Claims fraud team lead Work, Jobs in Brasted, Ken (with Salaries)

Claims Fraud Team Lead
marshmallow —London
- Full-time
- Hybrid work
- Team management
- Recruiting
- Leadership
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- Recruiting
- In-person
- AI
- Annual leave
Quick apply
Personal Injury Handler (12 Month FTC)
1st Central —Haywards Heath
- £33,000 - £37,000 a year
- Full-time
- Computer literacy
- Writing skills
- Continuous improvement
Head of Credit Hire
The Granite Group —Sevenoaks
- £63,774 - £79,228 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Flexible schedule
Quick apply
Claims Manager - Delegated Authority
Munich Re —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- School
- Annual leave
E+ Fraud Manager
British Council —London
- £32,381 a year
- Analytics
Consumer Claims Manager
Aventum Group —London
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Head EMEA Refund Fraud, Integrity - Fixed Term Contract
Deliveroo —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
- Annual leave
3d
Fraud Prevention and Risk Analyst - Ecommerce IT
UNIQLO —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Employee discount
Deployment Lead
Taktile —London
- Full-time
- Analysis skills
- Travel
- APIs
SAP S/4 Migration Data Lead
LTM —London
- Hybrid work
- Analysis skills
- Agile
- Internship
Quick apply
SIU Claims Manager
Tokio Marine HCC —London
- Full-time
- Analysis skills
- Presentation skills
- Analytics
10d
Director of East West Rail
Department for Transport —London
- £105,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
1d
Accredited Financial Investigator - IFED
City of London Police —London
- £42,220 a year
- Hybrid work
- Travel
- Annual leave
- Flexible schedule
3d
Senior Product Designer - Claims
marshmallow —London
- Full-time
- Hybrid work
- Continuous improvement
- AI
E+ Compliance Manager
British Council —London
- £30,839 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
- No degree
Engagement Lead - Utilities & Home Service
Cognizant —London
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Product management
7d
Trust and Safety Associate
Artsy and Artnet —London
- £58,000 - £70,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
Knowledge & Data Platform Lead
Capgemini —London
- Hybrid work
- AI
2d
Senior Specialist - Package Implementation
LTM —London
- Full-time
- Writing skills
- Internship
- Banking
Quick apply

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Claims Fraud Team Lead

marshmallow -
London

Apply Now

Job details

Full-time

Benefits

Private medical insurance

Qualifications

Financial Conduct Authority guidelines
Stakeholder collaboration
Process improvement
Performance management
Quality assurance
Team management
Recruiting
Fraud prevention and detection
Leadership
Internal quality assurance

Full job description

We’re on a mission to make migration easy.

We started building Marshmallow in 2017. Since then, we’ve grown from 3 to 700+ people, gained unicorn status, raised ~£140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans.

But we’re only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we’ll grow exponentially, not only by scaling our existing products, but also by building new ones.

To achieve our goals we need incredibly ambitious, commercially driven people who never settle for ‘good enough’. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest.

We’ve created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you.

About the team

We defend Marshmallow against fraudulent activity and help protect the company! Fraudulent claims can result in us losing money, which can drive up the premium prices for all of the other customers. We’re here to stop that, making sure Marshmallow remains affordable and accessible for everyone.

What you'll be doing

Leading, coaching and managing the performance of a team of Claims Fraud Investigators and Intel Analysts, supporting their progression.
Acting as the final escalation point for the most complex, high-value and organised fraud investigations.
Owning the Claims Fraud KPIs, setting and evolving the team’s investigation strategy.
Running quality assurance across the team, using outcomes to drive consistency and improve decision-making.
Owning recruitment, onboarding and development planning for the team.
Representing Claims Fraud as a subject matter expert across the business, building strong relationships with wider teams.
Ensuring the team’s compliance with FCA requirements, Consumer Duty, vulnerable customer handling and GDPR obligations.
Partnering with other teams to increase the detection of potentially fraudulent claims, ensuring the right signals and alerts are being generated and acted on.
Working with Product Owners to drive process and technology improvements that reduce investigation cycle time and improve the customer experience.

We offer a flexible hybrid work model, with the team coming together at our London office once every two weeks.

Your expertise

Experience leading a team, including driving and managing performance.
Motor Claims Fraud experience.
Experience using data, insight and evidence to make confident decisions and set priorities.
Nice to have: experience in Fraud Intelligence.

Who you are

You build capability in others through clear, actionable feedback and lean into difficult conversations.
You look ahead to future risks, opportunities and ways of improving team effectiveness, using data and insight to set priorities and solve problems without needing close guidance.
You propose and drive bold, practical process and strategy changes, trying new ways to solve problems and continually raising standards.
You role model low-ego leadership — giving credit, being open about what you don’t know and grounding choices in insight and context rather than personal bias.
You create momentum with a high sense of urgency, moving work forward quickly in a way that is clear, collaborative and constructive for others.

Perks & benefits

Bonus scheme designed to reward high performance
Private medical insurance with Vitality, mental health support with Oliva
Personal learning budget and 2 dedicated L&D days a year
Monthly flexible benefits budget to spend as you choose
25 days holiday plus bank holidays
4 weeks Work From Anywhere per year

Our process

Initial call with our Talent Acquisition Partner - 30 minutes
Technical interview with two Senior Managers from our Claims Department, with a technical task included - 60 minutes
Culture interview with our Head of Claims and Third Party Operations - 60 minutes

We review every application and will always let you know the outcome, though we're unable to provide individual feedback at application stage.

#LI-PT1

Diversity of thought

We know the best ideas come from having different perspectives in the room - and we're committed to hiring fairly, regardless of background, identity or experience. If you see yourself in this role, we'd encourage you to apply.

Apply Now

Refine Your Search

claims fraud team lead jobs in brasted, ken

Claims Fraud Team Lead

Head of Claims

Personal Injury Handler (12 Month FTC)

Head of Credit Hire

Claims Manager - Delegated Authority

E+ Fraud Manager

Consumer Claims Manager

Head EMEA Refund Fraud, Integrity - Fixed Term Contract

Fraud Prevention and Risk Analyst - Ecommerce IT

Deployment Lead

SAP S/4 Migration Data Lead

SIU Claims Manager

Director of East West Rail

Accredited Financial Investigator - IFED

Senior Product Designer - Claims

E+ Compliance Manager

Engagement Lead - Utilities & Home Service

Trust and Safety Associate

Knowledge & Data Platform Lead

Senior Specialist - Package Implementation

I want to receive the latest job alerts for claims fraud team lead in brasted, ken

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