assistance programme
5d
Inside Sales Account Manager
MegaGroup Tradeholding B.V. —Bury St. Edmunds
- £35,000 - £37,000 a year
- Full-time
- Sales
- Microsoft Office
- Communication skills
Quick apply
Software Engineer (Full-time)
Suraksha Technologies —Colchester
- £40,000 - £50,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Free parking
- Flexitime
Quick apply
20h
Quality Assurance Analyst
Southern Communications Group —Melton
- £28,000 a year
- Full-time
- Analysis skills
- APIs
- IT
- Free parking
- Employee assistance programme
Performance Analyst
Marlborough Highways —Chelmsford
- £30,000 - £32,000 a year
- Microsoft Excel
- Management
- Maintenance
- Free parking
Quick apply
Senior Technical Analyst
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Full-time
- Hybrid work
- Mentoring
- Employee discount
Quality Analyst
Treatt —Bury St. Edmunds
- Full-time
- Programmable logic controllers
MATERIALS PLANNING ANALYST I
TE Connectivity —Witham
- Computer literacy
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
12d

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customer experience analyst jobs near boxford, sfk

Quality Assurance Analyst

SOUTHERN COMMUNICATIONS LIMITED
Woodbridge

Quick apply

Job details

Permanent | Full-time
£28,000 a year

Benefits

Free parking
Health & wellbeing programme
Additional leave
Cycle to work scheme
Free flu jabs
Company pension
Work from home
Company events
Employee assistance programme
Employee discount
Gym membership
Referral programme
Sick pay
On-site parking

Qualifications

Jira
ISTQB Certification
Driving Licence
Gherkin (programming language)
Selenium
Analysis skills
Driving
APIs
IT
Root cause analysis
AI
TypeScript
SDLC

Full job description

Quality Assurance Analyst

Location: Melton, Woodbridge

Salary: £28,000

The principal role of the Quality Assurance Analyst is to ensure that software products are fully functional and fit for purpose for our customers by focusing on validation and verification of our products. You will collaborate alongside our current QA and Development teams to own the quality of our assigned features. You will also maintain and update our current regression packs and executing test runs with the follow up execution reports for key stakeholders.

It is imperative that our customer experience is at the forefront of this role. Candidates should have a methodical approach, with a keen eye for detail and problem solving skills.

Key Tasks:

· Create Test Plans

· Create Test Cases based on Test Plans

· Review Test Cases created by other individuals and confirm they are written and understandable in the Gherkin Format

· Execute Test Runs

· Complete Execution Reports

· Liaise with the QA lead and Key Stakeholders on defects raised

· Help monitor consistent bugs to identify RCA where consistent bugs require a more permanent fix.

· Understanding risk management principles for each defect

· Monitor and guide Graduate QA’s in the ISTQB practises

· Comply with the company's Health & Safety, Data Protection, Information Security, PCI & DSP policies and procedures.

Skills & Experience:

· An understanding of the Software Development Life Cycle (SDLC)

· Strong analytical and problem solving skills

· Confidence in troubleshooting complex problems and performing the Root Cause Analysis (RCA)

· Excels with self-motivation and self-discipline

· Able to manage own time, prioritise requirements and multi-task.

· Experience or knowledge of the following applications is desirable:

o Test Management & bug tracking tools such as Jira, Testrail or Zephyr

o Creating or making api calls with applications such as Bruno or Postman

· Desire to learn or some exposure to automation tools such as Playwright or Selenium

· Any experience using Typescript and/or AI testing is desired but not required

Benefits:

25 Days Holiday
Birthday Day Off
Buy Holiday Scheme
Cycle to Work Scheme
Winter Flu Jabs
Free On-Site Parking
Learning and development budget with Professional Qualification Support
Social benefits (paid social events)
Employee Assistance Program
Discount on Health Insurance
Annual Salary Review
Enhanced Company Sick Pay
Monthly pizza in the office
SCG Mobile Benefit
Employee Referral Bonus
Pension Scheme

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £28,000.00 per year

Benefits:

Additional leave
Company events
Cycle to work scheme
Employee discount
Free flu jabs
Free parking
Gym membership
Health & wellbeing programme
On-site parking
Referral programme
Work from home

Ability to commute/relocate:

Woodbridge, Suffolk: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Woodbridge (Suffolk)

Quick apply

Refine Your Search

customer experience analyst jobs in boxford, sfk

Quality Assurance Analyst

Business Intelligence Analyst

Warehouse IT Support Analyst (1 year FTC)

Data Operations Analyst

Suffolk Office of Data and Analytics Analyst and Researcher

Senior Customer Service Advisor

Manufacturing Systems Business Analyst

Pricing Analyst

Data Analyst

Business Analyst

Asset Analyst

ERP System Analyst

Graduate IT Analyst

Inside Sales Account Manager

Software Engineer (Full-time)

Quality Assurance Analyst

Performance Analyst

Senior Technical Analyst

Quality Analyst

MATERIALS PLANNING ANALYST I

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