Support escalation engineer Work, Jobs in Bray, Brk (with Salaries)

Data Centre Support Engineer
ONNEC Group —Slough
- £34,000 - £42,000 a year
- Weekend availability
- Maintenance
- Banking
Quick apply
10h
IT Support Engineer
Platned Ltd —Gerrards Cross
- From £26,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
Quick apply
DevOps Engineer
Solera Holdings —Maidenhead
- Full-time
- Travel
- Scripting
Technical Support Engineer
ROHDE & SCHWARZ GmbH & Co. KG —Fleet
- Continuous improvement
- Life insurance
11h
IT Support Engineer
Keyence —Stockley Park
- £33,000 - £35,700 a year
- Data analysis skills
- Analysis skills
- Business
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
Customer Support Engineer
RELX —London
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
Data Centre Technician , Data Centre Operations
Amazon Data Services UK Limited —Slough
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Technology Support Specialist
Vedder Price P.C. —London
- Monday to Friday
- Hybrid work
- Computer Science
- Computer literacy
- Bachelor's degree
5d
Technical Services Manager
NAB-Jones Lang LaSalle Services —Slough
- Full-time
- In-person
- Communication skills
Quick apply
12d
Application Support Engineer
RLDatix —London
- Analysis skills
- Continuous improvement
- Communication skills
Network Engineer
Amaris Consulting —Bracknell
- English
- Continuous improvement
- Organisational skills
Technical Support Supervisor
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Team management
- Mentoring
- Annual leave
Quick apply
Contract Manager - Northern Trains
APCOA PARKING (UK) LTD —Uxbridge
- £43,000 a year
- Microsoft Word
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Quick apply
Infrastructure Engineer
Ground Control —London
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Life insurance
Quick apply
8d
Senior Infrastructure Engineer
Odevo —London
- Hybrid work
- Azure
- Computer Science
- English
Quick apply
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Computer networking
- SharePoint
- Training & development
Senior Infrastructure Engineer
Pax8 Global —Farnborough
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- English
- Mentoring
- AI
- Free parking
14d
Planned Maintenance Team Manager
Lanes Group —Slough
- Up to £35,500 a year
- Full-time
- Computer literacy
- Team management
- Computer skills
Quick apply

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support escalation engineer jobs near bray, brk

Data Centre Support Engineer

ONNEC Group -
Slough

Quick apply

Job details

Full-time
£34,000 - £42,000 a year
10 hours ago

Qualifications

Technical troubleshooting
Data centre experience
Incident management
Ticket management
Maintenance
Microsoft Office Suite
Network cabling installation
Network infrastructure
CompTIA Network+
IT support
Ticket management systems
Data cabling installation
Site housekeeping
Banking
CompTIA A+

Full job description

ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere.

From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity.

We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.

ONNEC is seeking a Data Centre Support Engineer to deliver high‑quality infrastructure support within a critical data centre environment. This is a hands-on role supporting IMACD services, fault resolution, installations, decommissions and ongoing maintenance, working closely with client teams to ensure service excellence and SLA compliance.

The role operates on a shift pattern within a 24x7x366 environment and reports to the Data Centre Supervisor.

What you’ll be doing as our Data Centre Support Engineer:

Deliver IMACD services, including installations, moves, upgrades, refreshes, and decommissions of IT infrastructure
Rack, stack, and decommission servers, network hardware, and associated equipment within data centre environments
Install, manage, label, trace, and recover structured cabling (copper and fibre) in line with client standards
Provide first-line hardware and infrastructure support, including component swaps, diagnostics, and assisted fault resolution
Support incident and change management processes by following approved procedures and escalation paths
Maintain accurate documentation, asset records, work orders, and ticket updates within client and ONNEC systems
Carry out technology space inspections and ensure housekeeping and safety standards are maintained
Escort and supervise third-party vendors and client teams working within secure technology areas
Ensure full compliance with health & safety, quality, and client-specific operational requirements
Participate in shift handovers, 24x7 rota coverage, and out-of-hours or weekend activities as required

What we’re looking for in our Data Centre Support Engineer:

Essential

Experience working in a data centre environment (IMACD / hardware deployment)
Knowledge of structured cabling (copper and fibre) and data centre standards
Experience with ticketing and asset management systems
Strong attention to detail with the ability to follow processes and procedures
Ability to work independently and as part of a team in a fast‑paced environment
Flexible approach to shift work, including nights and weekends
Competent in MS Office (Outlook, Word, Excel)

Desirable

CompTIA A+, Network+ or similar IT certifications
Experience within a banking or enterprise IT environment
Previous data centre or structured cabling certifications (e.g. BICSI)

If you feel you have the required skills and experience, click apply now to be considered as our Data Centre Support Engineer – we’d love to hear from you!

Quick apply

Refine Your Search

support escalation engineer jobs in bray, brk

Data Centre Support Engineer

IT Support Engineer

DevOps Engineer

Technical Support Engineer

IT Support Engineer

Onsite IT Support Engineer (Client Facing)

Customer Support Engineer

Data Centre Technician , Data Centre Operations

Data Center Technician , Operations, IT, & Support Engineering

Technology Support Specialist

Technical Services Manager

Application Support Engineer

Network Engineer

Technical Support Supervisor

Contract Manager - Northern Trains

Infrastructure Engineer

Senior Infrastructure Engineer

2nd Line Engineer - Yateley

Senior Infrastructure Engineer

Planned Maintenance Team Manager

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