Guest service agent Work, Jobs in Bracknell Forest, Brk (with Salaries)

Lettings & Guest Services Agent
Nell Gwynn House Apartments 2 Ltd —Chelsea
- From £29,500 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
3d
Guest Service Assistant - Receptionist - Holiday Inn Express Fleet
Holiday Inn Express Fleet —Fleet
- £12.71 an hour
- Full-time
- Hospitality
- Computer literacy
- No experience needed
- Employee discount
- Referral programme
Quick apply
5d
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
5d
Cleaner
Serco Leisure Operating Limited —Bisham
- £12.71 an hour
- Full-time
- Employee assistance programme
13d
Community Host - Night
Urbanbubble —London
- £28,000 - £31,000 a year
- Full-time
- Customer service
- No experience needed
- Front desk
- Annual leave
- Sick pay
Quick apply
7d
Assistant Guest Relations Manager
Maybourne Hotel Group —West London
- Full-time
- Hospitality
- Hotel
- Annual leave
- Referral programme
Sales Executive - Harlequins RFC
Levy —Twickenham
- £34,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
3d
Reservations Agent
Millennium Hotel and Resorts UK —London
- £27,248 a year
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Security Officer
Rendall & Rittner —London
- £26,475 a year
- Full-time
- Employee assistance programme
- Employee discount
6d
Assistant Guest Relations Manager
Maybourne —West London
- Full-time
- Hospitality
- Hotel
- Annual leave
- Referral programme
Quick apply
Estate Operative
Rendall & Rittner —London
- £29,000 a year
- Full-time
- Hospitality
- In-person
- Employee assistance programme
- Employee discount
Reservation Agent
Frasers Hospitality —London
- Hotel
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Reservations Agent (M/F/X)
IBIS BUDGET —Hounslow
- Part-time
- Culinary experience
- Customer service
- English
- Employee discount
Quick apply
EFL Teachers Summer Uxbridge (Non-Residential)
Move Language Ahead —Uxbridge
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply
EFL Teachers Summer Guildford (Non-Residential)
Move Language Ahead —Guildford
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Guest Service Assistant - Receptionist - Holiday Inn Express Fleet
Holiday Inn Express Fleet —Fleet
As a Receptionist, you will handle reservations, check-ins, check-outs, telephone enquiries, giving directions, restaurant and taxi bookings, and many other…
£12.71 an hour
Quick apply
5d

I want to receive the latest job alerts for guest service agent in bracknell forest, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Lettings & Guest Services Agent

Nell Gwynn House Apartments 2 Ltd
Chelsea

Quick apply

Job details

Permanent | Full-time
From £29,500 a year
3 days ago

Benefits

Free parking
Company pension

Qualifications

Multilingual
Customer service
Computer literacy
GCSE
Yardi
English
Complaint handling
Administrative experience
Organisational skills
Communication skills
Negotiation

Full job description

Lettings & Guest Services Agent

Location: On-site
Employment Type: Full-time
Pay: From £15.00 per hour

About the Role

We are looking for a proactive and customer-focused Lettings & Guest Services Agent to join our friendly serviced apartment business. This role involves making and managing bookings, communicating with guests, coordinating check-ins and check-outs, and supporting the day-to-day operation of our short-term rental portfolio.

The ideal candidate will have experience working in hotels, hostels, serviced apartments, or other short-term accommodation. They will enjoy delivering excellent guest experiences and be comfortable using both online booking platforms and manual processes.

The successful candidate will have strong attention to detail and be personable, patient, adaptable, and willing to learn our operational processes and software. Full training will be provided, so we are looking for someone who is comfortable learning new systems and committed to mastering the details of our business.

Key Responsibilities

Manage reservations and property listings across multiple booking channels
Negotiate short-term lettings
Respond promptly to guest enquiries via phone, email, and messaging platforms
Handle guest issues and complaints professionally and efficiently
Liaise with housekeeping, maintenance, and management teams
Produce accurate invoices reflecting bookings and services
Work towards maintaining high occupancy levels and excellent guest satisfaction
Support operational administration and reporting

Requirements

Essential

Previous customer service experience
Excellent written and spoken English
Strong organisational skills and attention to detail
Ability to multitask in a fast-paced environment
Good computer literacy and confidence using online systems
Professional and friendly communication skills
A patient and professional approach when dealing with guests, colleagues, and operational challenges
Ability to follow procedures accurately while remaining flexible when circumstances change

Preferred

Experience working in hotels, hostels, serviced apartments, or short-term rentals
Experience using the Booking.com Extranet
Knowledge of channel managers and Property Management Systems (PMS)
Understanding of revenue management and occupancy optimisation
Experience handling guest complaints and service recovery
Experience working with legacy, bespoke, or property management software systems
Experience learning and adapting to new technology and operational processes

What We're Looking For

Positive attitude and friendly demeanour
Reliable and punctual
A proactive problem solver
Strong customer focus
Ability to work independently and as part of a team
Patient and calm under pressure
Willingness to learn and develop new skills
Adaptable and open to working with both modern and traditional software systems
Strong attention to detail when following established procedures

Pay: From £29,500.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

guest service agent jobs in bracknell forest, brk

Lettings & Guest Services Agent

Guest Service Assistant - Receptionist - Holiday Inn Express Fleet

Reservations Agent- Part Time

Cleaner

Community Host - Night

Assistant Guest Relations Manager

Sales Executive - Harlequins RFC

Reservations Agent

Security Officer

Assistant Guest Relations Manager

Estate Operative

Reservation Agent

Reservations Agent (M/F/X)

EFL Teachers Summer Uxbridge (Non-Residential)

EFL Teachers Summer Guildford (Non-Residential)

More jobs to discover

I want to receive the latest job alerts for guest service agent in bracknell forest, brk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected