Team – Health Key Accounts
Working Pattern – Bournemouth. Full time, 35 hours per week.
We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Exceptionally organised and commercially sharp, able to prioritise fast‑moving opportunities and keep a busy sales pipeline on track.
- A confident, influential communicator who builds trust quickly, handles objections with ease and engages partners at every level.
- Highly driven and results‑focused, bringing energy, resilience and ambition to turn opportunity into conversion.
What this role is all about:
You’ll be the trusted virtual sales partner for Specialist Intermediary firms within our Key Accounts channel, playing a central role in growing our Micro SME new business pipeline and turning high‑quality opportunities into successful outcomes. Using digital channels as your primary way of working, you’ll build strong, meaningful broker relationships through engaging virtual meetings, new business reviews, product training and insightful portfolio performance discussions. Working closely with our Business Development Managers and National Sales Manager, you’ll help strengthen strategic intermediary partnerships, spot new Micro SME opportunities through specialist firms and aggregators and use sales insight and data to drive conversion. You’ll keep everything clearly tracked in Salesforce to ensure strong pipeline visibility and momentum, and when it really counts, you’ll also get out with the field team on accompanied visits to support relationship growth and key opportunities.
Key Actions
- Ensure all activity complies with the FCA Consumer Duty, delivering good outcomes for customer and meeting local, role-specific regulatory requirements.
- Successfully complete and maintain a high standard across all required product accreditations.
- Act with integrity, professionalism, and due skill, care and diligence at all times.
- Ensure customer outcomes consistently align to the Consumer Duty principles, with communications across all channels that are clear, fair and not misleading.
- Complete mandatory internal training relating to the systems, processes, and regulatory requirements relevant to the role, including ongoing Consumer Duty updates.
- Proactively identify and escalate(via your line manager) any risks that may impact customer outcomes, the business, or third parties.
- Report system, process, or service issues promptly to support continuous improvement and positive customer outcomes.
What do you need to thrive?
- Excellent organisation and time management skills, with the ability to multitask and prioritise effectively
- Strong interpersonal and communication skills, with confidence engaging and influencing people at all levels
- A confident, credible and authoritative communicator, comfortable handling objections and persuasive conversations
- Results‑focused mindset, with high personal ambition, resilience and a strong drive to succeed
- Self‑motivated and persistent, able to work on your own initiative as well as collaboratively within a team
- Experience building and managing customer or broker relationships (desirable)
- A proven track record of achieving or exceeding sales targets
- Previous experience working with brokers, IFAs or intermediaries (desirable)
- Familiarity with Salesforce or similar CRM systems (desirable)
- Strong presentation and training skills
- CII IF7 accreditation (desirable)
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you’ve ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try, fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
We’re incredibly proud to be recognised for the culture we've created — recently being named one of Glassdoor’s Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we’re the right fit for you? We can’t wait.
Diversity & Inclusion
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
