Customer solutions specialist Work, Jobs in Brackley West, Nth (with Salaries)

Collections Specialist
Valda Energy —Bicester
- Up to £27,000 a year
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
10d
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Client Solutions Specialist
James and James Fulfilment Ltd. —Northampton
- From £30,000 a year
- Full-time
- Sick pay
Quick apply
Freelance In Person Event Specialist - Banbury, United Kingdom
Visit.org —Banbury
- Temporary
- Customer service
- English
- Travel
Quick apply
Customer Support Specialist / Planning Co-ordinator
Talboys Utility Services (Oxford), (TUSO) —Oxford
- £25,000 - £28,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- IT
- Store discount
- Employee discount
Quick apply
4d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Milton Keynes
- Temporary
- Customer service
Customer Service Agent
Northgate Vehicle Hire —Milton Keynes
- £28,734 a year
- Customer service
- Employee discount
Quick apply
9d
Supply Chain Planner
Buttress Group Ltd —Brackley
- £26,000 - £28,000 a year
- Microsoft Excel
- Oracle
- ERP systems
- Employee discount
Quick apply
Patient Pathway Administrator
Oxford University Hospitals NHS Foundation Trust —Banbury
- £28,392 - £31,157 a year
- Full-time
2d
Customer Success Manager - Microsoft
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
Customer Support Advisor
Fresh Direct —Bicester
- £28,110 a year
- 8 hour shift
- Employee discount
17h
Freelance In-Person Event Specialist - Northampton, UK
Visit.org —Northampton
- Temporary
- Customer service
- English
- Travel
Quick apply
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
- Employee discount
7d
Head of New Business Mobilisation
Absolute Taste —Bicester
- Weekend availability
- Hospitality
- Project management
- Presentation skills
Quick apply
11d
Technical Specialist
M Group —Warwick
- Engineering
- Business development
- Bachelor's degree
- Employee discount
Warehouse Operative – Temp/ Perm
EcoPac Power Ltd —Long Crendon
- English
- Organisational skills
- Warehouse experience
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Billing Specialist
BSI —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Annual leave
- Flexible schedule
Senior Telesales Executive
Conservatory Insulations UK —Milton Keynes
- £25,420 - £70,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Referral programme
Quick apply
3d
Social Media & Lead Generation Specialist (HQ Office Based Full Time Job Role)
Atex Premier Cleaning —Moulton
- £25,000 - £30,000 a year
- Full-time
- Sales
- Social media management
- In-person
- Free parking
Quick apply
4d

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customer solutions specialist jobs near brackley west, nth

Collections Specialist

Valda Energy -
Bicester

Apply Now

Job details

Up to £27,000 a year
10 days ago

Benefits

Annual leave
Company pension
Company events
Employee assistance programme
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Spark
Communication skills
Negotiation

Full job description

The Energy Revolution

Valda Energy is a dynamic and rapidly growing energy supplier based in Bicester, committed to driving business success through smart, reliable energy solutions. Established in 2019 by industry experts, we bring together a diverse combination of talent to foster continuous sustainable growth. We challenge the existing marketplace with our leading, tech-driven, and customer-focused approach. Our passion for innovation and dedication to exceptional service sets us apart.

At Valda Energy, we live by our core values: communicate, collaborate, own it, embrace change, and put the customer first. We believe that our people are our greatest asset, and we are dedicated to fostering a supportive and evolving culture. From introducing new benefits to offering structured training opportunities and hosting frequent social events, we ensure our employees thrive.

How you will Energise Our Team

As a Collections Specialist, you’ll communicate with customers across multiple channels to resolve outstanding debts through skilful negotiation, achieving positive outcomes for both the customer and the business. Thriving in a fast-paced call centre environment, you will take ownership of accounts, address issues promptly, and work with other teams to remove any blockers to resolution, all while meeting key performance indicators and supporting continuous improvement.

This is an office-based role at the heart of our vibrant culture, where you’ll benefit from a supportive team environment. If you have proven experience in collections, excellent communication skills, and a genuine passion for helping people, we’d love to hear from you- apply today.

The day-to-day responsibilities will involve, but not be limited to, the following:

Take ownership of resolving customer queries and delivering positive outcomes for both the customer and the business
Communicate across multiple channels and personalise interactions to understand individual customer situations, collaborating to develop workable solutions
Handle challenging calls with resilience, emotional intelligence, and strong negotiation skills
Research customer accounts, investigate queries, and remove blockers to resolve debts accurately and efficiently
Maintain accurate records of customer interactions for smooth account management
Work closely with management to maintain best practices, build strong customer relationships, and stay up to date with company policies
Manage accounts on your dedicated ledger effectively and implement customer-focused solutions that support both the customer and the business

The Spark we're Looking For

Ideally a minimum of 1 years’ experience in a collections or debt recovery position, ideally within the energy industry
A results-driven mindset, consistently meeting targets and achieving measurable outcomes that support business objectives
The ability to communicate clearly and professionally across multiple channels, explaining account information, negotiating repayment plans, and resolving queries, while maintaining strong attention to detail
Resilience and professionalism, staying calm and focused when handling challenging conversations or difficult situations, and applying effective problem-solving to deliver timely solutions
Empathy and customer focus, building positive relationships by understanding individual circumstances and achieving mutually beneficial outcomes through negotiation and conflict resolution

Perks that Power Your Journey ️

Annual salary up to £27k, with uncapped earnings and estimated OTE of £45k
25 days of annual leave plus bank holidays, a length of service award increasing up to 30 days, plus an extra day off during your birthday month
Private Medical Insurance with Vitality Health
Access to The Grid, our employee engagement and rewards platform, giving you exclusive discounts at hundreds of retailers, wellbeing resources, recognition tools, and more
Life Insurance policy, providing coverage at four times your salary
Employee Assistance Programme offering confidential support and guidance
Enjoy an array of complimentary snacks, drinks, and lunch options in our office
Salary sacrifice pension scheme where we will match contributions up to 5%
In-house learning and development team devoted to nurturing your talent, unlocking potential and propelling you towards being your best
Refer a friend scheme (up to £500), monthly team events, annual company events & recognition awards

If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for. We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements. We are here to support you, so please reach out to our team on [email protected]

Apply Now

Refine Your Search

customer solutions specialist jobs in brackley west, nth

Collections Specialist

Customer Service Specialist

Client Solutions Specialist

Freelance In Person Event Specialist - Banbury, United Kingdom

Customer Support Specialist / Planning Co-ordinator

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Service Agent

Supply Chain Planner

Patient Pathway Administrator

Customer Success Manager - Microsoft

Customer Support Advisor

Freelance In-Person Event Specialist - Northampton, UK

Housing Solutions Officer

Head of New Business Mobilisation

Technical Specialist

Warehouse Operative – Temp/ Perm

Client Operations Manager

Billing Specialist

Senior Telesales Executive

Social Media & Lead Generation Specialist (HQ Office Based Full Time Job Role)

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