ABOUT US
We are proud to be a Certified™ Great Place To Work® for 2023 and 2024. The prestigious award is based entirely on what current employees say about their experience.
Founded in 2007 we’ve provided more than 22,000 entrepreneurs and leaders all over the UK and USA with online freelance executive assistants that they can hire by the hour. Time etc makes it easier than ever for entrepreneurs to get things done and it provides meaningful work to hundreds of people.
We have a fantastic team of 50 passionate, hard-working, and engaged people in the West Midlands who work flexibly, combining time spent together in the office with plenty of home-working.
We’re proud to have one of the highest employee engagement scores possible (as tested by Gallup) and a Glassdoor score of 4.7. Find out more about us on
Want to see why people love working at Time etc? Check out our careers page here: https://www.timeetc.com/careers/ for more reasons to join us — and you can apply directly through the site too!
PLEASE NOTE A COVER LETTER IS ESSENTIAL, SO YOUR APPLICATION CAN BE CONSIDERED.
YOUR ROLE
At Time etc, our virtual assistants are the heartbeat of what we do — and we're looking for someone who's genuinely passionate about finding the right people. As our in-house recruitment assistant, you'll be the friendly, professional face (and voice) that talented VAs encounter first.
You'll join our assistant champions team, and work from the initial application review through to onboarding our new assistants. This is a video-first/phone based role: expect plenty of time on camera and the phone building genuine connections with applicants across the UK and the US.
What you'll be doing
- Conducting video and phone interviews with prospective virtual assistants — assessing their experience, communication style, and suitability for our clients
- Reviewing applications and shortlisting candidates against our established criteria
- Managing candidate communications throughout the process — keeping applicants informed and ensuring a great experience at every touchpoint
- Supporting the onboarding of successful VAs — ensuring right to work checks are completed and new starters feel welcomed and set up for success
- Keeping our recruitment records accurate and up to date, contributing to reporting on pipeline, diversity, and hiring activity
- Sharing ideas for improving our recruitment process and helping us attract the very best VA talent
What we're looking for
- Confident and comfortable on video calls — you're at ease on camera and can put candidates at ease too
- Experience in recruitment, HR administration, or a people-facing role (in-house or agency background both welcome)
- Brilliant written and verbal communication — you write clearly, speak warmly, and know how to adapt your tone
- Organised and detail-oriented — you manage your own workload well and don't let things slip through the cracks
- A genuine interest in people — you care about candidate experience and understand that every interaction matters
- Comfortable working remotely and independently — we're a hybrid working team and you'll thrive in that environment
Our Values
- We Go Further: We don’t do ‘good enough'. We do the very best for our clients and each other.
- We're Smart: We use technology to work smarter, not harder. We don’t ignore problems, we solve them.
- We’re Entrepreneurial: We think on our feet. We own what we do. We move quickly and fearlessly try new things.
- We Do The Right Thing: No one walks away unhappy. We put problems right, regardless of cost.
- We’re In It Together: It’s a team effort. We’re stronger together. We grow together.
The Details:
- Starting salary £25,000
- Entertainment Allowance worth £99 per year.
- Winter Heating Allowance worth £120 per year.
- Annual pay reviews.
- Hybrid working - 3 days working from home, 2 days in the office.
- Healthy office snacks and lite lunches.
- Performance coaching to help you be the best.
- Fantastic progression and learning opportunities.
- Your Birthday off, plus a gift.
- Holiday allowance that automatically increases over time.
- Westfield Health & Rewards Membership.
- Health & Wellness Reimbursements – Get money back on dental, optical, and health consultations.
- 24/7 Doctor Access – Speak to a GP anytime, anywhere.
- Prescription Savings – Claim cashback on medication costs.
- Exclusive Discounts - Unlock special offers from hundreds of top retailers
- Employee assistance programme including counselling sessions and free telephone legal and financial advice.
- Regular expert workshops and unlimited online courses
- Free onsite gym and gym discounts
- VIP Airport Lounge Access
- Your own Executive Assistant
- Annual Personal Volunteering Day
- Pension Contributions
- Home-working package including desk, chair, and monitor
Pay: From £25,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Gym membership
- Health & wellbeing programme
- On-site parking
- Work from home
Application question(s):
- Please tell us why you're interested in applying and something funny or interesting about yourself in order to be considered
- How many years of recruitment experience do you have?
- Are you able to work from home 3 days a week and in our Birmingham office 2 days a week?
Work Location: Hybrid remote in Birmingham B16 8PE
