Customer service manager Work, Jobs in Braintree, Ess (with Salaries)

Assistant Manager
Wickes —Braintree
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Customer Service Manager
International Workplace Group plc —Brentwood
- Up to £40,000 a year
- Full-time
- Customer service
- In-person
- Restaurant
Account Manager
Safetykleen —Witham
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
General Manager
Coggeshall Community Sports Association —Coggeshall
- £37,849 a year
- Part-time
- Hybrid work
- Hospitality
- Team management
- In-person
Quick apply
2d
Hackett - Assistant Store Manager- Braintree
Hackett London (Retail) —Braintree
- Sales
- Customer service
- English
- Employee discount
Quick apply
9d
Customer Service Manager
World Duty Free Group —Stansted
- Weekend availability
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Operations Manager
First Bus —Chelmsford
- £55,000 a year
- Full-time
- Management
- Customer service
- Mentoring
- Employee assistance programme
- Employee discount
8d
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Marketing Manager
Saxton 4x4 —Chelmsford
- Up to £52,000 a year
- Full-time
- Social media management
- Driving
- In-person
Quick apply
Assistant Store Manager
TNF —Braintree
- Weekend availability
- Sales
- English
- Microsoft Office
- Employee discount
Quick apply
7d
General Manager
Jobs In. Fitness —Billericay
- £45,000 - £50,000 a year
- Full-time
- Sales
- IT
- Leadership
Quick apply
6d
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Duty Manager
Premier Inn —Braintree
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
3d
Deputy Manager
Castore —Braintree
- Sales
- IT
- Leadership
Quick apply
Complaints Experience & Journey Lead
National Westminster Bank PLC —Southend-on-Sea
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Financial services
- Annual leave
3d
Team Manager (Colchester Essex office location)
Spicerhaart —Colchester
- £28,000 - £35,000 a year
- Overtime
- Management
- Sales
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
General Manager
The Green Man Lindsell —Great Dunmow
- £28,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Assistant Manager - Customer Service
RGB —Basildon
- From £30,000 a year
- Full-time
- Management
- Supervising experience
- Team management
- Free parking
Quick apply
19h
Centre Manager
Halfords —Bishop's Stortford
- £40,000 - £58,078 a year
- Full-time
- Sales
- Team management
- IT
- Annual leave
- Employee discount
13d
General Leisure Manager
Curve Water Sports & Clip n Climb —Colchester
- From £35,000 a year
- Full-time
- Hospitality
- Management
- Travel
Quick apply

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Assistant Manager

Wickes -
Braintree

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount

Qualifications

Driving Licence
Leadership
Communication skills

Full job description

Our Store Assistant Managers are at the heart of our stores. This is a fast-paced, hands-on role where no two days are the same. You’ll lead from the front, support your team, and keep everything running smoothly. All while delivering a brilliant experience for our customers.

If you’re looking for a role where you can grow, take ownership and progress your career this could be the opportunity for you.

With plans to expand from 230 to 300 stores by 2030, we’re investing in our future, creating more opportunities for our colleagues to progress.

The role

As a Store Assistant Manager, you’re the go-to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery, or solving a customer issue. It’s a role that keeps you moving, thinking and leading all day.

You’ll play a key part across all areas of the store, including:

Supporting the Store Managers
Leading the store in the Store Manager’s absence
Delivering results through sales and exceptional service
Inspiring and supporting colleagues to deliver great customer service
Ensuring the store safety, compliance and operational excellence for everyone
Managing day-to-day operations

At Wickes, we operate across four key areas of the store:

Helping customers find what they need (self-serve)
Supporting larger home projects from design to installation (showroom)
Delivering great service through our sales teams (assisted selling)
Making sure orders are fulfilled smoothly (order fulfilment)

It’s a varied, hands-on role where you’ll build real leadership experience and learn every part of our business.

About you

You’ll thrive in this role if you enjoy variety and a fast-paced environment. This is a role for someone who’s comfortable taking ownership. We’re looking for someone who:
Has experience in a customer-facing environment
Can lead and motivate a team, even during busy or challenging days
Is organised, adaptable and solutions-focused
Brings strong communication and people skills
Takes pride in delivering a great customer experience

Experience in retail, trade, or a similar environment is essential. But it’s only as important as your behaviour and mindset.

What you’ll bring

A hands-on approach and willingness to get stuck in across all areas of the store
Problem-solving skills and resilience in a fast-moving environment
The ability to balance customer needs, team support and operational priorities
Confidence using systems and technology in day-to-day tasks
A full UK driving licence and flexibility to support nearby stores when needed

What we offer

We’ll support you to grow and develop your leadership skills, with real opportunities to progress.
Up to 7.5% annual bonus + up to £300 per month gainshare bonus
6% pension contribution matched
Up to 35 days’ holiday including bank holidays
20% colleague discount
Save-as-you-earn scheme
Life assurance
Access to Digital GP and wellbeing support
Discounts and cashback across a wide range of retailers

And you’ll be part of a supportive, down-to-earth culture where people genuinely look out for each other.

A few things to know

This is a hands-on role.
You may occasionally support nearby stores, so some flexibility and travel is needed.
Flexible working can be discussed as part of your application.

What to do next

If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we'd love to hear from you.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.

Apply now!

Apply Now

Refine Your Search

customer service manager jobs in braintree, ess

Assistant Manager

Customer Service Manager

Account Manager

General Manager

Hackett - Assistant Store Manager- Braintree

Customer Service Manager

Operations Manager

General Manager

Marketing Manager

Assistant Store Manager

General Manager

Call Centre Team Leader

Duty Manager

Deputy Manager

Complaints Experience & Journey Lead

Team Manager (Colchester Essex office location)

General Manager

Assistant Manager - Customer Service

Centre Manager

General Leisure Manager

I want to receive the latest job alerts for customer service manager in braintree, ess

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