Regional account manager Work, Jobs in Bradford, Wyk (with Salaries)

Customer Services Team Leader
DRiV Incorporated —Bradford
- £37,000 - £48,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
1d
Senior Regional Field Team Manager
CPM UK —Leeds
- £55,000 a year
- Weekend availability
- Sales
- Analysis skills
- Team management
- Paid training
- Employee discount
Quick apply
Regional Credit Manager
Univar Europe Ltd. —Bradford
- Full-time
- Team management
- Organisational skills
- IT
Account Manager I, Eats SMB (Sales Plan)
Uber —Leeds
- Full-time
- Microsoft Excel
- Sales
- Salesforce
Account Manager
Jensten Group —Leeds
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Regional General Manager (North)
GXO Logistics —Middleton
- Up to £95,000 a year
- Full-time
- Management
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
5d
Customer Services Team Leader
DRiV —Bradford
- Customer service
- English
- Microsoft Office
1d
Trainee Installation Manager
Home Decor GB Ltd —Leeds
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Account Manager
Radisson Hotel Group —Leeds
- Full-time
- Hybrid work
- Hotel
- Employee assistance programme
Quick apply
14d
Territory Manager (Yorkshire)
Cordis —Leeds
- Full-time
- Remote
- Sales
- Microsoft Office
- Presentation skills
Senior Account Manager
Mitie —Leeds
- Full-time
- Sales
- Travel
4d
Account Director
Auto Union Finance Ltd —Leeds
- From £70,000 a year
- Full-time
- Sales
- Financial services
- Negotiation
- Work from home
- Sick pay
Quick apply
Regional Sales Manager
Kerry —Barnsley
- Full-time
- CRM software
- Sales
- Salesforce
Key Account Manager
Mitie —Leeds
- Full-time
- Customer service
- Leadership
Regional Sales Manager
Locinox —Leeds
- Full-time
- Remote
- Sales
Quick apply
Industry Manager
Leeds Teaching Hospitals NHS Trust —Leeds
- £49,387 - £56,515 a year
- Full-time
- Travel
- Contracts
- Leadership
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Leeds
- Weekend availability
- Oracle
- Salesforce
- English
Discharge Co-Ordinator
Calderdale and Huddersfield NHS Foundation Trust —Huddersfield
- £27,485 - £30,162 a year
- Weekend availability
- Hospital
- Negotiation
3d
Territory Sales Manager
Regional Sales Manager - Yorkshire and Northeast —Leeds
- Full-time
- Customer service
- Communication skills
Quick apply
Construction Site Inspector - FTC 24 months
Bauer Media Outdoor —Leeds
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Driving
- Construction
- Annual leave
- Employee discount
Quick apply

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Customer Services Team Leader

DRiV Incorporated -
Bradford

Quick apply

Job details

Full-time
£37,000 - £48,000 a year
1 day ago

Qualifications

Customer service
SAP
GCSE
English
Microsoft Office
Communication skills
A Level

Full job description

Role Purpose & Overview:

To own the operational and day-to-day management of the Bradford Customer Service department, while providing key support to the Senior CSM on all relevant departmental projects within the assigned regions. Act as the primary escalation point for all local customer-related issues, working closely and collaboratively with Sales Managers and regional business functions to ensure operational efficiency and business continuity. Lead, coach, and support the professional development of all direct reports, driving efficiency, productivity, and engagement to enable the effective achievement of departmental goals and KPIs.

RESPONSIBILITIES:

Actively participate and collaborate in all regional CS projects, providing key operational support to the Senior CSM
Take full responsibility for the day-to-day running of the Bradford CS team (covering UK, Nordics, BNL and all EU E-business portfolios); providing guidance, leadership, and support in the management of key customer accounts and end-to-end OTC (order to cash) process:

Build strong professional relationships across all internal and external networks (including local and regional CS teams, customers, and all relevant business functions)
Provide key operational support to Senior CS manager to ensure successful & timely delivery of local and regional CS projects
Deliver first class customer support and assistance, ensuring first class service, acting as a role model for direct reports
Close liaison with transporters and external stakeholders, including close follow up on any issues affecting customer delivery and OTIF (on time in full)
Support in the set up/processing of new customer accounts (or implement changes to existing accounts) and business approval forms
Support in the updating and maintenance of customer master data records
Closely monitor sales, order processing and end-to-end OTS (order to shipment) process across areas of responsibility
Promote & support in the adoption of electronic ordering (Teccom, EDI), automation and standardization across CS processes and procedures
Drive efficiency and productivity: maximising sales output, reducing past due with stock on hand & increasing velocity in the order to shipment process
Proactive resolution of customer complaints through liaison with appropriate depts. and follow up (following appropriate escalation process)
Follow-up proactively with material and delivery issues, ensuring high level of customer focus
Interface with credit and finance department (and all other departments) in a timely manner to address & resolve potential delivery blocks
Initial point of contact for local and regional escalations and complaints

JOB REQUIREMENTS:

Previous Team Leader or senior role experience (or minimum 5 years in a fast-paced customer-facing role) (essential)
Proven track record of managing a busy complex workload (essential)
Willingness to undertake European travel when required (essential)
SAP knowledge and experience (essential)
Genuine passion for customer service and customer-centric attitude (essential)
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential)
High level of written and spoken English (essential)
Good working knowledge of MS Office (essential)
Excellent communication skills (essential)
People skills (essential)
The ability to work under pressure & liaise confidently across all levels within the business (essential)
Professionalism, tact, and diplomacy (essential)
Minimum/Essential: A level or equivalent (GCSE English and Math’s A-C grade essential)
Automotive industry experience in an international role (advantageous)

Job Types: Full-time, Permanent

Pay: £37,000.00-£48,000.00 per year

Work Location: Hybrid remote in Bradford BD7 1NQ

Quick apply

Refine Your Search

regional account manager jobs in bradford, wyk

Customer Services Team Leader

Senior Regional Field Team Manager

Regional Credit Manager

Account Manager I, Eats SMB (Sales Plan)

Account Manager

Regional General Manager (North)

Customer Services Team Leader

Trainee Installation Manager

Account Manager

Territory Manager (Yorkshire)

Senior Account Manager

Account Director

Regional Sales Manager

Key Account Manager

Regional Sales Manager

Industry Manager

Delivery Partner Manager, UK/IE Delivery Partner Managers

Discharge Co-Ordinator

Territory Sales Manager

Construction Site Inspector - FTC 24 months

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