Customer service supervisor Work, Jobs in Boyce, Ess (with Salaries)

Customer Service Supervisor
Wanstead Domestic Appliances —London
- £25,420 - £33,500 a year
- Full-time
- Supervising experience
- Organisational skills
- Computer skills
Quick apply
4d
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- In-person
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
7d
Duty Supervisor | Southend Theatres | Permanent
Trafalgar Enterainment —Southend-on-Sea
- £26,800 - £30,900 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Annual leave
- Flexible schedule
Customer Service Supervisor
Perfect Reception —Gravesend
- From £12.87 an hour
- Part-time
- English
- Supervising experience
- Mentoring
Quick apply
1d
Customer Service Team Leader
Paddy Power —Hornchurch
- From £14.40 an hour
- Part-time
- Customer service
- Employee discount
- Sick pay
Assistant Store Manager - Bluewater
Hush Homewear Ltd —Greenhithe
- £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Contact Centre Shift Manager (Part time)
Pinnacle Group —Chelmsford
- £13,000 - £14,000 a year
- Part-time
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Telesales Supervisor
Wurth UK Ltd —Erith
- £33,300 - £49,200 a year
- Weekend availability
- CRM software
- Data analysis skills
- Training & development
- Free parking
Quick apply
Assistant Charity Shop Manager - Eastwood Shop (2 days per week)
Essex & Herts Air Ambulance —Leigh-on-Sea
- £12.91 an hour
- Part-time
- Retail management
Aftersales Supervisor
Brayley —Thurrock
- Full-time
- Customer service
- Referral programme
Quick apply
Assistant Charity Shop Manager - Eastwood Shop (5 day per week)
Essex & Herts Air Ambulance —Leigh-on-Sea
- £12.91 an hour
- Full-time
- Retail management
Assistant Store Manager
Arabian Oud —Greenhithe
- Full-time
- Customer service
- In-person
- Training & development
- Store discount
- Employee discount
Quick apply
1d
Sales - Supervisor
New Look —Grays
- Part-time
- Customer service
- Training & development
- Communication skills
6d
Contact Centre Shift Manager (Full time)
Pinnacle Group —Chelmsford
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Supervisor
Ernest Jones —Stratford
- Full-time
- Customer service
- Training & development
- Communication skills
- Employee discount
Sales Supervisor
GROCERY HUT & BAZZAR LTD —London
- £33,700 - £42,800 a year
- Full-time
- Microsoft Word
- Customer service
- Supervising experience
- Employee discount
- Sick pay
Quick apply
11d
Assistant Store Manager
Lovisa —Greenhithe
- £26,728 a year
- Retail management
- Leadership
- Employee discount
- Referral programme
Quick apply
Assistant Store Manager
Vision Express —Grays
- Weekend availability
- Team management
- Human resources
- Recruiting
Supervisor
The White Company —Grays
- Mentoring
- Training & development
- Leadership
- Employee discount
Chip Shop Fryer / Supervisor
Fish Chips & Chicken —Thurrock
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Supervising experience
- Mentoring
Quick apply

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Customer Service Supervisor

Wanstead Domestic Appliances
London

Quick apply

Job details

Full-time
£25,420 - £33,500 a year
4 days ago

Qualifications

Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Supervising experience
Staff training
Organisational skills
Computer skills
Customer interaction
Training & development
Team motivation leadership
Communication skills
Time management
Rota coordination

Full job description

About the Role

We are seeking a Customer Service Supervisor to oversee customer service operations for our retail appliance store and online sales platform. The successful candidate will supervise and coordinate the customer service team, ensure excellent customer support, and contribute to improving service quality and operational efficiency.

Key Responsibilities

* Directly supervise and coordinate the daily activities of the customer service team.

* Handle complex customer enquiries, complaints, returns, exchanges, and warranty claims.

* Liaise with customers and internal departments to resolve service and operational issues.

* Develop and support training for customer service staff.

* Establish and monitor staff rotas and workloads to meet business requirements.

* Monitor customer feedback and discuss service improvements with management.

* Maintain accurate customer service records and prepare service reports.

* Ensure a high standard of customer service across the retail store, telephone, email, and online sales platform.

Skills & Requirements

* Previous experience in customer service; supervisory experience is preferred.

* Excellent communication and interpersonal skills.

* Strong problem-solving and complaint-handling abilities.

* Ability to supervise, motivate, and develop a team.

* Good organisational and time management skills.

* Proficient in Microsoft Office and customer service systems.

* Ability to work under pressure and manage multiple priorities.

Pay: £25,420.00-£33,500.00 per year

Work Location: In person

Quick apply

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