Service representative Work, Jobs in Brighton, Eng (with Salaries)

Customer Service Representative - Brighton North Street
HSBC Global Services Limited —Brighton
- From £24,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
7d
Retail Sales Advisor - Brighton
Oak Furnitureland —Brighton
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Free People Keyholder 16 Hours - Brighton, UK
Free People —Brighton
- Part-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Keyworker
Brighton & Hove City Council —Portslade
- £34,434 - £39,152 a year
- Full-time
- Presentation skills
- AI
Change Practitioner
Brighton & Hove City Council —Portslade
- £34,434 - £39,152 a year
- Full-time
- Presentation skills
- AI
7d
Operational Support Officer
HM Courts & Tribunal Service —Lewes
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
10d
Operational Support Officer
HM Courts and Tribunals Service —Kingston near Lewes
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
10d
Access Officer
Brighton & Hove City Council —Hove
- £29,064 - £31,022 a year
- Overtime
- Presentation skills
- AI
- Communication skills
- Employee discount
3d
Discharge Co-ordinator
University Hospitals Sussex NHS Foundation Trust —Brighton
- £39,959 - £48,117 a year
- Full-time
7d
Young People and Families Practitioner
Brighton & Hove City Council —Brighton
- £34,434 - £39,152 a year
- Full-time
- Presentation skills
- AI
9d
Administrative Assistant
Brighton & Hove City Council —Hove
- £27,254 - £27,694 a year
- Full-time
- Presentation skills
- AI
3d
Move On Officer
Brighton & Hove City Council —Hove
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Communication skills
14d
Office Administrator
Whytecliffe Limited —Hove
- £14.02 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Nursing home
- Annual leave
Quick apply
3d
Project Officer Public Transport
Brighton & Hove City Council —Hove
- £34,434 - £42,839 a year
- Full-time
- Presentation skills
- AI
7d
Shared Lives Officer
Brighton & Hove City Council —Brighton
- £17.85 - £20.29 an hour
- Full-time
- Presentation skills
- Organisational skills
- Contracts
2d
Retail Sales Advisor - Eastbourne
Oak Furnitureland —Eastbourne
- £47,000 - £50,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
9d
Registration Officer
Brighton & Hove City Council —Brighton
- £29,064 - £31,022 a year
- Full-time
- Public speaking
- Microsoft Office
- Presentation skills
10d
Resident Liaison Officer
Brighton & Hove City Council —Brighton
- £28,142 - £28,598 a year
- Full-time
- Microsoft Office
- Presentation skills
- AI
- Annual leave
- Employee discount
22h
Personal Advisor – Leaving Care
WSCC —Worthing
- Travel
- Leadership
- Communication skills
1d
Sales
The Inferno Organisation —Brighton
- £24,420 - £30,000 a year
- Part-time
- Sales
- Customer service
- IT
- Flexitime
- Referral programme
Quick apply

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service representative jobs near brighton, eng

Customer Service Representative - Brighton North Street

HSBC Global Services Limited -
Brighton

Apply Now

Job details

Full-time
From £24,000 a year
7 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful, but is not essential, what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Provide exceptional face-to-face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures
Process a wide range of transactions, whilst maintaining a high degree of accuracy
Have excellent attention to detail
Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms
Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution - you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service
Be resilient to a continuous changing environment

When & Where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive minimum starting salary of £24,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

service representative jobs in brighton, eng

Customer Service Representative - Brighton North Street

Retail Sales Advisor - Brighton

Free People Keyholder 16 Hours - Brighton, UK

Keyworker

Change Practitioner

Operational Support Officer

Operational Support Officer

Access Officer

Discharge Co-ordinator

Young People and Families Practitioner

Administrative Assistant

Move On Officer

Office Administrator

Project Officer Public Transport

Shared Lives Officer

Retail Sales Advisor - Eastbourne

Registration Officer

Resident Liaison Officer

Personal Advisor – Leaving Care

Sales

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