It technician Work, Jobs in Bridge Of Weir (with Salaries)

IT Field Technician
FOODHUB —Glasgow
- £32,627 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Employee assistance programme
- Gym membership
Quick apply
3d
Helpdesk Technician
SSE —Glasgow
- £27,500 - £41,300 a year
- Employee discount
- Gym membership
10d
IT Support Technician
Complete IT Systems —Glasgow
- Full-time
- Azure
- AWS
- IT
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
Senior IT Technician
University of Strathclyde —Glasgow
- £33,002 - £36,636 a year
- Communication skills
11d
Field Service Delivery Business Analyst (IT)
Peak International Group —Renfrew
- £0.01 a year
- ERP systems
- Bachelor's degree
- AI
Quick apply
Field Service Delivery Business Analyst (IT)
Peak Scientific —Glasgow
- ERP systems
- Bachelor's degree
- AI

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Administrator (Support & Operations)
HCLTech —Glasgow
Ability to interact with customers so as to ensure that the service is polite, efficient and responsive service is provided. VIP/Exec level support capability.
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First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
To provide 1st/2nd line technical support; answering support queries via phone and email. Maintain a high degree of customer service for all support desk…
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IT Field Technician

FOODHUB -
Glasgow

Quick apply

Job details

Permanent | Full-time
£32,627 a year
3 days ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership

Qualifications

Desktop support
Driving Licence
Customer service
Technical support
IT support
Organisational skills
IT
Communication skills
Time management

Full job description

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favorite dishes at the click of a button. Foodhub provides latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands.

About the Role

As a Field Support Technician, you will be responsible for providing on-site technical support to Foodhub's restaurant and takeaway partners across the UK. You will troubleshoot hardware and software issues, install and replace equipment, and ensure customers can continue trading with minimal disruption.

Working closely with our Contact Centre and Technical Support teams, you will deliver fast, professional, and customer-focused support while helping clients maximise the value of Foodhub's technology.

Key Responsibilities

Respond to technical escalations received from the Contact Centre and other internal departments.
Travel to customer sites across the UK to diagnose and resolve technical issues.
Install, configure, replace, and maintain EPOS hardware, printers, payment devices, tablets, and other peripherals.
Troubleshoot software, hardware, networking, and connectivity issues with support from remote technical teams where required.
Restore customer systems quickly to minimise operational downtime.
Deliver on-site training to customers on the effective use of Foodhub's hardware and software solutions.
Conduct proactive maintenance visits and equipment health checks for VIP customers.
Record service activities accurately and report recurring technical issues, trends, and improvement opportunities.
Work collaboratively with the Technical Support, Product, and Field Operations teams to ensure timely issue resolution.
Provide out-of-hours technical support for VIP customers on a rota basis when required

Skills & ExperienceEssential

Excellent troubleshooting and problem-solving skills.
Strong customer service and communication skills.
Comfortable working independently in a field-based environment.
Good organisational and time management skills.
Willingness to travel extensively across there region
Full UK driving licence with access to a vehicle.

Benefits

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Car allowace & Fuel Allowance
Holiday exchange - Buy up to 5 days holiday per year
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Types: Full-time, Permanent

Pay: £32,627.00 per year

Application question(s):

Are you comfortable with a Field Based role?
Are you comfortable working from 1.00 pm -9:30 pm - Monday to Friday?

Experience:

POS: 1 year (required)
Field IT: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

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it technician jobs in bridge of weir

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Field Service Delivery Business Analyst (IT)

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