solutions engineer Work, Jobs in bradwell, bkm (with Salaries)

Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
4d
Project Solutions Engineer
Advania —Milton Keynes
- £35,000 - £40,000 a year
- Hybrid work
- Azure
- Windows
- Microsoft Office
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Pre-Sales Solutions Engineer
Advania —Milton Keynes
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Windows
- Travel
Technical Administrator
Gateley —Milton Keynes
- Microsoft Excel
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Crankcase Oil Mist Detection Specialist
Kidde Global Solutions —Milton Keynes
- Full-time
- Sales
- Presentation skills
- Travel
Commissioning Engineer
Anglian Water Services Ltd —Milton Keynes
- £44,000 - £51,000 a year
- Full-time
- Engineering
- Maintenance
- Electrical Engineering
- Annual leave
9d
Quality Engineer III - (2 available roles)
RLDatix —Milton Keynes
- Employee assistance programme
Reliability Maintenance Engineering Technician, STN8 RME
Amazon UK Services Ltd. —Milton Keynes
- Full-time
- Maintenance
- Mechanical knowledge
2d
Service Administrator
Bizerba —Milton Keynes
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
Quick apply
8d
Build Process Engineer (PU)
Red Bull Technology Group —Milton Keynes
- Weekend availability
- Microsoft Office
9d
Engineer
Ocado Group —Bicester
- 12 hour shift
- Computer literacy
- Engineering
- Annual leave
- Employee assistance programme
Test Technician (PU)
Red Bull Technology Group —Milton Keynes
- Full-time
- Microsoft Office
- IT
10d
Senior Software Engineer (3 available roles)
RLDatix —Milton Keynes
- AWS
- Employee assistance programme
Graduate Design Engineer - Non F1
Mercedes AMG PETRONAS —Brackley
- Engineering
- Mechanical knowledge
11d
(DtP) Pavement Engineer
National Highways —Bedford
- £39,340 - £44,970 a year
- Construction
5d
Engineer
National Highways —Bedford
- £39,340 - £44,970 a year
- Full-time
- Construction
13d
Office Administrator
Plumbing & Gas Solutions Ltd —Milton Keynes
- £24,000 - £28,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
4d
Manufacturing Engineer
Siemens Healthineers —Bicester
- Full-time
- Engineering
- Communication skills
9d
Aero Software Engineer
Cadillac Formula 1® Team —Silverstone
- Engineering
- SQL
- APIs
- Annual leave
Quick apply

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Service Desk Engineer

Advania -
Milton Keynes

Apply Now

Job details

£26,000 - £28,000 a year
4 days ago

Qualifications

Microsoft Powerpoint
Azure
Microsoft Outlook
Microsoft Office
Contracts
Communication skills

Full job description

Service Desk Engineer
Position Overview
The Service Desk Engineer will provide technical software, hardware, and network problem resolution to clients. This role involves performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. The engineer will also provide technical solutions in a user-friendly, professional manner, facilitate one-to-one end-user training as required, and ensure site technical documentation is maintained.

Salary & Benefits

The budgeted salary for this role is between £26,000 - £28,000 a year, depending on experience.

Click here for the list of benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities

Answer inbound calls within an agreed answer time.
Log all customer issues, queries, and requests into the ticket management system.
Provide Level Technical Support, diagnosing customer issues and providing a high level of first-time fix.
Manage and work to internal and customer SLA’s, escalating any concerns.
Create and maintain customer-specific infrastructure documentation.
Ensure end-to-end ownership of problem resolution.
Manage client expectations through clear communications.
Take responsibility for own continual professional development, ensuring up-to-date industry and technical knowledge.
Undertake all other reasonable requests.

Qualifications & Experience

Prior professional experience as a Service Desk Engineer supporting SMEs.
Experience of working in a customer-facing role.
Familiarity with working to SLA’s to meet both customer and contract requirements.
Experience in Office 365 and Office Applications (Outlook, Excel, Word, PowerPoint) – basic troubleshooting.
Knowledge of Windows client – basic troubleshooting.
Understanding of Android – Basic troubleshooting.
Ability to support multi-site clients.
Strong communication skills, both verbally and in writing, to both technical and non-technical audiences.
A methodical approach suitable for resolving client requirements.
Capacity to manage changing workload and priorities, working both within a team and independently.
Skills in installation, removal, and troubleshooting of third-party software.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

Apply Now

Refine Your Search

solutions engineer jobs in bradwell, bkm

Service Desk Engineer

Project Solutions Engineer

1st line Support Engineer

Pre-Sales Solutions Engineer

Technical Administrator

Crankcase Oil Mist Detection Specialist

Commissioning Engineer

Quality Engineer III - (2 available roles)

Reliability Maintenance Engineering Technician, STN8 RME

Service Administrator

Build Process Engineer (PU)

Engineer

Test Technician (PU)

Senior Software Engineer (3 available roles)

Graduate Design Engineer - Non F1

(DtP) Pavement Engineer

Engineer

Office Administrator

Manufacturing Engineer

Aero Software Engineer

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