The Brighton i360 is a leading visitor attraction in Brighton, offering unique experiences for guests of all ages. We aim to create unforgettable moments by delivering world-class service, innovative experiences, and seamless operations.
An exciting opportunity to work on a unique attraction! The Building Services Technician at Brighton i360 is responsible for ensuring the safe and efficient operation of all mechanical and electrical systems on-site. This includes the vertical cable car, security systems, heating/cooling (HVAC), audio-visual systems, and fire and access control systems. The role involves daily operational checks, planned maintenance, troubleshooting faults, and liaising with third-party contractors to uphold the highest standards of safety, reliability, and performance.
This position requires a proactive and adaptable person who thrives in a dynamic environment, collaborates effectively with internal teams, and demonstrates a strong problem-solving aptitude.
Apprenticeship Standard ST1426 engineering maintenance technician - single discipline
Key Responsibilities
You will learn:
- To maintain all mechanical and electrical equipment at the site, liaising with third party suppliers where appropriate, including (but not limited to) the vertical cable car, CCTV, heating / cooling (HVAC), AV / sound system, Fire systems, Intruder alarm systems, access control system etc.
- To complete the daily start up checks and cleaning for the vertical cable before the start of the daily operation (including climbing up ladders to reach the basement or top of the tower).
- To support the Facilities and Maintenance manager when required with the management of a number of key third party facilities contracts including (but not limited to) Poma, remote monitoring/ security, CCTV, IT support and rope access to ensure they comply with the terms of service level agreements.
- To collaborate with the Operational team, Sales team and Procurement Manager to ensure the smooth running of the operation.
- To assist in the monitoring of all faults and any ride downtime.
- To assist with the completion of preventative maintenance schedule.
- This list is not exhaustive. We are a small ‘start up’ team and the role may evolve over time. A flexible and willing attitude is vital.
- You will have the ability to react well under pressure and to stay calm and rational in emergency situations.
- You will have the aptitude to learn new systems, understand technical manuals, and you will enjoy technical problem solving and being an expert in systems.
- You will be a team player with great communication skills, with a hands on attitude, willing to muck in and to help out to make sure that the venue stays open and the operation runs smoothly at all times.
- You must be a self-starter who is able to work without direct day-to-day supervision, but equally you must be a team player able to work effectively with colleagues at i360, at our suppliers and broader team.
- You must be 18 or over.
A full passport is required with the right to travel to Europe without needing a visa.
This role requires a high level of physical fitness, as it involves manual handling and climbing on ladders. Therefore, you will be required to pass a fitness test, occupational health screening and medical assessment.
Benefits
- Discounted parking in Brighton.
- An amazing 50% discount on food and drink across all our awesome venues.
- 4 x Salary life assurance to support your loved ones if the worst happens.
- Deals and discounts with a wide range of businesses through our discount portal.
- Early access to your pay through Wagestream.
- Overtime available.
- Brighton i360 Sky Walk Thrill Experience: Walk through the air at 138 metres above Brighton – the highest open-air walk on the South Coast with i360 customers and get paid!
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- Training and development opportunities. We're invested in your success during your time with us!
- Fun and vibrant working environment with a fantastic team.
Apprenticeship duration 48 months
Weekly working hours:
Week 1: 5 days working / 2 days off
Week 2: 7 days working / 7 days off
Total working hours 40
Employer address
Brighton i360, Lower Kings Road, Brighton BN1 2LN
Desired skills and personal qualities
- Communication Skills
- Attention to detail
- Organisational skills
- Problem solving skills
- Presentation skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
A “good head for heights” - you will be comfortable working high above the ground.
Calm Under Pressure – Ability to stay composed and take logical action in emergency situations.
Technical Curiosity & Problem Solving – Aptitude to learn new systems, interpret technical manuals, and resolve issues efficiently.
Team Player – Willingness to work closely with colleagues across departments to support the smooth running of the operation.
Hands-On Approach – A proactive, practical attitude, ready to assist with operational needs as required.
Self-Motivation – Capable of working independently with minimal supervision once trained while aligning with broader team objectives.
Commitment to Safety & Compliance – Ensuring all work adheres to safety standards, service agreements, and legal requirements.
Qualifications: Essential
5 x GCSE at Grade 4/5 (C) and above including English and maths.
Qualifications: Desirable
Science and ICT an advantage
Training to be provided:
On completion of the apprenticeship, you will have achieved the following qualification;
- Apprenticeship Standard ST1426 engineering maintenance technician - single discipline
- Advanced Manufacturing Engineering Level 3 Diploma
The final apprenticeship completion certificate will be issued on achievement of the above qualification and successful completion of end point assessment.
Future Prospects:
To become a fully trained and qualified Building Services Technician with Brighton i360
Other things to consider:
As with all apprenticeships, this requires a long-term commitment – there will be assignments and logbook entries to complete. This is a fantastic opportunity to work with a top company, whilst you work towards nationally recognised qualifications.
Cover Letter
Please provide a cover letter with your CV explaining why you would like to work at the Brighton i360.
Pay: £20,800.00 per year
Benefits:
- Discounted or free food
- Health & wellbeing programme
Work Location: In person
