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Trainer - Child Protection and Exploitation

National Crime Agency -
London

Apply Now

Job details

Permanent | Full-time
£45,326 a year
1 day ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership

Qualifications

Presentation skills
AI
Leadership
Communication skills

Full job description

Apply before

15/06/2026, 23:55

Reference number

872

Salary

£45,326

London weighting allowance (Per Annum)

£4218

South East weighting allowance (Per Annum)

£3375

RRA - Recruitment and Retention Allowance (Per Annum)

£ 1000

Role grade

Contract type

Permanent

Command

Human Resources (HR)

Business Area

Learning Development and Talent

Type of role

Education and Training, Human Resources, Investigation, Policing

Working pattern

Full time, Flexible Working

Number of roles available

Trainer - Child Protection and Exploitation

Location(s)

London, East Midlands, East of England, North East, North West, South East, South West, Wales, West Midlands, Yorkshire & the Humber

About the Role

Information about the Command

NCA Human Resources aims to create a proud workforce that feels empowered and enabled to lead today, at the same time as building capability for tomorrow. To be effective in our work we are investing in our people and recognising operational success is achieved through the hard work, expertise and commitment of our people.
To adapt to the serious and organised crime threat, NCA HR is undertaking an ambitious programme to transform the function and changing how we work. Our vision is to deliver a new HR operating model and transform the way we recruit and develop people. This includes a new model for learning, a stronger approach to workforce planning and compelling people deal.

Information about the Business Area

The Learning Development and Talent (LD&T) purpose is directly linked to the NCA Strategy of growing a highly skilled workforce by ensuring all training needs are met and officers are provided with opportunities to develop. LD&T delivers a vast portfolio of learning from niche training delivered by in-house trainers with operational experience to talent programmes that support the workforce in their personal or professional development. To achieve this, the team comprises of Learning and Development professionals with a varied skill set to analyse and identify skill gaps; evaluate the impact of training; design and review training material; harness technology to expand access to digital learning; and source external talent programmes to empower and support under represented individuals.

Role Summary

The Trainer – Child Protection and Exploitation operates within the National Crime Agency's (NCA) modern, officer-centred blended learning model, which is designed to meet a wide range of learning styles and represents a shift away from traditional classroom delivery towards more flexible and sustainable learning approaches. This model encourages self-directed, experiential and social learning, requiring the postholder to design and deliver engaging training that supports long-term capability development across the organisation. The role contributes to a diverse portfolio of learning provision, ranging from highly specialised operational and systems-based training focused on tackling serious and organised crime (SOC), through to broader programmes covering core business skills, leadership, management and induction.

While the primary focus of the role is on the Child Sexual Abuse and Exploitation (CSAE) threat, the Trainer will be expected to demonstrate flexibility and adaptability, delivering training across different subject areas as organisational priorities evolve. The role requires the ability to confidently move between learning topics and delivery methods, supported by an understanding of adult learning principles, as the work extends beyond delivery to include the design, development and continuous improvement of learning interventions. Training is delivered through a combination of in-person and alternative formats, with face-to-face sessions primarily taking place at centres in Warrington and West Sussex, particularly for CSAE-related training where in-depth or sensitive content cannot be delivered online. However, the role also involves delivery in other locations and to partner organisations, including those overseas.

CSAE remains a priority area for the NCA, and the postholder will play a key role in developing the skills and knowledge of officers tasked with identifying, investigating and disrupting individuals and organised crime groups involved in this offending.

Due to the nature of the subject matter, the role carries a responsibility to engage with sensitive content in a professional and resilient manner. Regular psychological assessments will be undertaken every six months to ensure the ongoing wellbeing and support of the successful candidate.

Flexible working arrangements may be considered depending on course requirements and business needs.

Role Description

The Trainer - Child Protection and Exploitation plays a critical role in strengthening law enforcement responses to the risks posed by serious and organised crime groups involved in the exploitation of children and young people. Working as part of a collaborative team, the postholder will design and deliver high-quality, impactful training that increases awareness, supports early identification and equips frontline practitioners with the skills and confidence to respond effectively to CSAE, including offending linked to organised crime networks, online environments and contact-based abuse.

The role involves the continuous development, review and improvement of learning products, exercises and scenario-based learning activities, ensuring that all content remains current, relevant and aligned with operational realities. This is informed by the use of operational insight, evaluation data and learner feedback to drive high standards of quality and effectiveness. The postholder will work closely with colleagues and partners across the Agency and beyond, to deliver training courses which ensure that officers have all the necessary skills to tackle the threat.

Drawing on experience in law enforcement or child protection, the Trainer will ensure that their experience of adult learning, coaching and constructive feedback assists learners in meeting required standards. The role also requires strong collaboration with subject matter experts within academia and professional bodies to ensure that training design and delivery meet agreed objectives and reflect best practice. Where appropriate, the postholder may take on a leadership role in supporting or developing other trainers or associate staff, modelling NCA values and promoting a culture of continuous learning, professionalism and improvement.

This position offers an excellent opportunity for individuals looking to begin or further develop a career in training and learning delivery. Successful candidates who do not already hold a Training Essentials Programme or Level 3 qualification will be supported to complete this, reinforcing their development as effective and confident trainers within a specialist and high-impact area.

Duties and Responsibilities

Learning Design and Development: Support Learning Managers by engaging with NCA operational commands to understand learning needs and design, develop and refine training products that meet organisational priorities. Maintain continuous dialogue with stakeholders to ensure learning solutions are relevant, effective and aligned to operational objectives.

Course Delivery: Deliver high-quality training across multiple locations, including NCA training centres in Warrington and West Sussex, as well as other UK locations as required. Travel, including overnight stays, will be a regular aspect of the role.

Product Maintenance and Review: Lead the ongoing review and maintenance of learning products, incorporating the latest operational learning, legislative changes and best practice to ensure training remains current, effective and of a high standard.

Professional Development: Maintain personal professional competence by keeping up to date with legislative, procedural and investigative developments, as well as advances in learning methodologies, demonstrating a proactive approach to continuous professional development.

Specialist Training Delivery: Design, develop and deliver high-quality training programmes focused on Child Sexual Abuse and Exploitation linked to serious and organised crime, ensuring investigators are equipped to meet consistently high operational standards.

Core Curriculum Delivery: Deliver training across key subject areas including safeguarding, officer wellbeing, child sexual abuse material, online offending communities and image grading, ensuring learners develop both technical knowledge and professional awareness.

Continuous Improvement: Use operational insight, performance data, evaluation outcomes and learner feedback to continuously improve training delivery and content, working with specialist teams to ensure measurable impact on operational capability.

Professional Standards: Promote lawful, ethical and professional investigative practice throughout all training, modelling high standards of behaviour and influencing both technical capability and professional conduct.

Collaborative Working: Work closely with operational leads, subject matter experts and Learning & Development colleagues to ensure training provision is coherent, aligned to organisational priorities and integrated within wider learning activity.

Wider Academy Contribution: Deliver and support additional training aligned to skills, knowledge and experience, contributing to the broader objectives of the NCA Academy and the development of a highly capable workforce.

Person Specification

Communication Skills: Demonstrates excellent communication skills, with the ability to deliver training that explains complex or sensitive concepts to individuals with limited prior knowledge. Able to develop clear and engaging written materials in collaboration with instructional design specialists, ensuring understanding of legislation and criminal methodologies.

CSAE Knowledge and Experience: Possesses strong knowledge and practical experience of Child Sexual Abuse and Exploitation and its prevention, with the ability to draw on frontline insight to support law enforcement professionals in identifying early warning signs, understanding risk factors and applying effective safeguarding practices.

Training and Assessment Capability: Demonstrates the ability to design, deliver and evaluate engaging learning interventions across a range of formats, including classroom, virtual and scenario-based training. Experienced in assessing competence against defined standards in adult learning, adapting delivery to meet diverse learner needs, and using feedback, evaluation data and operational insight to continuously improve learning products.

Operational Experience: Brings significant experience within a law enforcement, child protection or closely related CSAE environment, with a proven ability to apply legislation, policy and procedures in complex and sensitive cases.

Desirable Criteria

Desirable criteria are only used for assessment in the event of a tie break.

Level 3 qualification in Learning and Development.

Salary

Allowances are reviewed annually and may be increased, decreased or removed.

All salary offers will be made in line with Remuneration Policy.

Roles based in London will receive an additional London Weighting (Per Annum) of £4218

Roles based in the South-East will receive an additional South-East Allowance (Per Annum) of £3375

This position attracts a Recruitment and Retention Allowance (RRA) of £1000 (Per Annum) available as an addition to the advertised salary.

Benefits

All NCA employees are members of the UK Civil Service and eligible for the Civil Service pension scheme, alongside your salary the NCA contributes £13131. Further information on the benefits of the scheme is available on the Civil Service Pension Website.

New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.

If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).

Other benefits include:

Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
Family friendly policies, notably above the statutory minimum
Learning and Development opportunities
Interest free loans and advances, including season tickets, childcare and rental deposits
Housing schemes - Key Worker status
Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway | Edenred and Blue Light Card schemes.
Staff support groups/networks
Sports and social activities, including membership to the Civil Service Sports Council (CSSC)

Further information is available on the NCA Website.

Selection Process Details

This vacancy is using the Success Profiles framework and will assess using the following criteria: Behaviours, Experience, Technical Skills

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

How we will assess you

Your application will be assessed against the following:

Technical - this will be assessed by 250 word examples on:

Demonstrates sound knowledge and practical experience of working within a Child Sexual Abuse and Exploitation (CSAE) environment, with an understanding of associated risks, safeguarding considerations and investigative approaches.

Demonstrates the ability to confidently adapt communication style to effectively engage and connect with a wide range of audiences, ensuring clarity, understanding and impact.

Demonstrates strong collaborative skills, with the ability to build and maintain effective, productive relationships with a wide range of internal and external stakeholders to support delivery of organisational objectives.

Experience - This will be assessed:

Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.

Details of what is expected within your CV are as follows: Please provide a current CV that clearly sets out your full employment history and all relevant qualifications. Your CV should demonstrate how you meet the requirements outlined in the person specification within the advert. In addition, please ensure you account for and briefly explain any gaps in your employment over the past five years.

A panel will assess how well your application demonstrates the requirements outlined above.

Longlist

In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.

Demonstrates sound knowledge and practical experience of working within a Child Sexual Abuse and Exploitation (CSAE) environment, with an understanding of associated risks, safeguarding considerations and investigative approaches. .

Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.

You will receive an acknowledgement once your application is submitted.

We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.

Scores will be provided but further feedback will not be available at this stage.

For guidance on the application process, visit:
NCA Applying and Onboarding

Assessment 1

The format of this assessment will be Interview which will be tested on the criteria listed in the Success Profiles at Assessment section.

Additional assessment methods used alongside Interview

As part of the assessment process Presentation will be required to assess the criteria outlined below:

Candidates will be required to give a 10-minute presentation at the beginning of their interview. Further guidance and the presentation title will be given ahead of the interview.

Success Profiles at Assessment

Behaviours

Seeing the Big Picture

Developing Self and Others

Technical

Demonstrates sound knowledge and practical experience of working within a Child Sexual Abuse and Exploitation (CSAE) environment, with an understanding of associated risks, safeguarding considerations and investigative approaches.

Demonstrates the ability to confidently adapt communication style to effectively engage and connect with a wide range of audiences, ensuring clarity, understanding and impact.

Demonstrates strong collaborative skills, with the ability to build and maintain effective, productive relationships with a wide range of internal and external stakeholders to support delivery of organisational objectives.

Assessment Outcome

Outcomes will be communicated via the NCA recruitment portal.
If successful but no role is immediately available, you may be placed on a reserve list for 12 months.
Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.

In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order:

Lead criteria (behaviours/technical/experience)

If still tied, desirable criteria will be assessed (if advertised)

If still tied, application sift scores will be used

Feedback is provided only to those who attend an assessment.

You will be subject to vetting and pre-employment checks before appointment.

Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records.

We encourage all candidates to visit the NCA Careers Page for more information.

Eligibility, Pre-Employment Check and Vetting

Please see the NCA T&Cs and Privacy Policy (pdf) for details on how your data is handled.

If you are an internal candidate who has passed interview but is undergoing an internal investigation or have a written warning in place preventing a post move you may not be able to be posted until this investigation is concluded or restriction lifted.

Nationality Requirements

This role is broadly open to the following groups:

• UK nationals or dual nationals, where one component is British

• Nationals of the Republic of Ireland

• Nationals of Commonwealth countries who have the right to work in the UK

• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)

• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre- settled status under the European Union Settlement Scheme (EUSS)

• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

You will be required to participate in digital right to work and address checks as part of the recruitment process.

Security and Vetting

People working with government assets must complete baseline personnel security standard checks.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is SC Enhanced. All security clearances will be managed by the NCA.

For more information on security vetting please visit: UK Security Vetting guidance for applicants and Demystifying Vetting and see our vetting charter at: The Vetting Charter.

Vetting requirements - SC Enhanced

Prior to commencing the role, you will need to successfully complete SC Enhanced clearance.

The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years.

Failure to meet the residency requirements will result in your security clearance application being rejected.

For further information on National Security Vetting checks please visit the following page Demystifying Vetting

Individuals will be required to undertake and pass a substance misuse test as part of pre-employment checks.

Occupational Health

Successful candidates will be expected to undertake an occupational health assessment. Depending on the role an in-person medical may be required in either London or Warrington. Unfortunately, travel costs will not be reimbursed.

Things you need to know

Multi Location

Where multiple locations are advertised, appointments will be made in merit order for each location.

Please indicate up to three location preferences clearly. Only your first three preferences will be considered. You may be allocated to any of the locations you select. If you decline an offer for a location you have selected as a preference, a further offer may not be made.

If you choose to reject an offer and no alternative preferred location can be offered, you will not be able to return to the process or be placed on a reserve list.

Only the advertised locations are available; any additional notes added to the application will not be taken into account.

Near Miss

If you meet the criteria for a lower grade, you may be offered that role if not appointable at the advertised grade.

Conversely, if found appointable at a higher grade but no posts are available, you may be offered a lower-grade role.

All offers are made based on merit.

Hybrid Working

The NCA supports hybrid working. The extent of remote working will depend on the role and can be discussed at the offer stage.

Reasonable Adjustments

We’re proud to be a Disability Confident Leader and an inclusive, equal opportunities employer.

We’re committed to creating a workplace where everyone can be their authentic self. If you’re neurodiverse, have a disability, or live with a long-term health condition, we encourage you to let us know about any reasonable adjustments you may need during the recruitment process.

If you experience accessibility issues with the advert or require reasonable adjustments, please contact our Recruitment Team at [email protected] before the advert closing date.

Please ensure you complete the ‘Equal opportunities’ and 'Reasonable Adjustments' sections in the application form to inform us on what support you may need in the recruitment process.

For more on our Disability Confident commitment, visit Disability Confident Scheme | Civil Service Careers.

Visit NCA Benefits and Support for more details.

Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy

In order to monitor the effectiveness of the National Crime Agency's Diversity & Inclusion strategy, we require certain personal details about you on submission of your application for statistical and monitoring purposes only. Please note that this will be treated in confidence and will not impact your application.

This vacancy is part of the Great Place to Work for Veterans initiative.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit on merit through fair and open competition, in line with the Civil Service Commission's Recruitment Principles.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

If you believe your application has not been treated fairly, email: [email protected] (quoting the vacancy reference).
If unresolved, you may escalate your complaint to the Civil Service Commission.

Working for the NCA

The National Crime Agency is a 24/7 organisation, and working patterns must support business requirements. Some roles may require you to respond at short notice or outside of core hours.

If preferable, alternative contract types may be available. Please review the green bar of this advert to view all available contract types for this role. Where Loan or Secondment options are available, these would be for existing Civil Servants (Loan) and applicants from accredited Non-Departmental Public Bodies (NDPBs) or any other employer (Secondment). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

If you have any specific queries about the role that are not covered by the advert, please contact:

Name : Central Recruitment Team
Email : [email protected]

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Trainer - Child Protection and Exploitation

Location(s)

About the Role

Desirable Criteria

Salary

Benefits

Selection Process Details

How we will assess you

Assessment 1

Success Profiles at Assessment

Eligibility, Pre-Employment Check and Vetting

Nationality Requirements

Security and Vetting

Vetting requirements - SC Enhanced

Occupational Health

Things you need to know

Multi Location

Near Miss

Hybrid Working

Reasonable Adjustments

Inclusion

Working for the Civil Service

Working for the NCA