digital analyst Work, Jobs in brandon, war (with Salaries)

Service Delivery Analyst
Swanton Care and Community —Coventry
- £30,000 - £35,000 a year
- Remote
- Computer Science
- Continuous improvement
- Communication skills
Financial Systems Support Analyst (D365)
The Manufacturing Technology Centre —Coventry
- £30,000 - £40,000 a year
- Overtime
- Communication skills
Quick apply
Business Analyst (111529-0526)
University of Warwick —Coventry
- £47,389 - £56,535 a year
- Analysis skills
- University
- Agile
10d
Innovation Analyst - Digital
National Gas —Warwick
- £44,000 - £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- No degree
- Free parking
- Employee assistance programme
14d
Specialist Customer Care Advisor - Telephony
Barclays —Northampton
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Application Support Analyst
Capita —Coventry
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Oracle
2d
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
BI Analyst Developer
LRQA group —Birmingham
- Azure
- DevOps
- SQL
Test Analyst
NEXT —Leicester
- From £34,214 a year
- Full-time
- Azure
- SQL
- APIs
- Free parking
- Employee discount
2d
eCommerce Data Analyst
NEXT —Leicester
- £42,000 - £52,000 a year
- Full-time
- Sales
- Business
- Free parking
- Employee discount
Insights Analyst (Digital Product)
Gymshark —Solihull
- SQL
- Analysis skills
- Project management
- Employee discount
- Gym membership
Quick apply
7d
Technical Analyst
Capgemini —Birmingham
- Computer networking
Data Analyst
Cromwell Group —Leicester
- Full-time
- Data analysis skills
- SQL
- Power tools
- Annual leave
- Sick pay
2d
SOC Analyst
NTT Data UK —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
3d
Marketing Analyst
Portman Finance Group —Northampton
- Microsoft Excel
- Annual leave
Quick apply
10d
GIS Analyst
Alexander Mann Solutions (AMS) —Birmingham
- SQL
- Project management
- IT
9d
SOC Analyst
NTT Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
2d
Contract Digital Business Analyst
Inspired Thinking Group (ITG) —Birmingham
- Hybrid work
- APIs
- Agile
Quick apply
SOC Analyst Level 2
NTT Ltd —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Junior Product Manager, Digital Innovation, Tax and Legal
Deloitte —Birmingham
- Hybrid work
- Data analysis skills
- Agile

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digital analyst jobs near brandon, war

Service Delivery Analyst

Swanton Care and Community -
Coventry

Apply Now

Job details

Permanent
£30,000 - £35,000 a year

Qualifications

ITIL Certification
Driving Licence
Computer Science
Continuous improvement
ITIL
Communication skills

Full job description

About The Role

Job Title: Service Delivery Analyst

Location: Remote

Reports to: Service Delivery Manager

Department: Digital Services

Role Purpose

The Digital Service Delivery Analyst plays a key role in ensuring the successful delivery, optimisation, and support of digital services across the organisation. This position focuses on monitoring the service management portal, managing incidents and requests, and driving continuous improvement to enhance user experience and operational efficiency.

Driving licence desirable as there may be infrequent requirement to travel

Key Responsibilities

Service Monitoring & Performance

Track and analyse digital service ticket performance against agreed SLAs and KPIs.

Identify trends, issues, and opportunities for improvement.

Incident & Problem Management

Act as a point of contact for digital service issues, ensuring timely resolution.

Collaborate with technical teams to diagnose root causes and implement fixes.

Change & Release Support

Assist in planning and coordinating digital service changes and releases.

Ensure changes are documented and communicated effectively.

User Support & Engagement

Provide guidance and support to end-users on digital tools and platforms.

Gather feedback to inform service enhancements.

Continuous Improvement

Contribute to service improvement plans and digital transformation initiatives.

Maintain documentation, knowledge bases, and process workflows.

Skills & Experience

Understanding of ITIL principles and service management frameworks.

Experience with digital platforms, cloud services, and enterprise applications.

Excellent analytical and problem-solving skills.

Strong communication and stakeholder management abilities.

Familiarity with service monitoring tools and reporting dashboards.

Qualifications

Degree in IT, Computer Science, or related field (or equivalent experience).

ITIL Foundation certification (preferred).

Experience in a service delivery or support role within a digital/IT environment.

Key Attributes

Customer-focused mindset with a passion for improving digital experiences.

Ability to work collaboratively across teams and adapt to changing priorities.

Proactive approach to identifying and resolving issues

Task-driven, with the ability to prioritise effectively and manage multiple service requests in a fast-paced environment.

Working Hours

Full-time, 40 hours a week

The job is based from home, however there may be the infrequent requirement to travel.

Salary

Annual Salary, £30,000 to £35,000 based on experience.

Apply Now

Refine Your Search

digital analyst jobs in brandon, war

Service Delivery Analyst

Financial Systems Support Analyst (D365)

Business Analyst (111529-0526)

Innovation Analyst - Digital

Specialist Customer Care Advisor - Telephony

Application Support Analyst

Intelligence Analyst

BI Analyst Developer

Test Analyst

eCommerce Data Analyst

Insights Analyst (Digital Product)

Technical Analyst

Data Analyst

SOC Analyst

Marketing Analyst

GIS Analyst

SOC Analyst

Contract Digital Business Analyst

SOC Analyst Level 2

Junior Product Manager, Digital Innovation, Tax and Legal

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