Company Information and Introduction:
Principal DBA – Managed & Expert Services
Location: Harrogate/Hybrid
Permanent, Full Time
Salary: Competitive
To provide a comprehensive range of Oracle Database and Oracle Cloud Infrastructure (OCI) technical services to Vertice’s Managed Services customers. The successful candidate will work across on-premise environments, Oracle Engineered Systems, and OCI, delivering both proactive operational support and project-based consultancy.
Responsibilities include Oracle Database installation, upgrades, patching, performance monitoring and optimisation, alongside the implementation of backup and disaster recovery solutions such as RMAN and Data Guard. The role supports Oracle Database versions 10g–26ai, including RAC, OEM, GoldenGate and WebLogic Server, and extends to infrastructure and Cloud Services within OCI.
Working within a Managed Services environment, the role requires a strong customer focus, adherence to SLAs, and the ability to handle complex troubleshooting and solution implementation. Frequent customer interaction is a core part of the role, therefore excellent written and verbal communication skills are essential. Flexibility is required to meet customer business needs, including participation in out-of-hours support when required.
Key Responsibilities and Duties:
Oracle Database Managed Services
Work closely with customer systems, remotely performing routine maintenance and support tasks.
Install, configure and administer Oracle Databases, including the latest 26ai features and options.
Perform database and operating system patching and upgrades.
Implement and manage backup and disaster recovery solutions using RMAN and Data Guard.
Support and administer RAC, Multitenant, OEM, GoldenGate and WebLogic Server.
Carry out data migrations and replication projects, including Oracle GoldenGate.
Conduct Database health checks and performance tuning.
Monitor and manage database environments using Oracle Enterprise Manager (OEM).
Ensure adherence to security best practices, including access control and privilege management.
Follow Oracle Maximum Availability Architecture (MAA) best practices.
Liaise with Oracle Support through My Oracle Support to resolve or escalate issues.
Infrastructure & Oracle Cloud Infrastructure (OCI)
Support, implement and manage Oracle Cloud Infrastructure (OCI) solutions.
Deploy and manage IaaS and DBaaS across Bare Metal, Virtualised and PDB architectures.
Support Oracle Engineered Systems, including Exadata (on-premise and cloud), Oracle Database Appliance (ODA), and Recovery Appliance.
Manage Oracle Linux, Oracle KVM, and Oracle Linux Virtualization Manager (OLVM).
Perform operating system and hypervisor installation, patching and upgrades across Linux and Windows environments.
Provide cloud and infrastructure performance monitoring, tuning and capacity planning.
Manage cloud networking, including VLANs, routing, VPNs, load balancers, ingress/egress rules and security lists.
Implement and maintain OCI security standards, including CIS benchmarks and Cloud Guard recipes.
Configure and manage cloud-based alerting, billing and security reporting.
Key Skills and Competencies:
Qualifications
Experience
Expert level of experience working with Oracle Database software, architectures and complimentary technology (RAC, Data Guard, Multitenant, OEM, etc.)
Good level of experience working with Oracle Cloud Infrastructure, or equivalent.
Good level of experience working with Oracle infrastructure such as ODA, Exadata, ZFS etc.
Good level of experience working with generic infrastructure and storage solutions such as HPE, Dell, IBM, Cisco etc.
Key knowledge and skills
Excellent knowledge of:
Oracle Database architecture
Oracle Database installations
Backup/Recovery, Performance Tuning, UNIX/Linux Operating Systems and network infrastructure
Excellent customer service skills.
Excellent communication skills (written and oral).
Excellent report writing skills (such as solution designs and performance assessments).
Personal attributes
Proactive, conscientious, and vigilant.
Delivers to time and target.
Motivated by quality of work and end results.
Multi-tasker, flexible and agile.
