Job Overview
We are seeking a motivated Trainee Claims Handler to join our dynamic team. This entry-level role offers an excellent opportunity to develop a career within the insurance claims sector. The successful candidate will gain valuable experience in handling claims, supporting the claims process, and providing exceptional customer service. This paid position is ideal for individuals looking to start their professional journey in a fast-paced and supportive environment.
Duties
- Assist with the processing of insurance claims from initial report through to resolution
- Support senior claims handler with administrative tasks and documentation management
- Organise and maintain accurate records of claim files and correspondence
- Communicate effectively with clients, insurers, and third-party providers via phone and email
- Contribute to the investigation of claims by gathering relevant information and documentation
- Ensure compliance with company policies and procedures throughout the claims process
- Participate in training programmes to develop knowledge of claims handling procedures and industry regulations
Skills
- Previous clerical experience is desirable but not essential; a keen willingness to learn is important
- Strong organisational skills with the ability to prioritise tasks efficiently
- Excellent communication skills, both written and verbal
- Attention to detail and accuracy in handling documentation
- Ability to work effectively as part of a team in a busy environment
- Proactive attitude with a desire to develop professional skills within the insurance industry
This role provides a solid foundation for those interested in building a career in claims management, offering comprehensive training and ongoing support. The ideal candidate will be organised, eager to learn, and committed to delivering high standards of service.
Pay: £20,000.00-£20,001.00 per year
Work Location: In person
