Vacancy type
Paid Vacancy
Function
Facilities & Estates
Location
Head Office - Sully
Salary
£34,281 - £38,149 (depending on experience)
- Candidate Pack
(PDF, 4187.54kb)
- Neurodiverse Applicants guide
(PDF, 190.26kb)
We have an exciting opportunity for an experienced Facilities and Health & Safety professional to join our team as an Assistant Facilities Manager...
About the role
The Assistant Facilities Manager is the operational delivery lead for facilities services and day-to-day health and safety compliance across the Tŷ Hafan estate. Working under the direction of the Head of Estates and Facilities, the post holder coordinates planned and reactive maintenance, statutory compliance activity, contractor performance, soft services and core health and safety processes across all sites. The role is the visible, hands-on point of contact for site users, contractors and volunteers.
Key responsibilities include:
- Coordinating the day-to-day delivery of reactive and planned maintenance across the hospice, head office and retail portfolio, working with the in-house team and external contractors to ensure works are completed safely, on time and to standard.
- Supporting the delivery of statutory and regulatory compliance activity across all sites — including fire, water, electrical, lift and asbestos regimes — ensuring inspections, servicing and remedial works are scheduled, completed and fully evidenced.
- Delivering the day-to-day health and safety programme under the direction of the Head of Estates and Facilities, including coordinating risk assessments, fire safety arrangements, incident reporting and DSE assessments across all sites, ensuring records are maintained and actions closed out.
- Supporting contractor performance monitoring and procurement activity, including onboarding, RAMS review, SLA monitoring and KPI reporting, and contributing to benchmarking and contract reviews.
- Line managing a small team including a Maintenance Officer, House Coordinator and Receptionist/Administrator, setting clear objectives, managing performance through regular 1-1s and the PDR process, and supporting personal development.
- Maintaining accurate, audit-ready compliance and facilities records and producing regular operational reports on maintenance activity, compliance status and contractor performance.
As the ideal candidate you will have/be:
- Experience of working as part of a team in a multi-site Facilities Management environment managing soft and hard services, effectively managing reactive and planned maintenance tasks and contract procurement and supplier management.
- Experience of facilitating statutory and regulatory building compliance and maintaining inspection schedules.
- Experience of health & safety coordination as well as identifying potential risk and opportunities, creating and evaluating risk assessments.
- Sound knowledge of Facilities and Property related legislation, and Health and Safety legislation
- Good people management skills, able to develop and motivate others to succeed.
- Flexible, adaptable and solution focused, with a methodical approach to work
- Excellent communication and service delivery skills
Please see the attached job description and person specification for more information.
Our employee benefits:
- Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
- Group Personal Pension Scheme with an employer contribution of 5%
- Life assurance- death in service benefit
- Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
- Unlimited access to a 24/7 online GP as well as a range of other health experts
- Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
- Cycle to work scheme
- Technology, mobile phone and will writing schemes
- Discounted gym membership and shopping discounts
- Hybrid working and when onsite free secured parking.
Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.
At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.
Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance.
Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form.
Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
Please note: we may close the vacancy earlier should sufficient applications be received.
Agencies need not apply.
For any queries regarding the role, please email [email protected]
