Response officer Work, Jobs in Bransgore, Ham (with Salaries)

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset
Dorset and Somerset Air Ambulance —Wimborne
- £27,000 - £28,000 a year
- Part-time
- CRM software
- Customer service
- English
- Health & wellbeing programme
- Sick pay
Quick apply
17h
Operational Support Officer
HM Courts and Tribunals Service —Bournemouth
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
11d
Alarm Response Officer Vacancy – K4
K4 Companies —Bournemouth
- £20 a day
- Part-time
- Driving
- In-person
Quick apply
Leisure Partnership Officer
BCP Council —Bournemouth
- £30,518 a year
- Microsoft Excel
- Microsoft Outlook
- Travel
Youth Justice Officer
Southampton City Council —Southampton
- £37,280 - £40,778 a year
- Full-time
- Employee assistance programme
- Employee discount
6d
Health Protection Practitioner
UK Health Security Agency —Fareham
- £33,422 - £48,117 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
3d
Scientist
UK Health Security Agency —Porton
- £33,422 - £40,731 a year
- Part-time
- Doctoral degree
- Data analysis skills
- Laboratory experience
11d
Communications and Engagement Manager
Girlguiding South West England —Salisbury
- £32,000 - £35,000 a year
- Temporary
- Hybrid work
- Management
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
4d
Contract Manager
Forestry Commission —Lyndhurst
- £40,388 - £43,482 a year
- Full-time
- Microsoft Office
- Presentation skills
- Driving
21h
Senior Service Operations Manager
Office for National Statistics —Fareham
- £41,985 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
5d
Survey Validation Officer
Office for National Statistics —Fareham
- £25,501 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Event Security Officer
N5 Security LTD —Salisbury
- £12.71 - £13.00 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Management
Quick apply
22h
QHSE Manager
CBRE —Newport
- Full-time
- Maintenance
- Communication skills
Assistant Financial Controller
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Totton
- £66,582 - £77,368 a year
- Full-time
7d
Security Officer
Mitie —Southampton
- £13.96 an hour
- Full-time
- Communication skills
- Employee discount
Estates and Governance Officer
Maritime and Coastguard Agency —Southampton
- £30,485 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
5d
Business Support Officer
Maritime and Coastguard Agency —Southampton
- £26,607 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
12d
Project Manager
Maritime and Coastguard Agency —Southampton
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
13d
Machinery Failure Investigation Specialist
Lloyd's Register Group —Southampton
- Full-time
- English
- Project management
Compliance and Facilities Officer
Maritime and Coastguard Agency —Southampton
- £30,485 a year
- Part-time
- Hybrid work
- Maintenance
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
21h

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Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Dorset and Somerset Air Ambulance
Wimborne

Quick apply

Job details

Permanent | Part-time | Full-time
£27,000 - £28,000 a year
17 hours ago

Benefits

Health & wellbeing programme
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
GCSE
English
Microsoft Office
Administrative experience
Fundraising
Organisational skills
IT
Communication skills
Time management
Office experience

Full job description

Supporter and Donations Officer – Air Ambulance Charity Reports to: Lottery and Regular Giving Manager

Location: Dorset (Wimborne)

Hours: Full-time/Part-time (min 22.5 hours per week) to 37.5 hours per week

Salary: circa £28,000 (FTE)

About the Charity

Dorset and Somerset Air Ambulance provides relief from sickness and injury for the people of Dorset and Somerset, by the provision of an air ambulance service, with an air and road delivered critical care capability, providing critical care where it is needed most.

Role Purpose

The Supporter and Donations Officer plays a vital role in maintaining and enhancing relationships with supporters and lottery participants of the Air Ambulance Charity. The role ensures excellent donor care, efficient donation processing and supports the growth of the charity’s lottery and regular giving programs. This is a key position in delivering an excellent supporter experience that encourages long-term engagement and sustainable income for our life-saving service.

Key Responsibilities:Supporter care & Communications

· Serve as a primary point of contact for supporters, providing outstanding customer service via phone, email, and post.

· Respond to enquiries related to donations, lottery participation, and general fundraising queries promptly and professionally.

Donation & Lottery Administration

· Accurately process member data, direct debit, standing orders and lottery entries.

· Maintain and update supporter data on the charity's database, ensuring compliance with data protection legislation (GDPR).

· Support the weekly draw process for the charity lottery, including data preparation, winner notifications, and prize dispatch.

Data Management & Reporting

· Ensure supporter records are accurate and up to date, enabling effective communications and campaign tracking.

Campaign & Fundraising Support

· Assist with the delivery of lottery and fundraising campaigns, appeals, and stewardship initiatives.

· Support events and donor engagement activities where appropriate (in-person or virtual).

Person Specification:Essential:

· Excellent interpersonal and communication skills both written and verbal.

· Strong administrative and organisational skills with great attention to detail.

· Customer service experience, ideally in a charity or fundraising environment.

· Comfortable working with databases or CRM systems.

· Ability to handle sensitive information with discretion and integrity.

· Proactive, positive attitude, and a genuine interest in charitable work.

· Comfortable working in a small office environment.

Desirable:

· Experience working in a lottery, supporter engagement or income-processing role (ideally involving direct debit processing).

· Understanding of data protection regulations (e.g., GDPR) and charity fundraising regulations.

· Passion for the work of air ambulance or emergency response charities.

Experience:

· Previous experience of working in administrative role in a fast-paced office environment.

· Minimum of 2 years’ experience of working in a people focussed engagement role

· Experience in customer service and handling queries.

Education:

· English and Maths GCSE’s Grade 5/C or above, or equivalent

Working Conditions:

· Office-based role.

· Occasional travel to charity fundraising events or meetings.

· Full-Time or Part-Time Options.

We offer flexibility in this role, with options for full-time or part-time employment.

Full-Time: (37.5 hours per week, Monday to Friday)

Part-Time: (Minimum 22.5 hours per week, with flexible options available)

Please indicate your preference for full-time or part-time work in your application. We are open to discussing how this role can be tailored to meet your availability while ensuring the effective achievement of our organisational goals.

Why Join Us?

Working for our Air Ambulance Charity means being part of a dedicated and compassionate team committed to saving lives every day. Your role will directly support the ongoing funding and growth of this vital service. We offer a supportive work environment, opportunities for personal development, and the chance to make a real difference in your community.

Job Types: Full-time, Part-time, Permanent

Pay: £27,000.00-£28,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Sick pay

Education:

GCSE or equivalent (required)

Experience:

Office: 2 years (required)
Customer service: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

response officer jobs in bransgore, ham

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Operational Support Officer

Alarm Response Officer Vacancy – K4

Leisure Partnership Officer

Youth Justice Officer

Health Protection Practitioner

Scientist

Communications and Engagement Manager

Contract Manager

Senior Service Operations Manager

Survey Validation Officer

Event Security Officer

QHSE Manager

Assistant Financial Controller

Security Officer

Estates and Governance Officer

Business Support Officer

Project Manager

Machinery Failure Investigation Specialist

Compliance and Facilities Officer

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