Operations directors Work, Jobs in Brandon, War (with Salaries)

Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Head of Operations
FLTD Construction —Redditch
- £55,000 - £75,000 a year
- Full-time
- Management
- Communication skills
Quick apply
Head of Branch Performance
Coventry Building Society —Coventry
- £126,000 a year
- Full-time
- Management
- Sales
- Leadership
4d
Director, Operations
Thermo Fisher Scientific —Birmingham
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
14d
Deputy Account Director
Chartwells —Northampton
- £70,000 a year
- Hospitality
- Project management
- Continuous improvement
- Employee discount
4d
VP of Customer Operations
OneAdvanced —Birmingham
- Full-time
- Sales
- IT
- Communication skills
- Employee assistance programme
- Bereavement leave
4d
Service Director
Trane Technologies —Tamworth
- Full-time
- Maintenance
- Analysis skills
- Driving
Parts, Accessories and Services Growth Director
Jaguar Land Rover —Gaydon
- Leadership
- Communication skills
7d
Head of Consultancy Operations
Navitas Safety —Leicester
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Work from home
Quick apply
4d
Chief Hospitality Uniforms & Guest Services Solutions Officer
Bordados Ochoa Hospitality Apparel Ltd —Birmingham
- £165,420 a year
- Full-time
- Hospitality
- Management
- English
Quick apply
5d
Head - Chief National Office
Homes England —Birmingham
- £59,631 - £69,548 a year
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Annual leave
- Employee assistance programme
13d
Regional Director (KAPD)
ISS Facility Services —Birmingham
- Sales
- Microsoft Office
Quick apply
Deputy Head of Operations
National Crime Agency —Birmingham
- £4,218 a month
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Team management
- Annual leave
8h
Head of Business Performance
Irwin Mitchell —Birmingham
- Management
- Project management
- Leadership
Senior Engineering Operations Manager
Ocado Logistics —Tamworth
- Full-time
- Maintenance
- Continuous improvement
- Employee assistance programme
- Employee discount
Director of Customer Operational Readiness
Dematic Ltd. —Banbury
- Travel
- Contracts
- Warehouse experience
Associate Value Stream Director- Composites
Safran —Banbury
- Full-time
- ERP systems
- Analysis skills
- Continuous improvement
- Annual leave
Head of Operations - Passive Fire
Mitie —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Manager Service Operations UK & Benelux & Scandics (m/w/d)
Kelvion Holding GmbH —Atherstone
- English
- Travel
- Leadership
Quick apply

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Key Account Director

BidvestNoonan -
New Duston

Quick apply

Job details

Permanent | Full-time
Up to £57,312.72 a year

Qualifications

Profit & loss
Bachelor's degree
Contracts
Leadership

Full job description

About The Role

Title: Shopping Centre Key Account Director - Security and Cleaning

Location: National Role (with travel)

Salary: Competitive + car allowance + bonus

Role Purpose

The Shopping Centre Key Account Director – Security & Cleaning is responsible for the strategic leadership, operational excellence, and commercial performance of all security and cleaning services delivered across a national portfolio of shopping centres.

The role ensures safe, secure, welcoming, and compliant environments for customers, retailers, landlords, and asset managers, while driving continuous improvement, contract performance, and value creation.

Strategic Leadership

Define and deliver a national strategy for security and cleaning services aligned with client, landlord, and asset management objectives.
Act as the senior subject-matter expert for retail security, customer safety, and cleaning excellence within shopping centre environments.
Lead nationwide initiatives covering innovation, technology adoption, sustainability, and service transformation.
Represent the organisation at senior level meetings, client forums, and industry bodies.

Operational Excellence

Oversee security (manned guarding, mobile patrols, control rooms, CCTV, incident management) and cleaning operations across multiple shopping centres.
Ensure consistent high service standards, customer experience, and brand alignment across all sites.
Establish and monitor KPIs, SLAs, and performance frameworks, driving accountability at regional and local levels.
Manage critical incidents, high-risk events, and business continuity planning.
Preparation and delivery of monthly and quarterly client review presentations.

Compliance & Risk Management

Ensure full compliance with UK legislation and industry standards, including:
- Health & Safety at Work Act
- BS 7499 (Security Guarding)
- SIA licensing and ACS standards
- COSHH and cleaning compliance
- Equality, Safeguarding, and Data Protection requirements
Lead risk assessments, audits, and governance reviews across the national estate.
Act as the escalation point for serious incidents, reputational risk, and client concerns.

Commercial & Financial Management

Hold full P&L responsibility for the national shopping centre portfolio.
Manage budgets, cost control, margin delivery, and value engineering.
Lead contract negotiations, mobilisations, retentions, and renewals.
Identify growth opportunities, added-value services, and innovation pathways.

Client & Stakeholder Engagement

Develop senior relationships with:
- Shopping centre owners and landlords
- Managing agents and asset managers
- Retail directors and centre management teams
Serve as the primary national escalation point for key clients.
Support bids, tenders, and proposals relating to shopping centre security and cleaning.

People Leadership

Lead, mentor, and develop a high-performing soft services team at each centre.
Drive engagement, diversity, wellbeing, and talent development across large frontline workforces.
Ensure robust succession planning and capability building.
Champion a culture of professionalism, accountability, and customer focus.

Essential Requirements

Proven senior leadership experience in multi-site security and/or cleaning operations, ideally within:
Real estate
Shopping centres
Strong understanding of UK security and cleaning regulations, standards, and best practice.
Demonstrable experience managing large-scale P&L and complex contracts.
Ability to operate credibly at client, and executive level.
Excellent people leadership skills across geographically dispersed teams.
Commercially astute, data-driven, and outcome focused.
Willingness to travel extensively across the UK.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

Refine Your Search

operations directors jobs in brandon, war

Key Account Director

Head of Operations

Head of Branch Performance

Director, Operations

Deputy Account Director

VP of Customer Operations

Service Director

Parts, Accessories and Services Growth Director

Head of Consultancy Operations

Chief Hospitality Uniforms & Guest Services Solutions Officer

Head - Chief National Office

Regional Director (KAPD)

Deputy Head of Operations

Head of Business Performance

Senior Engineering Operations Manager

Director of Customer Operational Readiness

Associate Value Stream Director- Composites

Head of Operations - Passive Fire

Senior Manager Service Operations UK & Benelux & Scandics (m/w/d)

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