Support staff Work, Jobs in Bradfield, Brk (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Grand Flex Assistant
Grandir UK —Theale
- Up to £13.21 an hour
- Full-time
- Annual leave
- Employee discount
Quick apply
11d
Teaching Assistant
Tadley Court School —Tadley
- £13.45 - £13.65 an hour
- School
- Paid training
Activities Co-ordinator
MILKWOOD CARE LTD —Theale
- £13.30 an hour
- Weekend availability
- In-person
- Communication skills
- Free parking
Quick apply
Lunchtime Assistant
Tigers Day Nurseries —Reading
- £9,672 a year
- Part-time
- Childcare
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
10d
Ambulance Care Assistant
EMED Group —Reading
- £12.71 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Charity Data and Income Administrator
Dingley's Promise —Newbury
- £28,000 a year
- Part-time
- Hybrid work
- CRM software
- Microsoft Excel
- Travel
Quick apply
11d
Nursery Assistant Unqualified - 4 or 5 Days
smileysnursery —Reading
- £13 an hour
- Full-time
- Childcare
- In-person
- School
- Free parking
- Paid training
Quick apply
1d
Support Worker
Keys Children —Tadley
- £14.45 - £15.15 an hour
- 8 hour shift
- Military
- No experience needed
- Driving
Quick apply
Business Administrator - Onboarding
Amegreen Children's Services —Mortimer Common
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
8d
Delivery Driver
Milk & More —Reading
- £31,834 a year
- Full-time
- Sales
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
10d
Junior Mentor
uReach —Sindlesham
- £17,000 - £18,000 a year
- Full-time
- Cooking
- Working with children
- Mentoring
- Free parking
Quick apply
Apprentice Nursery Nurse
Tigers Day Nurseries —Reading
- Up to £17,680 a year
- Full-time
- Childcare
- English
- In-person
- Store discount
- Annual leave
Quick apply
2d
Care Assistant
McCarthy & Stone —Thatcham
- £14.12 an hour
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Patient Advisor / Treatment Advisor
Optimax Clinics Limited —Reading
- £12.71 an hour
- Part-time
- Customer service
- Travel
- Patient care
- Annual leave
- Employee discount
Quick apply
3d
Food and Beverage Assistants
Phyllis Court Club —Henley on Thames
- Up to £28,392 a year
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Therapies Assistant
The Loddon School® —Hook
- £25,447 - £26,793 a year
- Full-time
- Childcare
- Bachelor's degree
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Business Support Assistant
EHSL Supported Housing —Wokingham
- £11,307 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
2d
Support Worker Supported Living - Supporting Autistic Adults
Autism at Kingwood —Reading
- £29,245 a year
- Part-time
- Working with children
- Driving
- In-person
- Store discount
- Paid training
Quick apply
10d
Retail Sales Advisor
Nisbets —Reading
- £12.85 - £13,368.00 a year
- Part-time
- Microsoft Outlook
- IT
- Restaurant
- Annual leave
- Employee discount

I want to receive the latest job alerts for support staff in bradfield, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

support staff jobs in bradfield, brk

Customer Services Executive

Grand Flex Assistant

Teaching Assistant

Activities Co-ordinator

Lunchtime Assistant

Ambulance Care Assistant

Charity Data and Income Administrator

Nursery Assistant Unqualified - 4 or 5 Days

Support Worker

Business Administrator - Onboarding

Delivery Driver

Junior Mentor

Apprentice Nursery Nurse

Care Assistant

Patient Advisor / Treatment Advisor

Food and Beverage Assistants

Therapies Assistant

Business Support Assistant

Support Worker Supported Living - Supporting Autistic Adults

Retail Sales Advisor

I want to receive the latest job alerts for support staff in bradfield, brk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected