Client services specialist Work, Jobs in Brentford, Gtl (with Salaries)

Guest Services Specialist
SilverDoor Ltd —London
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
Quick apply
2d
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Travel Consultant
Trailfinders —Richmond
- £44,000 - £49,000 a year
- Sales
Data onboarding specialist
Titchfield Group —Hatfield
- £27,500 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
Client Services Coordinator
Sayer Vincent —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Media Relations Consultant
CGI —London
- Full-time
- Organisational skills
- AI
- Leadership
Quick apply
Travel Sales Consultant
Trailfinders —Kingston upon Thames
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Sales Specialist
TOWERCRAFT UK —London
- £24,420 - £30,000 a year
- Weekend availability
- CRM software
- Sales
- Marketing
Quick apply
Assistant Project Manager
Tetra Tech —London
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Client Success Executive
PEI Group —London
- English
- Administrative experience
Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
6d
Agency Partner
GIG Retail —London
- Full-time
- Employee discount
Senior Jewellery Specialist
Steven Stone Ltd —London
- £35,000 - £45,000 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
CAJ - iLAC Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
3d
Community and Outreach Team Leader
Change Grow Live —Barnet
- £35,220.59 - £37,184.90 a year
- Remote
- Annual leave
- Employee assistance programme
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Service Specialist
IQVIA —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Service Specialist
Royal Bank of Canada —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Business Development (Specialist Lender)
Velos —London
- From £40,000 a year
- Temporary
- CRM software
- Sales
- Business development
Quick apply

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Guest Services Specialist

SilverDoor Ltd
London

Quick apply

Job details

Permanent | Full-time
£27,000 a year
2 days ago

Qualifications

Hospitality
Customer service
Computer literacy
Microsoft Office
Guest services
Communication skills
Hotel experience

Full job description

SilverDoor is looking to recruit a Guest Services Specialist to be based in our London office. This is an important guest focused role that requires excellent communication skills as you will remain the primary contact for in-house guests throughout their accommodation stay. As Guest Services Specialist you will manage day to day traveller and guest enquiries over the telephone and via email providing an efficient and personalised service which caters for our client’s needs. Embracing team values, positivity and providing outstanding customer service. The clients handled are predominantly corporate companies who reside temporarily in serviced apartment accommodation on business trips around the world.

· Manage the day-to-day traveller and in-house guest enquiries and requests coming into the guest

services team

· Co-ordinating with serviced apartment properties and relevant parties to ensure guests requests are

fulfilled to the highest standard and ensure they meet the guests needs

· Managing amendments to bookings, including extensions, shortenings and cancellation of a booking

· Updating booking information and data accurately and efficiently onto the system

· Providing written confirmations and check in details to clients within agreed service levels

· Ensure related administration tasks are accurately and timely processed and are completed to

operating procedures

· Handling any issues or complaints raised and resolving to a satisfactory resolution for guest

satisfaction

· Handling all correspondence and email communication in an effective and timely manner

· Anticipate guests needs and implement actions to ensure the guests have the most positive

experience during their visit.

· All other tasks deemed necessary by the management team

Experience:

· At least six months' experience of working in a customer/guest services environment

· Customer service focused with an enthusiasm to exceed client expectation

·Experience of working under your own initiative and as part of a team

Skills:

· Strong communication skills

· Self-motivated and ability to organise and manage workload efficiently

· Ability to work under pressure and to tight deadlines

· Consistency and attention to detail

· Good problem-solving skills

· Experience of working under your own initiative and as part of a team

· The ability to prioritise tasks and adapt effectively

· Computer literate and fully conversant in the full suite of Microsoft Office applications

Pay: £27,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services specialist jobs in brentford, gtl

Guest Services Specialist

Executive Assistant to CEO

Travel Consultant

Data onboarding specialist

Client Services Coordinator

Media Relations Consultant

Travel Sales Consultant

Sales Specialist

Assistant Project Manager

Client Success Executive

Head of Enforcement

Agency Partner

Senior Jewellery Specialist

CAJ - iLAC Administrator

Community and Outreach Team Leader

Client Engagement Manager

Client Service Specialist

Welfare Advice Officer

Client Service Specialist

Business Development (Specialist Lender)

I want to receive the latest job alerts for client services specialist in brentford, gtl

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