Liaison Work, Jobs in Bradwell, Ess (with Salaries)

Freedom to Speak Up Guardian
The Guardian Service Ltd —Colchester
- £42,000 a year
- Weekend availability
- Microsoft Word
- Management
- Microsoft Office
- Health & wellbeing programme
- Work from home
Quick apply
2d
Finds Liaison Assistant
Colchester City Council —Colchester
- £25,948 a year
- Call to connect
10d
RP Prosecution Support Officer (South LPA)
Essex Police and Kent Police —Basildon
- From £27,204 a year
- Full-time
- Computer literacy
- Computer skills
11d
PALS Officer
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £28,392 - £31,157 a year
- Part-time
- Databases
- Communication skills
3d
Senior Administrative Officer - Part Time - North Essex
HM Prison & Probation Service —Chelmsford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Management
- Databases
- Presentation skills
- Annual leave
- Employee discount
2d
Legacy and In-Memory Manager
Essex & Herts Air Ambulance —Marks Tey
- £40,000 - £45,000 a year
- Full-time
- Organisational skills
- Annual leave
- Employee assistance programme
Property Inspections Team Coordinator
Beresfords Group —Chelmsford
- £25,000 - £28,000 a year
- No weekends
- Hybrid work
- CRM software
- Computer literacy
- Microsoft Office
- Referral programme
Office administrator - full time
Peak Security Systems Ltd —Rayleigh
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Inventory control
- Administrative experience
Quick apply
2d
Operations Manager
Elior UK —Chelmsford
- £55,000 a year
- Full-time
- Customer service
- Recruiting
- Contracts
Quick apply
Service Manager
Essex Partnership University NHS Foundation Trust —Colchester
- £66,582 - £77,368 a year
- Full-time
- Communication skills
- Relocation assistance
- Employee discount
Estates Surveyor
Braintree District Council —Braintree
- £50,562 - £54,834 a year
- Part-time
- Hybrid work
- Databases
- IT
- Employee discount
Housing Assistant
Pinnacle Group —Colchester
- £26,227.50 a year
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Mental Health Hospital Link Worker
Mid and North East Essex Mind —Colchester
- £25,447.50 a year
- Weekend availability
- Hospital
- IT
- Communication skills
- Sick pay
11d
Senior Learning and Development Coordinator
Consensus —Colchester
- £30,000 a year
- Full-time
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Finance and Administration General Manager
Clacton on sea Golf Club —Clacton-on-Sea
- £45,000 - £55,000 a year
- Full-time
- Bar
- Databases
- Team management
Quick apply
5d
Assistant Buyer
EFO- Furniture Outlet —Basildon
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Quality control
- Travel
- Employee discount
Quick apply
Senior Administration Officer - Harlow - North Essex - East of England
HM Prison & Probation Service —Harlow
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Management
- Databases
- Presentation skills
- Annual leave
- Employee discount
2d
Executive Liaison Support Supervisor
Civic Recruitment Limited —Basildon
- £29.50 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Linen Porter
Synergy LMS —Bury St. Edmunds
- £12.96 an hour
- Part-time
- Computer literacy
- Cleaning
- Computer skills
- Health & wellbeing programme
- Referral programme
Quick apply
12d
Student Democracy and Events Coordinator
ARU Students' Union —Writtle
- £26,864.60 a year
- Full-time
- Recruiting
- Communication skills
- Time management
10d

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Freedom to Speak Up Guardian

The Guardian Service Ltd
Colchester

Quick apply

Job details

Permanent
£42,000 a year
2 days ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Company events
Private medical insurance
Life insurance
Referral programme
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Report writing
Meeting coordination
Management
Inbound customer enquiry call handling
Report generation
Senior management experience
Stakeholder liaison
UK GDPR
Microsoft Office Suite
Microsoft Office
General Data Protection Regulation (GDPR)
Appointment booking and call handling
Organisational skills
Communication skills

Full job description

Job purpose

Provide independent, confidential liaison for all staff
Support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern to senior leaders promptly in accordance with agreed timescales following consent from employee
Surface issues for the organisation which might otherwise be unknown
Promote an environment of “Freedom To Speak Up” (FTSU)
Provide support for staff who feel unable to raise issues internally or without support
Present Board report to the Board bi-annually

Key internal organisational relationships

CEO, Director of Operations and Client Services, Director of Strategy and Business Development, Head of Communication, Marketing and Strategic Engagement, Operations Managers, Guardians, Business Partner - Data Analytics and Dialog, Business Partner - Finance, Business Partner – Project Management

Key external relationships

Senior Leadership Team, Non-Executive Director and Board, Contacting Employees, Key Client Contacts

Main duties

Promptly respond to initial telephone or email, contacts providing an empathic and non-judgemental approach
Arrange a face to face meeting as soon as possible to complete conversations with contacting employees at mutually convenient times and venues (on site or off site).
Maximise the use of telephone, Teams etc. to facilitate speedy resolution
Escalate issues of patient safety and care in line with the agreed timescales for an NHS Trust client
Escalate (anonymously when necessary) and remain in contact with the contacting employee and those in the escalation path to ensure a satisfactory resolution is agreed
When required facilitate a meeting between a contacting employee and a colleague, escalating formally their concern (with their permission) in line with the agreed escalation path
Present the Guardian service to staff groups as required and on a regular basis
Agree a level of visibility with the NHS Trust and deliver accordingly
Schedule site visits for promotion of the Guardian service
Participate in Client initiatives to improve the ‘speaking up culture’
Write and keep accurate records and contribute to the evaluation of the effectiveness of the service as required, ensuring that reports are completed and recorded in a timely and accurate way
Send out user satisfaction survey to contacting employees
Ensure that information and data are handled appropriately, and personal and confidential data are protected in line with GDPR requirements
Work in accordance with the Guardian Service policies and procedures

Experience

Essential

Proven management and organisational skills at a mid-management or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and
working on own initiative with minimal supervision

Required skills

Essential

Able to listen without interruption
Excellent verbal and written communication skills to liaise with a wide range of people
Ability to work flexibly to meet the needs of the
Business including occasional evening and weekend work where agreed with the employee/employer in advance
Self- motivated, confident to work on own initiative and in working alone
Able to build a rapport which demonstrates compassion and understanding
Be able to set boundaries, be concise, present information and be able to write reports using Microsoft Office tools.

Personal disposition

Be approachable, trusted and non-judgmental
High emotional intelligence
Enthusiastic and highly motivated
Empathic disposition
Completer/finisher attitude

Particular requirements for role

This role can involve meeting with and speaking to people who are very emotional, very upset or traumatised by current or previous events or who may be at a point of crisis

Job Type: Permanent

Pay: £42,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Do you have mid to senior management experience?
Are you able to commute within an hour across Essex and Suffolk?

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

Refine Your Search

liaison jobs in bradwell, ess

Freedom to Speak Up Guardian

Finds Liaison Assistant

RP Prosecution Support Officer (South LPA)

PALS Officer

Senior Administrative Officer - Part Time - North Essex

Legacy and In-Memory Manager

Property Inspections Team Coordinator

Office administrator - full time

Operations Manager

Service Manager

Estates Surveyor

Housing Assistant

Mental Health Hospital Link Worker

Senior Learning and Development Coordinator

Finance and Administration General Manager

Assistant Buyer

Senior Administration Officer - Harlow - North Essex - East of England

Executive Liaison Support Supervisor

Linen Porter

Student Democracy and Events Coordinator

I want to receive the latest job alerts for liaison in bradwell, ess

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