New business specialist Work, Jobs in Brierley Hill (with Salaries)

Specialist Customer Service Advisor
Cromwell —Brierley Hill
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
1d
HR Generalist
nGeneration —Tipton
- £35,000 a year
- Full-time
- Microsoft Excel
- Human resources
Quick apply
VHC Specialist
Lithia —Stourbridge
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
14d
Place Specialist
WMGC —Birmingham
- £57,000 a year
- Hybrid work
- Databases
No7 Advisor
Boots —Dudley
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
3d
Bid & Sales Enablement Executive
PIB Group Services Ltd. —Birmingham
- Up to £45,000 a year
- Microsoft Powerpoint
- Sales
- Organisational skills
Quick apply
Application Specialist
Sandvik —Halesowen
- Full-time
- No degree
4d
Insurance Compliance Officer
Niche Cover Ltd —Halesowen
- £35,000 - £42,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Night Warehouse Operative - DXE
DX Group —Tipton
- Night shift
- Employee assistance programme
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
HR Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Human resources
- Contracts
- IT
Quick apply
Customer Retentions Specialist
Paul Rigby Group —Birmingham
- £28,089.10 - £32,000.00 a year
- Full-time
- CRM software
- Computer literacy
- Organisational skills
Quick apply
New Business Adviser
Crystal Specialist Finance —Tamworth
- £26,000 - £35,000 a year
- Full-time
- CRM software
- No experience needed
- Business development
Quick apply
2d
Office Administrator
Sharps —Bilston
- £25,311 a year
- Weekend availability
- Employee discount
- Life insurance
People Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Human resources
- Contracts
- IT
Quick apply
Kitchen and Bathroom Sales Consultant
EH Smith Builders Merchants Ltd —Solihull
- Full-time
- Sales
- CAD
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
Key Account Manager
Cromwell —Tipton
- Business development
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Commercial Account Handler
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Employee discount
Dispute Resolution Services - Universal Credit Decision Maker - Executive Officer - National
Department for Work and Pensions —Birmingham
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Employee assistance programme
9d
Territory Executive - Medical Devices (Urology)
Optimum Medical —Birmingham
- Up to £30,000 a year
- Full-time
- Business development
- Business
- Communication skills
- Free parking
- Annual leave
Quick apply
9d

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Specialist Customer Service Advisor

Cromwell -
Brierley Hill

Apply Now

Job details

1 day ago

Benefits

Company pension
Employee assistance programme

Qualifications

CRM software
Client engagement
ERP software
Internal department liaison
Microsoft Office Suite
Organisational skills
Relationship management
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills

Full job description

As our new Specialist Customer Service Advisor, you'll provide expert support to some of our largest and most complex customer accounts. Taking ownership of the customer journey from enquiry through to resolution, you'll build trusted relationships while delivering commercially balanced solutions that exceed expectations.
Working across Sales, Supply Chain, Branch Operations and Suppliers, you'll resolve complex enquiries, manage escalations and help shape improvements that enhance the customer experience. This is an exciting opportunity for an experienced customer service professional looking to take the next step in their career.

Some of your key responsibilities:
Manage complex customer enquiries, quotations, orders and escalations.
Build long-term relationships with strategic customers.
Deliver commercially balanced solutions while maintaining excellent service.
Work collaboratively across multiple business functions to resolve customer issues.
Identify opportunities for service improvement and digital adoption.
Share expertise and best practice with colleagues across the team.
What do I need to be successful in this role?
Proven experience within a customer service environment.
Experience managing complex customer issues or escalations.
Excellent communication and relationship-building skills.
Strong commercial awareness and problem-solving ability.
High attention to detail with excellent organisational skills.
Confidence using Microsoft Office, CRM and ERP systems.
What’s in it for you?
A competitive salary alongside inclusion into our Company bonus scheme. Our Cromwell Incentive Plan reinforces our key principle of winning as one team and sharing in our success. 
Enhanced employer pension contribution.
30 including Bank Holidays – Whilst this is common amongst businesses, we also offer the opportunity to purchase additional annual leave in case you need some extra days. 
Welcoming a new addition to the family is a precious time and one that we want our team members to enjoy. We support our team members by offering enhanced Maternity & Paternity pay so that you can plan for your time off with your family.
It’s important to us that we look after the health and wellbeing of our team members and our Healthcare Cash Plan does just that! Your cash plan is funded by Cromwell and provided by our trusted partner who are one of the oldest and largest healthcare cash plan providers in the UK
As part of our Great Place to Work initiatives, we are pleased that our Employee Assistance Programme (EAP) is available to all Cromwell team members. We recognise that it’s not always easy to balance your work, personal and family life, and that’s where the EAP can help you better manage any issues you may be experiencing.
Who are Cromwell?
No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.
Cromwell has been established for over 50 years and is a supplier of industrial tools, offering an unrivalled choice of products to all industries, professions and trades. Of all the work we do, we are famous for Safety, Cutting Tools, Hand Tools and Power Tools and Abrasives. We have expertise within our technical teams who can provide audits and offer advice on how your business can improve with the help of these four key categories.
We are committed to delivering a truly customer focused and cost-effective service that successfully matches your company’s needs. Supplying the largest range available from a single source, including products from Welding and Site Maintenance to Office Supplies and Hygiene and more.
Diversity, Equity, Inclusion and Belonging
Our aim is to create an environment that is welcoming to all people and ensures we treat each other and customers with respect. We appreciate different and fresh ways of thinking, encouraging innovation where colleagues feel they can express their views freely, and create a working atmosphere in which everyone is able to deliver a high-quality service.

Apply Now

Refine Your Search

new business specialist jobs in brierley hill

Specialist Customer Service Advisor

HR Generalist

VHC Specialist

Place Specialist

No7 Advisor

Bid & Sales Enablement Executive

Application Specialist

Insurance Compliance Officer

Night Warehouse Operative - DXE

Sales Assistant - UNIQLO Bullring

HR Manager

Customer Retentions Specialist

New Business Adviser

Office Administrator

People Manager

Kitchen and Bathroom Sales Consultant

Key Account Manager

Commercial Account Handler

Dispute Resolution Services - Universal Credit Decision Maker - Executive Officer - National

Territory Executive - Medical Devices (Urology)

I want to receive the latest job alerts for new business specialist in brierley hill

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